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The Point Orlando Resort

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#20 of 336 Hotels in Orlando
Certificate of Excellence
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4,251 Reviews from our TripAdvisor Community

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There are newer reviews for The Point Orlando Resort
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Showing 3,716: English reviews
Bethlehem, Pennsylvania
Reviewed 29 December 2013

Sure, you can always stay at a Universal 'ONSITE' hotel for the minimal convenience of being 'onsite'...but why pay double/triple the daily to do that??? Do you need a quality hotel close to the action that won't cost a fortune? The Point Orlando Resort is only 1 mile away from Universal Studios/Islands of Adventure and numerous other Orlando attractions, and...

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2Thank JediMasterMatt
Hayley C, Guest Relations Manager at The Point Orlando Resort, responded to this review

Thank you for taking the time to share your experience with the TripAdvisor community. We are so pleased that you found The Point Orlando Resort to be a great "home base" when visiting the Universal theme parks. It means a lot to us that you decided to return for yet another visit. Your loyalty is something that we truly value....

Boston
Reviewed 28 December 2013

After reading rave reviews of this hotel, we stayed there for five nights while we visited Universal and SeaWorld before we went to Disney. I was devastated when we had to leave, and I think next year we will stay here the whole time we are in Orlando. We had a suite on the first floor for fairly cheap and...

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1Thank Jason69850
Hayley C, Guest Relations Manager at The Point Orlando Resort, responded to this review

We are so glad that you decided to stay with us during your time in Orlando. Thank you for mentioning all of the features that you enjoyed in your suite as well as the high quality customer service provided to you by our staff. You are correct that we are a short walk from International Drive. However, we do have...

belfast
Reviewed 27 December 2013

we had previously stayed twice at the point and contacted them directly regarding the possibility of a discount - they were very welcoming to us as returning customers and rewarded our loyalty to them. this gave us a great start to the holiday. the place was really lovely decorated for Christmas great tree in the lobby and perfect balance around...

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Helpful?
Thank STICKGIRL
Hayley C, Guest Relations Manager at The Point Orlando Resort, responded to this review

Thanks so much for coming and staying with us again! We truly appreciate it when our guests decide to stay with us multiple times. It is wonderful to know that you enjoyed our holiday decorations and that you had such a great stay here in Orlando. We are honored to now be considered your "home" here in Orlando. We look...

Berlin, New Jersey
Reviewed 26 December 2013 via mobile

We decided to return to Orlando this October for another trip to Disney and Universal. During our Universal leg of the trip, it was a natural choice to choose the Point Orlando again. Having stayed there in 2012, we loved the rooms, the poolside bar, the proximity to Universal, and the cost. This time we brought along my sister and...

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1Thank Danielle1001
Hayley C, Guest Relations Manager at The Point Orlando Resort, responded to this review

Danielle, we appreciate you choosing The Point Orlando Resort for a second time. We are pleased to know that you enjoyed your suite as well as the cuisine served at our Cabana Bar & Grille. The 2-bedroom suite is the perfect choice for two couples traveling together. We look forward to your visit in 2014! Please let us know if...

Rio Rancho, New Mexico
Reviewed 26 December 2013

We got a free 3 night stay at a hotel from a timeshare. For $80 we were able to upgrade to a resort. We didn't get to pick but we got this one. OMG! Talk about great customer service, super clean rooms & early check in. I always complain about the pillows but not here. The bed was so comfortable,...

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1Thank DorothyV28
Hayley C, Guest Relations Manager at The Point Orlando Resort, responded to this review

Dorothy, we are so glad you ended up staying with us! It was our pleasure to serve you during your stay, and it means so much to us that you chose to comment on the customer service that you received. It sounds like you and your husband had a tranquil & relaxing getaway. Thank you for taking the time to...

Saint Louis, Missouri
Reviewed 18 December 2013

Exceptionally clean, exceptional customer service. Would gladly rebook with The Point. There were three obnoxious male guests in the hot tub (loud and using foul language). That would be my only complaint. The venue itself was perfect. Definitely a 5 for 5.

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1Thank Savannah2014
Hayley C, Guest Relations Manager at The Point Orlando Resort, responded to this review

Thank you for sharing your experience. We are so glad that you found the entire resort to be clean and that you experienced exceptional service from our staff. We do apologize that other guests were disturbing you. It is wonderful to know that you found The Point Orlando Resort to be perfect and would stay with us again. We hope...

