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Our stay at the Doubletree was great. It was in within walking distance to Universal Studios which made it nice. The walking distance was probably 15-20 minutes and you do have to cross a major road, but in the nice weather it made for a...More
After a computer/app glitch caused a bit of an error I contacted the front desk and eventually dealt with Cathy who promptly and courteously took care of everything and then some with a welcoming and professional demeanor. As a result of being taken care of...More
Response from DT Universal O, Social media at Doubletree By Hilton at the Entrance to Universal OrlandoResponded 3 January 2018
Thank you so much for staying with us. We appreciate your wonderful feedback and we will let Cathy know that you were pleased with her service. we are happy to hear that your overall experience was positive and we look forward to your...More
We stayed in this hotel for a convention for 5 days. Let me start with the good points, first the location is perfect just right in front of the city walk/universal, they gave us an upgrade of the room since i got a small living...More
Response from DT Universal O, Social Media at Doubletree By Hilton at the Entrance to Universal OrlandoResponded 2 days ago
Thank you for your recent stay with us. Your honest and detailed feedback is appreciated. Our location is one of the things we are very proud of about our hotel. We will definitely let Cathy (The Front Office Supervisor) know that you were...More
1-If you get back after 11pm good luck finding the valet - he is probably inside talking to his colleagues and ignoring customers outside trying to get their car parked.
2-Wifi doesn't work right. Be sure to call the front desk and they...More
2 Thank Red_Dolphin-Media
Response from DT Universal O, Social Media at Doubletree By Hilton at the Entrance to Universal OrlandoResponded 5 days ago
Thank you for your recent stay with us. We appreciate your honest and very detailed feedback about your stay. We are sorry to hear that you found our service to be below Hilton Standards. Please note that your concerns have been passed on...More
I've stayed here several times on business and have always been pleased with the amenities. What makes this hotel better than most is it's wonderful staff. From the welcoming greeting from every member of the front desk staff I've met, to the cleaning staff I...More
1 Thank HotelStayGuru
Response from DT Universal O, Social media at Doubletree By Hilton at the Entrance to Universal OrlandoResponded 1 week ago
We appreciate your continued loyalty and trust in our hotel. Thank you for your kind review.Rest assured that we will do everything it takes to make us deserving of your loyalty. We will definitely let our staff especially Lionel and Michelle know that...More
As best I recall the buffet is $23. The menu items are pretty close because so much is a la carte. So you might as well get the buffet where everything is included in the price. There is a Starbucks in the lobby where you... More
As best I recall the buffet is $23. The menu items are pretty close because so much is a la carte. So you might as well get the buffet where everything is included in the price. There is a Starbucks in the lobby where you can get lighter fare. If you have time, I suggest going off-site for breakfast.
They provide a schedule at the table across from check in. I know of the morning shuttles that go to Universal & Sea World at 9 & 10, but you may need a connecting shuttle that actually goes to Disney.