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Sheraton Vistana Resort - Lake Buena Vista

#61 of 335 Hotels in Orlando
Certificate of Excellence
GreenLeadersGold level
09/04/2017 10/04/2017
1 room 2 adults 0 children
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Sheraton Vistana Resort - Lake Buena Vista
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6,002 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Vistana Resort - Lake Buena Vista
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Showing 4,702: English reviews
Enola, PA
Reviewed 6 days ago NEW

Sheraton Vistana Resort has over 1600 units and can house upwards of 10,000 guests. We are timeshare owners here for the last 30 years. It is our favorite resort of all the ones we have visited in the United States. We booked 3 weeks here in a 2 BR Condo. We have had great experiences with the food and beverage...

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Helpful?
1Thank NancyElaineB
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We express our thanks and appreciation to you for taking the time to write and share your wonderful comments through Trip Advisor. We are so glad you have arrived here safely, and look forward to welcome you and serve you delightfully for many years to come. Your positive and kind praises were already forwarded to our General Manager, Glen and...

Port Saint Lucie
Reviewed 6 days ago NEW

I have been a timeshare owner for over 20 years, but I haven't stayed at Vistana for about 4 years now. We stayed for a week last week and I was pleasantly surprised at the changes and upgrades made to the place. The pool as always was refreshing. The attached eateries were nice, and the condo unit was modern and...

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Helpful?
Thank Phyllis R
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We express our thanks to you for being loyal for over 20 Years at the Sheraton Vistana Resort. We invite you to come back often and stay with us! Thanks for the praises, which were escalated to the respective Management Team. We work very hard and diligent to upkeep the aesthetics of the ponds, falls, and ambiance entirely. We want...

Stroudsburg, Pennsylvania
Reviewed 6 days ago NEW

We checked in yesterday and very shortly after had a knock on the door. It was Brenda, responsible for the room. She made sure we were happy with our room and that we knew all about the facility. What a great start to our long awaited vacation. Thank you for making us feel so welcome at this place.

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Helpful?
Thank Herb J
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We express thanks to you for taking the time to write and share this wonderful praise and great feedback for Ms. Brenda. We are very proud of this Team, who takes time to ensure our guests enjoy their stay, feel special and comfortable. Thank you for sharing this experience, we look forward to serving you for many years to come...

Columbia, South Carolina
Reviewed 1 week ago NEWvia mobile

I really do admire the Sheraton brand. This hotel was unlike most Sheraton hotels I have stayed at. The rooms seemed outdated. The hotel and pool area was very nice and vacation oriented. The staff was very friendly and very helpful.

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Helpful?
Thank Scollins741
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for sharing your comments and impressions of the lovely Sheraton Vistana Resort, a timeshare vacation ownership. We are glad you have arrived here safely, and are glad you enjoyed the sparkling pool experience and our delightful Team Members, who makes the Difference. We are sorry to learn that this type of timeshare villas and ambiance does not meet...

west yorkshire
Reviewed 1 week ago

We have stayed here on numerous occasions in the past and it has always met our expectations in the past however our most recent visit was very disappointing. On check in we were allocated a room in the cascades area, we have stayed in cascades on every visit and so we were happy to stay in this area again. On...

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1Thank louiseuttley
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We thank you for taking the time to write and share your impressions, views and comments with Trip Advisor. We thank you for expressing your concerns on your recent vacation at the Sheraton Vistana Resort. We are hopeful that your trip home was safe and enjoyable. Please accept our humble apologies for the array of issues encountered in the Cascades...

Burlington, Canada
Reviewed 1 week ago

Last stayed here 6 years ago - more recent stays in Orlando have been at other properties (just to try them out) but came back to Vistana resort for March Break (4 nights). Stayed in a 2 bedroom suite in Fountains 2 section - amazing room - easy parking - just a short 2 minute walk to the Fountains pools...

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Helpful?
1Thank justatravellinman
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Many thanks for taking the time to write and share your terrific vacation experience at the Sheraton Vistana Resort, we are glad you have selected our Resort again. Thank you for your loyalty as we hope to serve you for many years to come! To receive the Breakfast Buffet, an option for only 2 guests. Yes, the rest of your...

Seaford, New York
Reviewed 1 week ago

We stayed over President's Day week 2017. The resort was crowded but the check-in was efficient, they had at leat 10 people available to check people in. I could have done without being shuttled off to another desk for a 5 minute time share pitch but once I made it clear I wasn't interested the pitch stopped, so I suppose...

