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Loews Portofino Bay Hotel at Universal Orlando

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#76 of 335 Hotels in Orlando
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Loews Portofino Bay Hotel at Universal Orlando
Loews Portofino Bay Hotel at Universal Orlando
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3,371 Reviews from our TripAdvisor Community

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There are newer reviews for Loews Portofino Bay Hotel at Universal Orlando
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Showing 3,112: English reviews
Cornwall, Canada
Reviewed 13 September 2015

The rooms are outstanding. The restaurants have amazing food with the friendliest staff. The Bici which is high end Italian food is quite pricey when the cost is converted to Cdn. Mama Dellas was my favourite with the best lasagna I've ever tasted. They also serenade you and take requests. Once again, it is pricey when converted to Cdn dollars....

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5Thank 1955Debbie1955
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your feedback. We are glad to hear you enjoyed our spacious accommodations, friendly dedicated team members, and of course the convenience to Universal Orlando. Our nightly Musica della Notte performance is certainly a lovely way to end a day full of adventure at the theme parks. Again, thank you for choosing Loews and we hope to have...

Chicago, United States
Reviewed 12 September 2015

Everything about our stay was exceptional. From the rooms to the pool to the restaurant and staff. We were there for four nights and would go back again in a second. Don't miss a meal at Bice either--outstanding.

Review collected in partnership with Loews Hotels and Resorts
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Thank Paul O
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

We truly appreciate your comments and are delighted to hear you had an excellent stay. Our staff takes pride in providing exemplary personal service and a unique experience. We look forward to welcoming you back again and again.

Northampton, United Kingdom
Reviewed 12 September 2015 via mobile

We were slightly apprehensive about staying here after reading a mix of reviews but really needn't of worried. Firstly we booked this hotel as a package deal with a well known travel agent. My husband and I had stayed at the Hard Rock years ago and loved the location and unlimited fast passes, so when it came to choosing which...

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6Thank Kkemps
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your detailed response! I was so pleased to hear you and your family enjoyed the entire experience. It is wonderful to read you took full advantage of the benefit and value of complimentary Universal Express Passes, which are provided to all of our on-site hotel guests. Our team works tirelessly to ensure your experience is a great...

London, United Kingdom
Reviewed 11 September 2015

We spent two great weeks at Portofino Bay, Universal. Hotel was good, service good. Key attribute was early park access. Also good were Club level service and the ice-cream parlour. Water taxi service to theme parks is very good. Hotel restaurants are OK but expensive - variety, ambience and pricing are better at Citywalk. Overall we really enjoyed our holiday...

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2Thank Simon T
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for sharing your review of our hotel. We are glad you had a great time and enjoyed our delicious gelato! It is a great way to cool down after all of the adventures at the Universal Orlando theme parks! We hope that you will visit us again soon!

miami, fl
Reviewed 11 September 2015

Not one thing bad about this hotel! Staff was very friendly and accommodating, including Scooby-Doo in the lobby! Hotel property and rooms were very clean. Bathroom was huge! Transportation to City Walk was via bus or ferry boat and there was never a long wait for either. Keep in mind that if its raining with thunder and/or lighting, the ferries...

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2Thank amandal1085
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for the kind comments. We are delighted to hear you found the property so accommodating. It’s always exciting when the characters come for a visit; we’re excited you had the opportunity to experience it. As a Florida resident, we hope to you return on a regular basis. Ciao!

Longview, Texas
Reviewed 10 September 2015

This place was very nice! The Italian restaurant is great and the pool is amazing as well! You really feel like you are at a resort! One thing I can say as I've stayed many places! The bed here was amazing I slept great every night and really wanted to just take the bed home with me as it was...

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2Thank Hanbeth1988
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for the review. We are thrilled to hear you enjoyed your stay. We certainly can’t fault you for wanting to return for the beds alone; they are a luxurious treat. Next time your travels bring you to the Orlando area we would value the opportunity to serve you.

London, United Kingdom
Reviewed 10 September 2015

We spent 3 nights at this hotel from the 18th August, and loved every minute of it. The property is beautiful, modeled on the town of Portofino in Italy. Our room was large, clean and spacious with a lovely view over the harbour, and the beds were so so comfortable, we slept like babies lol. There is a Starbucks on...

