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Sheraton Lake Buena Vista Resort

CancelonUS$92*
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05/06/2017 06/06/2017
1 room 2 adults 0 children
US$173*
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Sheraton Lake Buena Vista Resort
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1,595 Reviews from our TripAdvisor Community

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Showing 1,386: English reviews
Gyor, Hungary
Reviewed 13 April 2017 via mobile

An entire week at this hotel did cost us a fortune, extra fees for self-parking and hotel services, which by the way are poor and deficient. A fortune for nothing. Updated elevators and rooms. We had problems with the old wc toilet, we had a Refigerator which did not quite cool, and an old air conditioning which occupied half the...

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Helpful?
2Thank BaMuPe
Cindy S, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Traveler; We appreciate the time you took to write a review. We take all comments very serious and review them with the Managers and staff. I do apologize that our facility was not up to your standards. I will be reviewing your engineering issues with our team. We are highly competitive with our neighboring hotels in regards to pricing...

Plattsburgh, New York
Reviewed 12 April 2017

This is our second year staying here for a family vacation - Once again we were very pleased. The staff is what makes the difference here, everyone we encountered went above and beyond to help make our stay fantastic. The Pool staff (especially Andre and Silvester) were absolutely great with us and the kids and kept them busy with activities....

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Thank silver348
HUN
Reviewed 11 April 2017 via mobile

One star, but only for the friendly technical personal who tried to fix our air conditioning. If you like the feeling of a 70's 1 Star Motel than this is the perfect place for you. Although some remodelation was made in the lobby, restaurant and pool area the rooms are very small, outdated and in poor conditions. The worst of...

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1Thank HUN11
Cindy S, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Hun11; Thank you for taking the time to review your stay in detail. Please accept our sincerest apology for the disappointing stay with the air conditioning and your overall experience. We do take your comments very serious and make sure to address each one with our management team so we can improve our guest experience. Please contact us as...

New York City, New York
Reviewed 11 April 2017

stayed here friday night using a priceline deal. Turned out that the deal was only marginally better than the last minute offer, so the place was not full the room and the hallways were recently updated and look fresh. Bathrooms were only cosmetically updated. They had managers special as we got there and offered drinks, games and snacks. Also free...

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Helpful?
Thank Joe D
Spring Hill
Reviewed 10 April 2017 via mobile

Stayed for 2 nights. Didn't spend much time on-site at the hotel as we where at Disney most of our time there. The hotel was clean, staff was friendly. Room was very spacious. Biggest complaint with room was that we faced the main road & it was rather noisy. A free shuttle is offered to & from all the Disney...

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1Thank Earnhardt3fan88
Dearborn, Michigan, United States
Reviewed 10 April 2017 via mobile

When I was looking for a hotel I knew I wasn't gonna spend a lot of time there. I had places to visit and overrall wasn't focused on the pool or what the hotel had to offer. I was seeking a place that was clean and had a reputable reputation. A place to relax after a long 12 hour day...

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Thank Suzan M
Cindy S, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear "Fit for a Day"; Suzan, Thank you for your comments and your rating. Our entire team appreciates that you enjoyed the service and the staff. We have an amazing staff from the team at the pool to the team cleaning your comfortable room. We have many people tell us that our location is great, just outside of Disney but...

Seattle, Washington
Reviewed 3 April 2017

I've stayed at this property multiple times, for it has a real advantage that it is so close to the Disney parks but much less expensive. Our room was about what we would expect from a Sheraton, and I like the pool area (particularly if you had kids). A downside is that like many Starwood properties, they are now charging...

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Thank kyle34
Haley K, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Kyle34, Thank you for taking the time to share your review. We are happy to hear that you frequent our property. I am terribly sorry that your recent experience was not an enjoyable one. The situation you encountered regarding our housekeeping staff is not what we would like our guests to experience. We appreciate you bringing this to light,...

Manhattan, Kansas
Reviewed 3 April 2017

I'm a Starwood member, so I used points to book 3 nights and you would have thought I used an online discounter to book my room since you're normally not treated nearly as well when you use a third-party booking. In this case, I expected to be treated a bit better as a gold member. Instead, I got put into...

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Thank dvogler3
Haley K, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear dvogler3, Thank you for taking the time to post your review. it is unfortunate to hear that you did not enjoy your time with us. I apologize for our missteps regarding housekeeping, and that you were unhappy with your room type. Upgrades are based upon availability, and during busier times are not always available. I am sorry if this...

Atlanta, Georgia
Reviewed 1 April 2017

We stayed for two nights from Friday, March 30th until Sunday, April 2nd. Disclosure, we stayed on SPG points so I'll try to write this review from the perspective of paying the going rate. Front desk staff check-in was quick and easy, which was pleasant arriving at 11:00 pm. I am an SPG gold member which allowed me to get...

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3Thank AtlHennessy
Haley K, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear AtlHennessy, We appreciate you taking the time to share such a thorough review. I am happy to hear that for the most part your trip was enjoyable. Our location is definitely great, and the pool is often a highlight for many of our guests. Please allow me to apologize for any inconveniences that you encountered in terms of our...

Evansville, Indiana
Reviewed 26 March 2017

Loved the planned activities daily poolside. Andre (poolside manager) and his staff were exceptional - lots of fun and very organized. Hotel and room were clean. Weather was great so we never had to leave the resort. Friendly staff. Managers Friday night get together was also very nice and fun. Our room had a balcony overlooking the pool.

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Helpful?
Thank mark624

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located just a few blocks from the Downtown Disney entrance to Walt Disney World Resort, our Orlando Resort features a full service spa, family suites, two pools, kids activities, complimentary Wi-Fi, and free transportation to all Disney Theme Parks. ... more   less 

Additional Information about Sheraton Lake Buena Vista Resort

Address: 12205 S Apopka Vineland Rd, Orlando, FL 32836-6804
Region: United States > Florida > Central Florida > Orlando
Price Range: $147 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Lake Buena Vista Resort 4*
Number of rooms: 490
Reservation Options:
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Also Known As:
Sheraton Safari Orlando
Sheraton Orlando
Orlando Sheraton
Sheraton Safari Hotel
Sheraton Lake Buena Vista Resort Orlando, Florida
Hotel Style:
#30 Spa Hotel in Orlando
#52 Luxury Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Lake Buena Vista Resort staff and other travellers.
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Questions? Get answers from Sheraton Lake Buena Vista Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an SPG Preferred Room”
Flafreckles, 22 May 2017 | Read review
“Bottom floor of building 4 poolside.”
the_Ramification, 22 May 2017 | Read review
“Street facing rooms: traffic noice. pool rooms: pool noice before 11PM.”
business1man, 19 May 2017 | Read review
“If you have a room facing the pool, it is a nicer view than the highway but the early swimmers may wake you. We didn't mind that though. If you are not a fan of carpeted hotel rooms (allergies, cleanliness, etc.) the first floor rooms appear to be tiled and the higher level rooms are carpeted. This was my observation in my building (there are at least 4 so I cannot speak to those). ”
Southcotts, 15 May 2017 | Read review
“Main building is most convenient.”
patraveller2007, 8 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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