Winnipeg, Canada
Reviewed 17 December 2013

This is our second stay at the Point Orlando Resort. We are please to see the hotel continues to be maintained to a high standard. The front desk staff were extremely friendly and accommodating. We were very early for check in and thankfully were given a lovely one bedroom facing the pool right away. Both our room, public areas and...

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2Thank wewanttoctheworld
Hayley C, Guest Relations Manager at The Point Orlando Resort, responded to this review

Thank you for staying with us at The Point Orlando Resort. It means so much to us that you decided to come back for another visit. We appreciate your feedback and are so pleased that you enjoyed your suite as well as the amenities. Thank you for mentioning the nice cuisine served at our poolside Cabana bar, we are glad...

Howell, New Jersey
Reviewed 16 December 2013

We were looking for a hotel within walking distance of the Universal theme parks, and this hotel was perfect. Room and bathroom were very clean, staff was very helpful and we have already recommended this hotel!

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Thank Lori P
Hayley C, Guest Relations Manager at The Point Orlando Resort, responded to this review

Lori, thanks for the kind words! It's wonderful to know what a great time you had. We are in an ideal location for those wishing to visit the Universal theme parks. We appreciate your recommendation and hope to welcome you back soon!

Washington DC, District of Columbia
Reviewed 16 December 2013 via mobile

We stayed here the week before our wedding (to go see universal studios and Sea World). Arrived and were able to check in early, which was a plus. However, the quality of our experience went downhill from there...After checking in, I took a shower (feeling grimy from the airport). Half way through my shower, the bottom part of the shower...

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8Thank R8r123
Hayley C, Guest Relations Manager at The Point Orlando Resort, responded to this review

We appreciate you staying with us and taking the time to provide your feedback. Although we are pleased that you did enjoy the friendly staff, we are surprised to learn that the rest of your stay was not as great as it should have been. Please accept our sincere apologies for this. We have already sent our engineering team up...

Rotonda West, Florida
Reviewed 12 December 2013

This hotel is noted for its cleanliness but we found it only average. There was a chair in the room with 2 very large stains. In addition, the rooms are not cleaned daily, that is an extra cost although they will make your bed and change towels. The staff is OUTSTANDING! Very friendly, helpful and seem very proud of their...

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Helpful?
Thank pumpkin068
Hayley C, Guest Relations Manager at The Point Orlando Resort, responded to this review

Thank you for taking the time to write a review. It is nice to know that you found our staff to be so wonderful. However, we are sorry that your entire experience wasn't up to the excellent standards we are known for at The Point Orlando Resort. We have sent our housekeeping team up to address the chair that you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
This full-service, all-suite, newly renovated luxury boutique hotel is quaintly tucked in the heart of Orlando on Universal Blvd, just minutes from International Drive and close to Universal Studios. The Point Orlando Resort provides a tranquil Florida experience that will have you feeling right at home. The Studio, 1 Bedroom Suites and 2 Bedroom Suites offer a variety of comfortable accommodations to suit your needs while enjoying resort-style amenities. ... more   less 

Additional Information about The Point Orlando Resort

Address: 7389 Universal Blvd, Orlando, FL 32819-8322
Region: United States > Florida > Central Florida > Orlando
Price Range: $145 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Point Orlando Resort 3.5*
Number of rooms: 227
Reservation Options:
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Also Known As:
The Point Orlando Hotel Orlando
The Point Hotel Orlando
The Point Orlando Resort Florida
Hotel Style:
#3 Romantic Hotel in Orlando
#14 Family Hotel in Orlando
#18 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from The Point Orlando Resort staff and other travellers.
255 questions
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Questions? Get answers from The Point Orlando Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I suggest getting a room with a balcony and overlooking the pool.”
 of 5 bubbles Porzellangasse, 2 Dec 2016 | Read review
“Choose a pool view, if you like the afternoon sun.”
  • Our new updated room. That sofa is as comfy as it looks, too!
 of 5 bubbles Donna1047, 2 Dec 2016 | Read review
“Tower 2 north side (even numbers) will let you see Universal Studios fireworks at night”
 of 5 bubbles daveY3694FD, 28 Nov 2016 | Read review
“Choose an upper floor”
 of 5 bubbles SRIKER9, 27 Nov 2016 | Read review
“Rooms on the 12 th floor offer great views”
 of 5 bubbles tessuli, 10 Nov 2016 | Read review
5 of 5
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