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Thank David S
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We thank you for expressing your views and opinions during your recent vacation at the Sheraton Vistana Resort. We encourage you to contact our Guest Services Team to assist you with your villa preference, to avoid the stair-climbing! We are sorry for any inconveniences of road noise. Our Facilities Team are currently working on noise mitigation which will help to...

Strongsville, Ohio, United States
Reviewed 1 week ago

We own here ., this visit was a bit disappointing , Towel delivery was slow Housekeeping was notified when I commented to the manager on this phone line ,,, Green aka no room service ,, and NO TOWEL HOOKS FOR WET TOWELS ,,engineering carts everywhere on property ,BUT they could NOT put up any more hooks, only ONE for 2...

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Helpful?
1Thank Peggy F
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We express our thanks to you for sharing your concerns with Trip Advisor. We have heard your views and suggestions and will take the necessary actions to enhance this need. Please accept our humble apologies and understanding, while our delivery was not the norm. We thank you for your patience, while our Teams were serving other guests. Your praises for...

Toronto, Canada
Reviewed 1 week ago

This was our second stay here at this property. We stayed in the fountains area once again for one week and overall we were very mixed regarding our visit. The kids enjoyed the pool activities even though the weather did not cooperate. The rooms on the other hand are in need of refurbishment and the cleanliness was not up to...

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Helpful?
2Thank kkak1234
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Many thanks for taking the time to write and share your experience, comments and concerns for your recent trip at the Sheraton VIstana Resort. We are glad to know that you enjoyed the grounds, and our Fun Team entertainments. However, sorry to learn about the other issues surrounding villa cleanliness/maintenance. Please accept our humble apologies for the oversight on our...

Edinburgh
Reviewed 1 week ago via mobile

This was our sixth stay at the Sheraton Vistana Resort, we love the resort but it is getting very dated. We were given a one bedroom villa on the 3rd floor in cascades and when we were checking in we were told it had a lovely lake view, we could see an eighth of the lake from the small bedroom...

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Helpful?
Thank Tracy W
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We express our thanks and appreciation to you for your feedback, impressions and suggestions. We are sorry for the villa ambiance-expectations. If you are still at the Resort, please reach out to our Hospitality Team for possible a room change (based on occupancy) We humble apologize for the discomfort in the mattress. Please tell our Teams, who will exchange your...

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Each villa features like-home amenities and special touches, such as fully-equipped kitchens, washers and dryers, separate living and dining areas, and complimentary Wi-Fi. The resort is close to theme parks, exceptional golf and world-famous beaches. ... more   less 

Additional Information about Sheraton Vistana Resort - Lake Buena Vista

Address: 8800 Vistana Centre Drive, Orlando, FL 32821-6353
Region: United States > Florida > Central Florida > Orlando
Price Range: $203 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Vistana Resort - Lake Buena Vista 3.5*
Number of rooms: 1682
Reservation Options:
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Also Known As:
Sheraton Orlando
Sheraton Vistana Orlando
Vistana Resort Orlando
Sheraton Vistana Resort - Lake Buena Vista Orlando, Florida
Sheraton Vistana Resort Florida
Sheraton Vistana Resort Orlando Florida
Orlando Sheraton
Sheraton Vistana Florida
Sheratons Vistana Resort
Hotel Style:
#3 Green Hotel in Orlando
#45 Family Hotel in Orlando
#50 Romantic Hotel in Orlando
#95 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Vistana Resort - Lake Buena Vista staff and other travellers.
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Questions? Get answers from Sheraton Vistana Resort - Lake Buena Vista staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room overlooked one of the lagoons and was very quite and nice.”
 of 5 bubbles MattL392, 22 Mar 2017 | Read review
“Try to get a room close to the recreation areas”
 of 5 bubbles OneGumby, 21 Mar 2017 | Read review
“Lakes and Cascades buildings have elevators; poolside rooms can be noisy as well as those that face the interstate I-4 or SR535”
 of 5 bubbles NancyElaineB, 21 Mar 2017 | Read review
“first floor rooms may be noisy because of people stomping over your head!”
 of 5 bubbles PhyllisR432, 21 Mar 2017 | Read review
“Great rooms at a beautiful place.”
 of 5 bubbles herbj2014, 21 Mar 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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