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5Thank tinker_bell245
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your feedback. We are glad you enjoyed our spacious and comfortable accommodations. Next time you visit you will have to take time to enjoy all the hotel has to offer; our pools and restaurants are top notch. Thank you for choosing Loews, and we look forward to welcoming you back!

West Palm Beach, Florida
Reviewed 10 September 2015

Just stayed one night as was in town for a couple meetings and quick trip to the parks. The rooms in the West Wing were very nice. It was large and bathroom huge. Bed very comfortable. Close to the water taxi. The express pass was definitely a good move. Service of the staff was super as would be expected. We...

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Thank Chris S
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments and recommendation. We are glad you enjoyed your stay with us. Whether you are traveling for business or pleasure, our goal is to provide an exceptional experience for all of our guests. We sincerely hope when your travels bring you back to the Orlando area, you will consider staying with us again.

Worcester, United Kingdom
Reviewed 10 September 2015

After reading a range of disparate reviews on Trip Advisor about the Portofino Bay I must admit that I was somewhat concerned about what I may find upon arrival. My concerns where completely unfounded. Upon arrival to site we were booked in and in our room within twenty minutes. The room/bathroom were both large and clean with a small balcony...

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3Thank smiler1231
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you very much for taking the time to write such a detailed review of Loews Portofino Bay Hotel! We truly appreciate you sharing your experience and offering great tips to other travelers. We value feedback from our guests and always strive to use it to improve the guest experience even more. Our team looks forward to creating another pleasant...

Olrando
Reviewed 10 September 2015

Had a perfect 2 week stay here. The hotel has everything you need after a tiring day around the parks. The complimentary boat ride to the parks make it so much easier and it's a great way to arrive. The kids loved the pools and didn't want to leave. Fantastic service and would certainly go back in the future.

Review collected in partnership with Loews Hotels and Resorts
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1Thank copoggs
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your kind comments. We are happy to hear you enjoyed your 2 week stay. The relaxing ambiance of our re-creation of an Italian village makes us a unique oasis in a theme park resort. We hope to welcome you back again!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Enjoy a luxurious escape inspired by the famed seaside village of Portofino, Italy. Perfectly appointed rooms and suites, gorgeous vistas and incredible cuisine welcome you to celebrate la dolce vita-the sweet life. Located on-site at Universal Orlando Resort, Loews Portofino Bay Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Loews Portofino Bay Hotel at Universal Orlando

Address: 5601 Universal Blvd., Orlando, FL 32819-7880
Region: United States > Florida > Central Florida > Orlando
Price Range: $377 - $779 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews Portofino Bay Hotel at Universal Orlando 4*
Number of rooms: 750
Reservation Options:
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Also Known As:
Loews Portofino Bay Resort
Portofino Orlando
Portofino Bay Hotel Orlando
Loews Portofino Bay Hotel At Universal Orlando Florida
Hotel Style:
#15 Top resorts Hotel in Orlando
#16 Spa Hotel in Orlando
#17 Green Hotel in Orlando
#28 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Loews Portofino Bay Hotel at Universal Orlando staff and other travellers.
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Questions? Get answers from Loews Portofino Bay Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 5th floor east wing. While it was a bit of a walk the Bay View was well worth it.”
 of 5 bubbles dawnl520, 22 Mar 2017 | Read review
“wifi is limited to four devices per room, after that, you pay $14/day...”
 of 5 bubbles Patrick_Lana, 14 Mar 2017 | Read review
“We had a room on he 6th floor with balcony with an spectacular view to the building complex and Universal studios.”
 of 5 bubbles marianocarron, 14 Mar 2017 | Read review
“West Wing is across the harbor and out of the main hotel. Liked it better. Puts you even closer to the parks if you want to walk.”
 of 5 bubbles bertw2014, 12 Mar 2017 | Read review
“West Wing is closer to the water taxis and shops”
 of 5 bubbles pixiejess1994, 7 Mar 2017 | Read review
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