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Holiday Inn & Suites Across from Universal Orlando

2,216 reviews
#170 of 340 Hotels in Orlando
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Traveller (606)
Room & Suite (358)
Dining (52)
Overview
  • Excellent26%
  • Very good42%
  • Average19%
  • Poor7%
  • Terrible6%
Travellers talk about
“tgi fridays”(222 reviews)
“kirkman road”(29 reviews)
“minute walk”(103 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3.0 Star Hotel
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Rooms
Mar. 12Mar. 13
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,216)Write a Review
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All reviewstgi fridayskirkman roadminute walkstayed at the holiday innupgraded to a suitekids eat freefree shuttlegolden corralcity walkbreakfast buffetone bedroom suiteguest servicesuniversal orlandotwo double bedsinternational drivegift shopfridge and microwave
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401 - 405 of 1,463 reviews
Reviewed 25 May 2016

V. Good room, great location for Universal Studios, but a bus ride from I Drive. Cleaned everyday, really great service. Large rooms. Guest services were good. The shuttle bus service was provided but not used. Universal Studios is about a 25 - 30 min walk....More

Thank PhilSnew
Response from Gary R, General Manager at Holiday Inn & Suites Across from Universal OrlandoResponded 27 May 2016

Dear PhilSnew, We are happy that you enjoyed your accommodations. We look forward to welcoming you back on your next visit to our area. General Manager

Reviewed 24 May 2016

Not the best place to stay but the price was right. Shuttle to parks only leave a couple times a day and there is only one pickup time. Not much English spoken with the staff. Pool is ok and it is an easy 10-15 min...More

Thank mcdonapa
Response from Gary R, General Manager at Holiday Inn & Suites Across from Universal OrlandoResponded 25 May 2016

Dear McDonapa, Thank you for taking the time to write a review about your recent stay with. We look forward to having you stay with us again next time you are in the Orlando area. General Managaer

Reviewed 24 May 2016 via mobile

We stayed here from 9th April - 23rd room 426 and we had an amazing time! Literally a five minute walk from universal and only a 3 dollar uber away. Room always clean and tidy did have a few problems with maintenance as our shower...More

Thank Jay H
Response from Gary R, General Manager at Holiday Inn & Suites Across from Universal OrlandoResponded 25 May 2016

Dear Jay H, Thank you for the review on your recent stay with us. We appreciate hearing from our guests and are extremely sorry about the problems you had while you were with us. At your convenience, please call the hotel and ask for the...More

Reviewed 23 May 2016

we stayed here as a four in a double deluxe room, the room was okay one problem was the room never really got cleaned regularly the maid would make the bed and replace towels but bin wasn't taken each day. the air con made a...More

Thank alexepps
Response from Gary R, General Manager at Holiday Inn & Suites Across from Universal OrlandoResponded 9 June 2016

Dear Alexepps, We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure...More

Reviewed 23 May 2016

This is my first review. I was slightly worried after reading a few reviews on here but there is absolutely nothing to moan about unless you're being petty. We had a suite, with a big room, two double beds and a lounge area. If I...More

1  Thank hayleydil
Response from Gary R, General Manager at Holiday Inn & Suites Across from Universal OrlandoResponded 24 May 2016

Dear Hayleydil, We appreciate you taking the time to write and share such a wonderful review. We look forward to seeing you again soon next time your travels take you to the Orlando area. Gary.R General Manager

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$98 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#144 Family Hotel in Orlando
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#144 Family Hotel in Orlando
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (606)
Room & Suite (358)
Dining (52)
Pool & Beach (51)
Amenities (42)
Business Centre & Event Rooms (8)
Family and Play Areas (6)
Questions & Answers
Ask a question
kb3182
11 February 2018|
AnswerShow all 7 answers
Response from Bpcaruso | Reviewed this property |
The staff of this hotel are rude and not helpful. The furnishings and carpeting are dirty and in dire need of refurbishing. I checked out after a couple of nights and enjoyed an extended , work-related stay at the Hilton... More
0
Votes
robertoestolas
31 January 2018|
AnswerShow all 4 answers
Response from Viki G | Reviewed this property |
No free shuttle but it is close to the airport. You can Uber or taxi.
0
Votes
robertoestolas
31 January 2018|
AnswerShow all 2 answers
Response from Karen D | Reviewed this property |
No, I don’t think there is an airport shuttle - we caught an Uber. Unsure on disability access.
0
Votes
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Room Tips
"Next to universal"
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"After doing online research for best price, call the hotel directly and you'll most likely get a better..."
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"If you have a group, make your own breakfast plan because TGIF's buffet :only" is too high"
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"Confusing breakfast rules: you have to go outside to enter Friday's. Breakfast does not include the price..."
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