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All reviewsb bphillips housedowntown orlandobed and breakfastnorment parrycocktail hourapartment buildingdr phillipshoneymoon suitethe main houseantique furniturehighway rampchurch streetfilled with beautiful antiqueswedding venueoverlooking the courtyardcamping world
Called last minute to see if they had rooms. Staff was so pleasant and said "Yes we do, please come!" They had complimentary wine and drinks that they had already put up and brought it back out for us. Really thoughtful. The room we stayed...More
The serinity yet central convenience to everything epitimizes the bed and breakfast concept. From check in to departure we enjoyed the entire experience. Rarely does one find a hidden jewel in the middle of a vibrant city while relaxing in the vintage nostalgia of yesterdays...More
Our room was clean, the staff was very friendly, and the complimentary breakfast was a notch above your average hotel breakfast, but a notch below a bed & breakfast. Beautiful courtyard. The TV in my room was pretty dated, but that doesn't really bother me,...More
Nice venue, awful book keeping, management, administration and record keeping. No one in the front office seems to know whats going on. Multiple different filing systems lead to multiple mistakes and double charging. Everything is too much trouble, and people seem bored to work there....More
3 Thank A802LCadamg
Response from Orlandohistoricinn, General Manager at The Courtyard at Lake LucerneResponded 22 April 2016
I'm a firm believer in the "customer is always right" mantra but in this case....I really need to shed some light on some things that were left out of your initial review:
We use one of the most up to date property management software systems...More
Check in was very efficient, and the rooms were very spacious and nice. The courtyard and free serve-yourself cocktail hour (from 6-7) was also very pleasant. It is pretty close to the highway so there is some traffic noise, but overall was peaceful and restful.