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DoubleTree by Hilton Hotel at the Entrance to Universal Orlando

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5780 Major Blvd., Orlando, FL 32819-7904
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About

#184 of 381 hotels in Orlando
Location
Cleanliness
Service
Value
Conveniently located, DoubleTree by Hilton Hotel at the Entrance to Universal Orlando, is walking distance from the Universal Orlando's two great theme parks, Islands of Adventure and Universal Studios Florida. Our DoubleTree hotel is not only in a prime location for Universal Orlando, but also situated miles from local attractions like SeaWorld Orlando, Aquatica, The Prime Outlets, golf courses and more. Let us welcome you with a warm, freshly baked chocolate chip cookie at check-in. The DoubleTree by Hilton Hotel at the Entrance to Universal Orlando has three restaurants, a bar, swimming pool and fitness center. With 60,000 sq. feet of meeting space, this Orlando Hotel is perfect for conventions, receptions and special celebrations. Upgrade to one of the PURE allergy friendly hotel rooms. They go through a comprehensive process to reduce irritants for travelers suffering from asthma or allergies. Ready for your Universal Orlando vacation?
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Car hire
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
1996Reviews247Q+A100Room tips
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CuriousTraveler wrote a review Nov. 14
7 contributions6 helpful votes
This hotel is in walking distance of the Universal Studios park. However, it can be difficult to know the path, so if you plan on walking, make sure you know where you're going. The hotel was clean and we had no issues with check in or check out. We were allowed to decide what day we wanted housekeeping to come and they hotel had a microwave in the arcade room. They was a restaurant/bar in the hotel as well and a few food options around the hotel. Overall, I had a great experience at this hotel.
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Date of stay: April 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alex K, General Manager at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Responded 2 weeks ago
Thank you for leaving us this wonderful review! We're thrilled your time at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando was so enjoyable! It's also great to hear you took advantage of our convenient location in the heart of the city. We endeavor to offer our guests only the most memorable of experiences and your praise lets us know we're succeeding. We look forward to hosting you again soon for another fabulous experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
joeydante wrote a review Jul. 2021
New York City, New York116 contributions82 helpful votes
Hotel's Favourite
Stayed at this location for one night after visiting universal studios, front desk employee was clean and professional,thanked us for being Loyal Diamond members, we were promptly given our complementary water and fresh baked cookies, and Diamond members resort comp . he explained the resort’s amenities fully . We decided to Eat on site since we we’re extremely tired from 8 miles of walking in universal. We decided to eat at the American Grill on the first floor , the waitress was very attentive and friendly, Typical Hotel Food. Next door was an ice cream shop, ice cream was fresh and normal pricing. The room was beautiful with a nice view of the pool and pond . The only thing I didn’t like to see inside the ground floor with my children around we’re the male and female Guests walking around half naked at the inside bar and restaurant, men had no shirts on and females had no shirts on exposing their bikini tops (chest) and bottoms ( some exposed with G’s) not a good look for the hotel . I’ll definitely return while in the area .
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
8 Helpful votes
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Response from Marketing Sales, Sales at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Responded Jul. 28, 2021
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Please note that your concerns have been passed on to our Security management. We hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Simon C wrote a review Nov. 14
Audlem, United Kingdom80 contributions63 helpful votes
Return visit to this hotel as the location to Universal Studios is perfect. We were encouraged by the photos of the refurbished of the courtyard and reception including the American Grill as well as the Starbucks. On arrival the night reception staff were a bit frosty and wearing face mask that made conversation muffled and hard to understand. On leaving the lift there was a slight damp smell, the corridors did look dated, and it felt like you were in another hotel. The rooms have only had some green styling but are looking a little tied. I usually point out maintenance issues to the hotel as if guest don’t then some items can get missed and the general deterioration in accommodation will continue for future guest. We did also ask for some more pillows these were provided by housekeeping who are exceptional, but nothing else was rectified within the 10 days stay. The pool area has been refurbished and was tidy with free towels but there are only sun parasols on the seating tables with none for sun lounges. The on-site laundry was good with new machines along with the gym that was in good working order. I understand that Covid did moth ball most of the hospitality worldwide and that business do need to get back on their feet to re-invest in their properties, but the additional $26.00 per day car-parking for residents is ridiculous.
