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The Florida Hotel & Conference Center, BW Premier Collection

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#11 of 333 Hotels in Orlando
Certificate of Excellence
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1 room 2 adults 0 children
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The Florida Hotel & Conference Center, BW Premier Collection
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5,167 Reviews from our TripAdvisor Community

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Showing 4,669: English reviews
Jacksonville
Reviewed 2 days ago NEWvia mobile

Very nice hotel and mall everything you want is located on site or close by. The staff is very friendly always willing to help If you have a concern. Can't go wrong with this hotel, will be going back.

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Helpful?
Thank stuckmaster
Jacksonville, Florida
Reviewed 3 days ago NEW

My room was on the third floor, even though it had no view, it didn't matter because it was very spacious, and extremely comfortable. I bring my own pillow and didn't expect to sleep well the first night but I was pleasantly surprised. My family slept great! We had a mini fridge that kept our drinks nice and cold but...

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Thank jbrownwoman
Saint Augustine Beach, Florida
Reviewed 3 days ago NEW

The hotel conveniently located near everything. The Florida mall is not a bad attraction either. Many different types of food to choose from. The hotel was very clean and the staff was always friendly. The only downfall was there is not an onsite laundry facility. It would have been nice to have.

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Helpful?
Thank kristinarijo
New York City, New York
Reviewed 3 days ago NEW

Great Front desk service!! All around staff was excellent. Room clean and serviced prior to me returning from my meetings. Location was ok need shuttle service to downtown area, taxi were a rip off $$.

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Thank usmc2085
London, United Kingdom
Reviewed 4 days ago NEW

We liked this hotel overall. We arrived very late in the night and the night desk did everything possible to help us get to our room quickly. The mall is connected directly to the hotel. use the secret door through the Starbucks to get into the mall earlier if you so please. The outdoor pool was Ok , there is...

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Thank Sidetracked
Chicago, Illinois
Reviewed 4 days ago NEW

I had a great experience, from the late check in, till we end. I am a neat and clean freak, and there were a few cleaning issues, but no one is perfect, I usually stay at new hotels because of this reason. I chose this hotel because it ranked 13 in trip advisor.The staff was always nice and smiling. I...

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Helpful?
Thank rob t
new mexico
Reviewed 5 days ago NEW

First off, the staff was amazing!!... from the front desk (Jamianne?), to friendly security, the Manager (Adonis?...sorry for any mispellings). These folks really care. The rooms are very spacious and clean. The pool is ok... a little small, outside and uncovered. It was a little cold this time of year (January 2017) so I opted not to use it. I...

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Helpful?
Thank kason2121
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear Kason2121, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

County Dublin, Ireland
Reviewed 6 days ago NEW

We stayed at this hotel for 9 nights recently - nice accommodation, rooms are fairly large, very clean and have all necessary amenities. The parking is very convenient (but there is a daily charge that it added to include private car park) and the proximity to the mall was a real bonus. Staff were very helpful and I being so...

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Helpful?
Thank Sarah S
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear Sarah S, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

New Port Richey, Florida, Usa
Reviewed 6 days ago NEW

This Hotel is a great place to stay. It is connected to the mall so you don't even have to go outside to get to the Mall. The rooms are beautiful and comfortable and very clean. There is so much to do in the daytona area. Beaches and The daytona 500. If you ever get to go to Daytona you...

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Helpful?
Thank Suzette B
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear Suzette B, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

Reviewed 1 week ago

We enjoyed our brief stay here. Wish we could have stayed longer to enjoy the restaurant and lounge. Love that it is attached to the mall. The location was very close to most important areas that we were going to

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Helpful?
Thank Timothy H
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear Timothy H, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Pool
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located at The Florida Mall, the Florida Hotel and Conference Center offers amenities not available at most hotels including a Starbucks in our lobby and direct mall access. Located just minutes from the Orlando International Airport, the Orange County Convention Center, and Walt Disney World Resort, we are at the center of everything there is to do in Orlando. ... more   less 

Additional Information about The Florida Hotel & Conference Center, BW Premier Collection

Address: 1500 Sand Lake Road, Orlando, FL 32809-7081 (Formerly The Florida Hotel and Conference Center)
Region: United States > Florida > Central Florida > Orlando
Price Range: $177 - $1,273 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Florida Hotel & Conference Center, BW Premier Collection 3.5*
Number of rooms: 510
Reservation Options:
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Also Known As:
The Florida Hotel Orlando
Florida Hotel Orlando
Florida Mall Hotel Orlando
The Florida Hotel & Conference Center, BW Premier Collection Orlando
Hotel Style:
#1 Business Hotel in Orlando
#3 Spa Hotel in Orlando
#8 Family Hotel in Orlando
#22 Romantic Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from The Florida Hotel & Conference Center, BW Premier Collection staff and other travellers.
58 questions
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Questions? Get answers from The Florida Hotel & Conference Center, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor was very quiet”
 of 5 bubbles jbrownwoman, 18 Jan 2017 | Read review
“Great Staff!!!”
 of 5 bubbles usmc2085, 18 Jan 2017 | Read review
“tip the customer service representative, have a drink at crickets”
 of 5 bubbles robt150, 17 Jan 2017 | Read review
“All the rooms are a great stay.”
 of 5 bubbles SuzetteB797, 15 Jan 2017 | Read review
“2nd floor had easy access to conference rooms and escalators. No elevator wait time!”
 of 5 bubbles 19deniset, 9 Jan 2017 | Read review
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