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Doubletree By Hilton at the Entrance to Universal Orlando

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Doubletree By Hilton at the Entrance to Universal Orlando
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There are newer reviews for Doubletree By Hilton at the Entrance to Universal Orlando
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Showing 3,403: English reviews
Cheshire, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 12 August 2015

We booked a family holiday for 12 in Florida and wanted a nice quality hotel to use as a base to go to theme parks and Kennedy Space centre. We wanted to relax, in other words no driving. The family group covered ages from 6 years old to 75 years old. The hotel location was excellent for Universal Studios and... More 

Helpful?
1 Thank BigAl6309
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review

Dear BigAl6309, Thank you so much for staying with us during your visit to Orlando this year. I am so happy that you and your family enjoyed our hotel so much. I'm glad you were able to enjoy our pool, restaurants and amenities. Thank you so much for sharing this review and please come back and see us the next... More 

Doylestown, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 August 2015

This hotel needs UPDATING! location is great, and the staff is friendly. This facility does not meet the standards of a Hilton brand. Our bathroom had mold stains and was not properly cleaned, you're better off staying at one of the newer hotels in the same area.

Helpful?
Thank cyabman
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review

Dear cyabman, I would like to sincerely apologize that the room was not up to our normal standards. There is no reason to have received a bad room. please contact me directly at the hotel so I may make this right for you. best regards, Louis More 

pekin
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 August 2015

hotel is very clean .staff is very helpfull.prices for food is a little high.needs some up dating.mostly carpets.swimming pool is very nice.hours of food and coffee service could be a little longer.warm cookies at check in are a very nice touch.

Helpful?
Thank Joseph L
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review

Dear Joseph L, I am glad glad to read that you had a great vacation with us. Thank you so much for staying and for taking the time to share this review. I hope to see you again soon, we will have the cookies waiting for you. best regards, Louis More 

Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 August 2015

I stayed in that hotel in a room on 2nd floor from 4 Aug to 8 Aug, which was the last part of my entire trip in USA. Originally I booked a king-sized 1-bed room because I wanted to have more space for sleeping, but one staff member told me that all king-sized 1-bed rooms were occupied when I checked... More 

Helpful?
3 Thank SWC82HK
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review

Dear SWC82HK, I would like to sincerely apologize for the issues you faced with not receiving the king bed that you were guaranteed and I would like to thank you for taking the time to share this with me. I have spoken to the staff concerning the incident and they would also like to apologize. I hope that you will... More 

Fort Myers, Florida
Level Contributor
98 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 10 August 2015 via mobile

I am here as i type this on 8-10-15, and these folks have amazing photographers. The building, rooms, and entryways are dated, but they made this place look much nicer in the pictures. The worst part is that when all fees are included, the surprised me with $17 a day parking. I shortened my stay to one night, and am... More 

Helpful?
2 Thank AGolden161
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review

Dear AGolden161 , I'm sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we... More 

New York, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 August 2015

For the daily room rate, this is a top notch hotel. Excellent location, easy to come and go, attentive and professional staff. Surprisingly items in lobby store NOT priced outlandishly. Rooms clean, and again, for room rate very nice. Beds comfortable.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mark S
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review

Dear Mark S, Thank you for taking the time to share this review with us. I am glad that you enjoyed the hotel, its staff and our amenities. We look forward to welcoming you back soon. best regards, Louis More 

Orlando, United States
1 review
Reviewed 10 August 2015

Overall the stay was pretty good. Loud the first couple nights, room could use upgrades, views weren't amazing, and the parking gates could be upgraded. The staff was nice and helpful. and the location is nice not far from anything.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Daminic D
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review

Dear Daminic D, Thank you so much for staying with us and for sharing this review. I am glad you enjoyed your stay with us. I would like to apologize for the loud noise the 1st night and thank you for letting us know so we could address it. I hope to see you again soon. best regards, Louis More 

Glasgow, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 August 2015

This hotel is a fantastic location for visiting universal studios & international drive. Disney is the opposite end, however we drove so no problem. Hotel was clean and comfortable what else do you need when in Orlando? Staff were friendly - after a rocky start when my booking "wasn't there". Great little sandwich place near reception, fresh and delicious for... More 

Helpful?
1 Thank Miss_honey1
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review

Dear Miss_honey1, I am so glad to hear that you enjoyed your stay with us. Thank you so much for choosing our hotel and for taking the time to write a review. I'm happy you liked the room facing Universal studios and that our location worked so well. We look forward to seeing you in 2017. Please let us know... More 

New York City, New York
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 August 2015

Good hotel with outdoor pool, located at the entrance road of Universal (you need to walk 10min to be at the main entrance), with a few restaurants in the neighborood. As for other hotels around, you need to pay for the parking.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank G933DTjonathang
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review

Dear G933DTjonathang, I am so glad that you enjoyed your stay and our location. Thank you so much for sending us this review and please come back soon.We look forward to welcoming you back. best regards, Louis More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 August 2015

If you are looking for a hotel that is close to the parks in Orlando, has parking, and breakfast, you found it!! What they do not tell you is that you have to go through hoops to get those perks, and you must ask very specific questions to get them. Let me explain: Parking at the hotel costs $17 and... More 

Helpful?
6 Thank Leat K
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review

Dear Leat K, I wish to sincerely apologize that you did not enjoy your stay with us. Universal does run a shuttle that requires a pass as it does stop by several hotels. Space is limited. I do apologize you were not made aware of this during the check in process. The hotel does have a full buffet breakfast at... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Doubletree By Hilton at the Entrance to Universal Orlando

Address: 5780 Major Boulevard, Orlando, FL 32819-7904
Region: United States > Florida > Central Florida > Orlando > Florida Center
Price Range: $112 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree By Hilton at the Entrance to Universal Orlando 3.5*
Number of rooms: 742
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Cancelon, Hotels.com, Travelocity, Priceline, HotelsforEveryone, Odigeo and Jetsetter so you can book your Doubletree By Hilton at the Entrance to Universal Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton At The Entrance To Universal Orlando Hotel Orlando
Doubletree Orlando
Orlando Doubletree
Doubletree Universal
Doubletree By Hilton At The Entrance To Universal Orlando Florida
Hotel Style:
#136 Romantic Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree By Hilton at the Entrance to Universal Orlando staff and other travellers.
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Questions? Get answers from Doubletree By Hilton at the Entrance to Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask the front desk, they always give me a nice room”
 of 5 bubbles WillyA123, 3 Dec 2016 | Read review
“Ask for one that has been renovated”
 of 5 bubbles RichAtlanta, 27 Nov 2016 | Read review
“We had floor 8 overlooking Universal. It was lovely.”
 of 5 bubbles rhianna29, 26 Nov 2016 | Read review
“Stay away from rooms that end in 45 (245, 345, 445, 545, etc.) Service door is near.”
 of 5 bubbles michaeljay2016, 26 Nov 2016 | Read review
“High floors have good views over the adjacent buildings.”
 of 5 bubbles 820travisr, 23 Nov 2016 | Read review
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