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Date of stay: November 2022
Rooms
Location
Service
Room Tip: Having stayed facing the pool and universal the pool view is quiter as the road noise can be...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Alex K, General Manager at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Responded 2 weeks ago
We appreciate the feedback, 926simonc. We're happy you had a pleasant stay with us and enjoyed our ideal location and facilities despite our services and conditions not exceeding your expectations. We'll address your concerns with the appropriate members of our team moving forward. We do hope to host you again soon for a more positive experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nasoob wrote a review Oct. 2022
Kuwait City, Kuwait7 contributions1 helpful vote
The location is perfect near to universal studio the building needs to update the whole building the room and the bathrooms are so old and not suits Hilton hotels , good service friendly staff good stores in and the restaurant is amazing needs some improvement in the building and rooms
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Alex K, General Manager at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Responded 4 weeks ago
We appreciate the feedback, Trek46105285154. We're happy you had a pleasant stay with us and enjoyed our unbeatable location and friendly service. However, we're disappointed that your stay with us was less than ideal. We regret that our accommodations didn't meet your expectations. We'll address your concerns with our team moving forward. We look forward to hosting you again soon for a more positive experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Myles C wrote a review Oct. 2022
Newcastle upon Tyne, United Kingdom28 contributions43 helpful votes
Hilton Standard in a prime location. What you expect from a Hilton, clean rooms, good bell service, numerous food and drink options, with a Starbucks which is great to take with you on the short scenic walk to universal studios city walk. 2nd time visiting, and will return when back at universal in the future. Word for warning they don’t provide a housekeeping service each day unless asked for. And unfortunately this time even though I booked one for each day when I checked in, this didn’t occur.
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: Ensure you book your housekeeping service.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alex K, General Manager at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Responded 4 weeks ago
Thanks for the review, MylesC788! We are glad you had a great experience with us and that you appreciated our clean rooms, dining options, on-site Starbucks and convenient location! We are disappointed to see some of your concerns regarding our housekeeping policy, and we will let our team know about them. We always work very hard to make sure all of our guests have a pleasant stay. We look forward to hosting you again for an even better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patricia R wrote a review Oct. 2022
7 contributions7 helpful votes
We trust Hilton brand hotels. We chose the Doubletree because of its proximity to the Orlando Universal Studios theme park and to save some money on accommodations. Just a few steps from the hotel parking lot is a walking bridge that allows easy, and safe, access across the highway and on to Universal grounds. It takes 15-20 minutes to walk from the hotel to the Universal entrance, just as the front desk staff had promised. It is a winding path among lovely landscaping before you will actually see the entrance, so don’t panic-you will get there. Signs provide guidance along the way. Though limited times when we visited, the hotel does provide bus service to and from the park. You make your reservation for the pickup service at a convenient, Universal concierge desk in the hotel lobby, the bus comes to the front door of the hotel. You can purchase park tickets and passes right in the hotel and the people at that desk are very knowledgeable about the park and happy to answer your questions. You do not need a return bus reservation. I suggest snapping a photo of the bus pickup times from the park because there were only three return times when we were there. By staying at the Doubletree, rather than inside the Universal Resort, we saved enough money to upgrade our park tickets and purchase fast passes for the rides. The accommodations met our needs. We liked that our car was nearby in a large parking lot so we could easily access some of our travel items, we needed our heavier jackets one of the days, without taking multiple suitcases into the hotel. The hotel has friendly and helpful staff. The lobby is clean, open, spacious, with a fountain and seating in an easily accessed courtyard. Onsite restaurants, including a Starbucks, provide a good variety of food and beverage, from basic, carry out pizza to higher end meals in the lobby restaurant. We like that we did not have to leave the premises to eat or enjoy a cocktail. The pool area was clean, nothing special, and could use some ambience. We did not use those facilities because it was cooler weather. Our room was clean with a spacious floor plan. There are signs of wear and some needed updates, but nothing we found offensive or in disrepair. I would not consider this a “luxury” hotel, but I would stay there again, so it met our criteria of a safe, clean, and friendly place to be.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alex K, General Manager at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Responded Oct. 24, 2022
Thank you for sharing the fantastic review with us, G6828VIpatriciar! We're happy to hear that you had a pleasant stay at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. It's wonderful to know that you appreciated our close proximity to Universal Studios as well as our kind staff and clean accommodations. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us. We look forward to hosting you again the next time you're in town. Thanks again for providing us with your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anna H wrote a review Oct. 2022
Grand Cayman68 contributions27 helpful votes
Pros: This hotel is good value for money. An excellent location if you intend on visiting Universal Studios. Check in was a breeze, and the staff were friendly. Our room was spacious, beds were comfortable, pillows fluffy. A nice view if you are on a high floor! Food was decent - they had a Starbucks near check in. Pizza place was good too. I had ordered some packages to the hotel and retrieving them was very easy, with no extra fee. Just around the corner there are multiple places to eat. TGI Fridays right across the street, McDonalds just a little down the road. Front lobby was busy with people, and had a sports bar too. Cons: Parking is $26 per day which we thought was a little steep. Bathrooms could do with an upgrade - they were just fine.
