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Holiday Inn & Suites Across from Universal Orlando

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1,941 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn & Suites Across from Universal Orlando
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Showing 1,256: English reviews
Sebastian, Florida
Reviewed 30 August 2015

The room was clean, that is the best I can say about it. The pillows smelled of sweat, the bathroom door creaked so loud it woke everyone when someone closed it to go to the bathroom at night. (Even tried using body lotion on the hinges) No cups were or regular coffee, creamer etc. only decaf, had to go down...

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Helpful?
Thank MARK D
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you for your feedback. Please accept our sincere apologies for not exceeding your expectations. We appreciate your comments and will use them to help our team continually provide an excellent experience for our future guests. We do hope you give us another opportunity to rebuilt your trust in us.

Nottingham, United Kingdom
Reviewed 27 August 2015

We chose this hotel as the start and end point for a 16 night drive down to Key West and back to Orlando. We wanted an inexpensive hotel that would initially allow us two nights to get used to the new time zone and driving around in America as well as three nights to make the most of Universal before...

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2Thank BillyIdols
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you for your feedback! We are so happy that you had a great time while staying with us. We look forward to having visit with us again during your next trip to Orlando!

dublin
Reviewed 21 August 2015

I really should have submitted this review after we returned from our holidays. My kids and I stayed here for 10 nights. On arrival Karina on reception upgraded us to a suite which was beautifully spacious and spotless. The mattresses on the bed were incredibly comfy. Another lady on reception gave my kids 2 boxes of peanut butter cookies (I...

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2Thank smore2102
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

We are happy that you enjoyed your accommodations. Thank you for your kind words! Please stop in again next time you visit the Orlando area.

Manchester, United Kingdom
Reviewed 16 August 2015

First time to Orlando and we couldn't of been more pleased with the hotel choice. Situated within walking distance to Universal Studios, shops and the I-ride bus stop is right outside the hotel which made it easy to travel all around International Drive. Hotel was clean, Beds very comfy and big, Hotel staff very friendly and helpful. TGI Fridays attached...

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5Thank 24jaded
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you so much your kind review! Exceeding expectations, rather than simply satisfying them, is the corner stone of our approach to guest service. Please think of staying with us again next time you are in the Orlando area.

Seattle, Washington
Reviewed 13 August 2015

We stayed here for three nights while in Orlando visiting Universal Studios. First off, our primary concern was staying at an inexpensive hotel convenient to Universal, while not being in a sketchy or dodgy area or feeling like we were putting ourselves or our belongings at risk. Yes, we could have stayed at much nicer hotels, but we also would...

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6Thank Bodhi88
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you for the review! We are glad to hear you enjoyed your stay and look forward to serving you again the next time you are in the Orlando area.

Glasgow, United Kingdom
Reviewed 12 August 2015

My wife, son and I stayed here on 4th july for 10 nights. We were here for universal studios so hotel was perfect location. The hotel has what you need. Clean hotel and rooms, nice pool and really helpful staff. I drove for the first time and it was much easier than I thought. If you don't want to drive...

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4Thank jaymccarron
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thanks for the great review. We appreciate your feedback and are glad you enjoyed your stay. We look forward to having you stay with us again next time you are in the Orlando area.

Middlesbrough
Reviewed 12 August 2015

I came here in June 2015. It was my sixth time in Florida and we had normally stayed in villas. This time with there only being two of us we stayed in a hotel. I was so reluctant but wow, I was so, so wrong. Such a good price for a fantastic hotel. Some of the reviews worried me but...

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6Thank Sarah S
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you very much for your fantastic review. We are delighted that you had a great stay with us. We invite you to stay with us again soon.

Orlando, Florida, United States
Reviewed 11 August 2015

Room, nice. Pool, nice. Location, great. Staff....HORRIBLE. It amazing me how effective the staff of a hotel can be at ruining a nice vacation. I was greeting in the most unprofessional manner as though I was a pain in their behind. Things that were promised to me, like a call when the room was ready, never came. When asked why?...

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Thank Bob P
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thanks for your comments regarding your recent stay with us. We are extremely disappointed with ourselves to hear about the experience you had during your stay. We apologize that we have missed the level with you that our guests have come to expect from us. We are disheartened to hear that your experience left you with a negative impression of...

