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Sheraton Lake Buena Vista Resort

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Traveller (502)
Room & Suite (203)
Pool & Beach (111)
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Overview
  • Excellent26%
  • Very good37%
  • Average21%
  • Poor9%
  • Terrible7%
Travellers talk about
“pool area”(179 reviews)
“spg points”(24 reviews)
“spg member”(20 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,815)
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241 - 245 of 1,587 reviews
Reviewed April 10, 2017 via mobile

When I was looking for a hotel I knew I wasn't gonna spend a lot of time there. I had places to visit and overrall wasn't focused on the pool or what the hotel had to offer. I was seeking a place that was clean...More

Thank Suzan M
Response from Cindy S, Manager at Sheraton Lake Buena Vista ResortResponded April 11, 2017

Dear "Fit for a Day"; Suzan, Thank you for your comments and your rating. Our entire team appreciates that you enjoyed the service and the staff. We have an amazing staff from the team at the pool to the team cleaning your comfortable room. We...More

Reviewed April 3, 2017

I've stayed at this property multiple times, for it has a real advantage that it is so close to the Disney parks but much less expensive. Our room was about what we would expect from a Sheraton, and I like the pool area (particularly if...More

Thank Kyle B
Response from Haley K, Manager at Sheraton Lake Buena Vista ResortResponded April 4, 2017

Dear Kyle34, Thank you for taking the time to share your review. We are happy to hear that you frequent our property. I am terribly sorry that your recent experience was not an enjoyable one. The situation you encountered regarding our housekeeping staff is not...More

Reviewed April 3, 2017

I'm a Starwood member, so I used points to book 3 nights and you would have thought I used an online discounter to book my room since you're normally not treated nearly as well when you use a third-party booking. In this case, I expected...More

Thank dvogler3
Response from Haley K, Manager at Sheraton Lake Buena Vista ResortResponded April 4, 2017

Dear dvogler3, Thank you for taking the time to post your review. it is unfortunate to hear that you did not enjoy your time with us. I apologize for our missteps regarding housekeeping, and that you were unhappy with your room type. Upgrades are based...More

Reviewed April 1, 2017

We stayed for two nights from Friday, March 30th until Sunday, April 2nd. Disclosure, we stayed on SPG points so I'll try to write this review from the perspective of paying the going rate. Front desk staff check-in was quick and easy, which was pleasant...More

3  Thank AtlHennessy
Response from Haley K, Manager at Sheraton Lake Buena Vista ResortResponded April 3, 2017

Dear AtlHennessy, We appreciate you taking the time to share such a thorough review. I am happy to hear that for the most part your trip was enjoyable. Our location is definitely great, and the pool is often a highlight for many of our guests....More

Reviewed March 26, 2017

Loved the planned activities daily poolside. Andre (poolside manager) and his staff were exceptional - lots of fun and very organized. Hotel and room were clean. Weather was great so we never had to leave the resort. Friendly staff. Managers Friday night get together was...More

Thank mark624
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Pool
Heated pool
Outdoor pool
Details
Price range
US$112 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Orlando
#55 Luxury Hotel in Orlando
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$112 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Orlando
#55 Luxury Hotel in Orlando
Room types
Suites, Family Rooms, Non-Smoking Rooms
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Traveller (502)
Room & Suite (203)
Pool & Beach (111)
Dining (23)
Amenities (25)
Business Centre & Event Rooms (7)
Family and Play Areas (4)
Questions & Answers
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Nicole H
April 9, 2018|
AnswerShow all 4 answers
Response from John G | Reviewed this property |
The activates at the pool were coordinated by an entertainment liaison (as stated above, after 2PM). Some of the activities included, balloon toss, water slide race, basketball toss. The children around the pool seemed to... More
3
Votes
marbeecou
March 25, 2018|
AnswerShow all 6 answers
Response from Jason C | Reviewed this property |
Yes similar to Disney’s busses.
1
Vote
aprilanderson11
February 24, 2018|
AnswerShow all 3 answers
Response from James B | Reviewed this property |
Unsure, but like most hotels it’s availability and if the cleaners have finished.
1
Vote
Room Tips
"Please tell housekeepers to knock before attempting to enter rooms for cleaning"
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"Pool side rooms are slightly louder, but worth the view."
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"Pool view room"
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"Don't Stay Here."
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