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alex K, General Manager at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Responded Oct. 23, 2022
Thank you for the 4/5 review, danieljohnh2016! It's excellent you enjoyed your time with us so much! We're delighted you appreciated ideal location, smooth check-in, kind staff, and comfortable accommodations. We care deeply about the happiness and satisfaction of our guests so we'll address your concerns regarding our parking fees and bathroom accommodations with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
emma1068 wrote a review Oct. 2022
Ottawa, Canada40 contributions37 helpful votes
It was our fourth time in Orlando and we liked this hotel very much! Our room was in the 17th floor and we had a fantastic view. I plan to come back next time and the hotel is located 15 minutes to Universal.
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Date of stay: August 2022
Rooms
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alex K, General Manager at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Responded Oct. 13, 2022
Thanks for the glowing rating, Emma1068! We're delighted you had such a fantastic experience at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando! It's great to know we left you with a wonderful impression and that you enjoyed our stunning views and convenient location near Universal. We look forward to hosting you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ella H wrote a review Sep. 2022
Garstang, United Kingdom16 contributions21 helpful votes
We stayed at this hotel in July. It's around a 20 minute walk to Universal Studios. The hotel and the room were really clean. The staff were very helpful. The pool area was very clean and towels are provided. There is a children's splash pool area and a jacuzzi The pool is open till 11pm every night. The hotel food was really nice. There is a garage and an ihop which is around a 20 minute walk. I would recommend hiring a car as there isn't any towns close by within walking distance. I didn't see any entertainment in the hotel when we stayed there. There is a Starbucks on the hotel site which is handy if you miss breakfast. There is also a small shop which sells essentials. I would stay here again.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alex K, General Manager at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Responded Sep. 26, 2022
Thank you for the great review, Ella! We're thrilled to hear that you had a great stay at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience with you. Please come see us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rushbag_89 wrote a review Sep. 2022
Exeter, United Kingdom18 contributions9 helpful votes
Very nice hotel, excellent service, great pool area, cracking views and lovely food in the American Grill restaurant. However, circa. $50 per night to park the car is absolutely ludicrous, and I’m not sure what’s more ridiculous; the hotel trying to justify charging it, or the mugs paying it, when there’s a massive free car park literally next door. I cannot emphasise this enough, park your car next door by the Best Western/Miller’s Ale House for free. There is absolutely no reason nor justification for the hotel to be charging the obscene amount they are for car parking. This put a slight dampener on what was otherwise a lovely stay, and in fact I would definitely stay here in future. (Parking the car next door again, obviously)!
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alex K, General Manager at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Responded Sep. 26, 2022
Thank you for the 4/5 review, Ben. We're delighted you appreciated our top-tier services, well-kept amenities, and stunning views. We care deeply about the happiness and satisfaction of our guests so we'll address your concerns regarding our parking value with our management team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$104 - US$181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton at the entrance to universal orlando hotel orlando, doubletree orlando, orlando doubletree, doubletree universal
LOCATION
United StatesFloridaCentral FloridaOrlandoFlorida Center
NUMBER OF ROOMS
742
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DoubleTree by Hilton Hotel at the Entrance to Universal Orlando (C̶$̶1̶6̶2̶) C$109 - UPDATED 2022 Prices, Reviews & Photos (Florida) - Tripadvisor

Frequently Asked Questions about DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Which popular attractions are close to DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Nearby attractions include Hollywood Drive-in Golf (0.9 km), Universal Studios Florida (1.1 km), and Hard Rock Live (1.1 km).
What are some of the property amenities at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Conveniently located restaurants include Border Grill Fresh-Mex, Haagen Dazs Ice Cream, and Cold Stone Creamery.
Are there opportunities to exercise at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel at the Entrance to Universal Orlando offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Many travellers enjoy visiting City Hall (10.0 km) and Jack Kerouac House (11.4 km).