Lancashire
Reviewed 9 August 2015

We chose this hotel purely on location to Universal Studios. It is approximately 10/15 minutes easy walk to the entrance of Universal City Walk so for this purpose it was ideal. It is also easy to reach the roads leading to all the major tourist attractions. Check in was quick and simple. The deluxe double room was a good size...

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6Thank KJNJ
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you for taking the time to write a review about your recent stay with us. We appreciate your comments and will use them to help our team continually provide an excellent experience for our future guests. We do thank you for mentioning the room and staff were excellent. We hope to welcome you back again very soon.

Sand Springs, OK
Reviewed 9 August 2015

Stayed in two suites with friends at this property for a week. The employees were very professional, even with the high volume of guests and questions. Shante was great to work with at arrival. Then the suites were awesome. They really were two bedrooms/2 baths with a living room/kitchen area in the middle. They were very clean and the beds...

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1Thank Postcardlady
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

We appreciate you taking the time to write and share such a wonderful review at the Fresh, Fun, and Affordable Holiday Inn & Suites Across from Universal Orlando®. We look forward to seeing you again soon next time your travels take you to the Orlando area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The Holiday Inn & Suites across from Universal Orlando is located in the heart of Central Florida's exciting attractions, convention and shopping area. Visit our recently renovated hotel just across the street from the Universal Orlando Resort. Our property features a variety of room types to fit any traveler's needs from Deluxe Guest Rooms with two double beds or a king size bed, and spacious One or Two-Bedroom Suites with nicely equipped kitchenette including microwave and refrigerator. Must be at least 21 to stay. Fabulous amenities to enhance your visit to Orlando such as Game Room, Gift Shop, Guest Laundry Facilities and Valet Service, Fitness Center, Business Center, Outdoor Heated Pool and Kids Splash Zone and the Destination Universal Guest Services Desk with discount attraction tickets to Universal Studios, Islands of Adventure, Sea World and Wet n' Wild. Complimentary Limited Scheduled transportation to Universal Orlando, Sea World and Wet n' Wild. Shuttle transportation schedule subject to change seasonally, service provided through the Destination Universal Guest Services Desk, advance reservations required. TGI Friday's Restaurant on-property serving Breakfast Buffet, Lunch and Dinner, Bar offers Happy Hour daily. TGI Friday's also serving room service. Banquet/Meeting facilities feature 12,000 sq. ft. of flexible function space including 6,500 square foot ballroom and 8 break out rooms. Our experienced team will make your stay or event with us special. ... more   less 

Additional Information about Holiday Inn & Suites Across from Universal Orlando

Address: 5905 Kirkman Road, Orlando, FL 32819-7925
Region: United States > Florida > Central Florida > Orlando
Price Range: $139 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Across from Universal Orlando 3*
Number of rooms: 256
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG and Priceline so you can book your Holiday Inn & Suites Across from Universal Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn & Suites Main Gate To Universal Orlando Hotel Orlando
Holiday Inn And Suites Main Gate To Universal Orlando
Holiday Inn Orlando
Holiday Inn & Suites Across From Universal Orlando Florida
Hotel Style:
#147 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn & Suites Across from Universal Orlando staff and other travellers.
166 questions
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Pickering, United Kingdom
10 months ago
Leeds, United Kingdom
1 month ago
Derbyshire, United Kingdom

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Questions? Get answers from Holiday Inn & Suites Across from Universal Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the suite if you have a family”
 of 5 bubbles lesliecR4882JX, 24 Mar 2017 | Read review
“I have not seen a good room.”
 of 5 bubbles busytraveler2015, 19 Mar 2017 | Read review
“We were on the second floor facing away from Kirkman and it was super quiet.”
 of 5 bubbles Y2567LRbrianm, 13 Mar 2017 | Read review
“Request higher floors to enjoy the view of Universal Studio”
  • Bedroom with Two touble bed
  • Living room attached with Kitchen
  • Living room
 of 5 bubbles 345augustinec, 7 Mar 2017 | Read review
“The odd numbered rooms about the 20's all have a slight view of Universal”
  • In-bedroom television and storage
  • Separate sink area
  • Double beds
  • Nice to have kitchenette
  • A view of Universal (room 741)
 of 5 bubbles AngeloS160, 2 Mar 2017 | Read review
5 of 5