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Sheraton Lake Buena Vista Resort

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Traveller (502)
Room & Suite (203)
Pool & Beach (111)
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Overview
  • Excellent26%
  • Very good37%
  • Average21%
  • Poor9%
  • Terrible7%
Travellers talk about
“pool area”(179 reviews)
“spg points”(24 reviews)
“spg member”(20 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,815)
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391 - 395 of 1,587 reviews
Reviewed July 7, 2016 via mobile

Stayed for 12 days for business. The hotel staff is very nice and helpful. Rooms are clean and big and they have a refrigerator in the them. Nice pool area and a very good restaurant called zest. There are activities during the day at the...More

Thank Bradmess1
Response from Cindy S, Manager at Sheraton Lake Buena Vista ResortResponded July 8, 2016

Dear Bradmess; Thank you for a 4 Owl review for The Sheraton Lake Buena Hotel and their Team! We are so happy you enjoyed your stay with us. I have let housekeeping know you liked your clean room. The Activities staff is amazing, thank you...More

Reviewed July 7, 2016

We stayed here during a recent trip to Disney and found this to be an average Sheraton. One morning we had breakfast and service was great, the next morning service was poor. One day we had great service poolside, the next service was poor. On...More

Thank Dave C
Response from Cindy S, Manager at Sheraton Lake Buena Vista ResortResponded July 11, 2016

Dave C. Thank you Dave for your review for the Sheraton Lake Buena Vista Hotel. Having good service consistently is very important to us, so we will definitely work on this area. Our Food & Beverage team will be happy to know the food and...More

Reviewed July 7, 2016

Starwood markets this as a Sheraton RESORT. The assistant manager, Brandy Bennett, however, admits that it's a "Sheraton Standard Hotel." Pray tell, why is there a resort fee and customers expecting a resort experience? And, "Standard" now makes more sense, given my experience; staff is...More

3  Thank Jess K
Response from Haley K, Manager at Sheraton Lake Buena Vista ResortResponded November 7, 2016

Jess K, I am sorry to hear that you were displeased with your recent stay. It is never our intention to mislead or misinform our guests. We are classified as a resort, and still uphold the Sheraton brand standards. I apologize if you did not...More

Reviewed July 6, 2016 via mobile

Great place with friendly service with a smile. The room does not have a microwave just ask front desk and they'll allow you to use the kitchen. Pools were great for kids and adults. Rooms were very clean and cooled as you walk in. We'll...More

Thank Tristan D
Response from Cindy S, Manager at Sheraton Lake Buena Vista ResortResponded July 11, 2016

Tristan D. Thank you Tristan for the great review for the Sheraton Lake Buena Vista Hotel. We aim to make your stay as enjoyable and accommodating as possible. Glad to hear you had a great time by the pools. PS. Please fill our your Sheraton...More

Reviewed July 5, 2016

Reasonable hotel close to Disney and International Drive. Right by shops and restaurants with plenty of choices. Recommend parking yourself for $15 instead of paying $20 for valet cause the parking is right by the elevators for each building. Definitely will keep this hotel in...More

Thank eeyore6678
Response from Cindy S, Manager at Sheraton Lake Buena Vista ResortResponded August 10, 2016

Thank you for the great review for The Sheraton Lake Buena Vista Hotel. We definitely have a great location to all of the parks, shopping and restaurants! Indeed each building is easily accessible to the surrounding parking lot. Thank you for keeping us in mind...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Pool
Heated pool
Outdoor pool
Details
Price range
US$112 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Orlando
#55 Luxury Hotel in Orlando
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$112 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Orlando
#55 Luxury Hotel in Orlando
Room types
Suites, Family Rooms, Non-Smoking Rooms
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Traveller (502)
Room & Suite (203)
Pool & Beach (111)
Dining (23)
Amenities (25)
Business Centre & Event Rooms (7)
Family and Play Areas (4)
Questions & Answers
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Nicole H
April 9, 2018|
AnswerShow all 4 answers
Response from John G | Reviewed this property |
The activates at the pool were coordinated by an entertainment liaison (as stated above, after 2PM). Some of the activities included, balloon toss, water slide race, basketball toss. The children around the pool seemed to... More
3
Votes
marbeecou
March 25, 2018|
AnswerShow all 6 answers
Response from Jason C | Reviewed this property |
Yes similar to Disney’s busses.
1
Vote
aprilanderson11
February 24, 2018|
AnswerShow all 3 answers
Response from James B | Reviewed this property |
Unsure, but like most hotels it’s availability and if the cleaners have finished.
1
Vote
Room Tips
"Please tell housekeepers to knock before attempting to enter rooms for cleaning"
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"Pool side rooms are slightly louder, but worth the view."
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"Pool view room"
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"Don't Stay Here."
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