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    Loews Portofino Bay Hotel at Universal Orlando

    5601 Universal Blvd., Orlando, FL 32819-7880
    Hotel website
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    2017-07-30 2017-07-31
    US$404
    US$404
    US$404
    Traveller (1784)
    Room & Suite (445)
    Pool & Beach (170)
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    Overview
    • Excellent60%
    • Very good23%
    • Average9%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “water taxi” (407 reviews)
    “beach pool” (184 reviews)
    “express pass” (347 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Loews Portofino Bay Hotel at Universal Orlando
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    Hyatt Regency Grand Cypress
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    #30 of 338 hotels in Orlando
     
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    Universal's Cabana Bay Beach Resort
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    Villas of Grand Cypress
    1,423 reviews
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,702)
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    There are newer reviews for Loews Portofino Bay Hotel at Universal Orlando
    See the most recent reviews

    1,661 - 1,665 of 3,419 reviews

    Reviewed 28 October 2015

    OMG! You feel like royalty since you arrive and get greeted by the valet and the doorman. then you enter that beautiful, glorious lobby, no waiting in line to register. The rooms make you feel like you are entering a palace, the beds have a...More

    Thank disneyvisit0r
    Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded 29 October 2015

    Thank you for taking the time to write a review. Our goal is to always exceed our guests’ expectations and we are happy we succeeded! When you want to indulge in ‘la dolce vita’ – the sweet life – once again, we’ll be ready to...More

    Reviewed 28 October 2015

    I have visited Portofino in Italy and the minute we drove on the hotel site in Orlando it brought back great memories! I was amazed with the detail of the property. You would swear you were back in Italy as you wander the grounds. Beautiful...More

    Thank dcanter5
    Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded 29 October 2015

    Thank you for taking the time to comment. We are thrilled the Portofino it brought back memories of your travels in Italy. We look forward to your return visit!

    Reviewed 28 October 2015

    I stayed here w/my daughter, son-in-law, and 2 granddaughters at the end of Sept 2015. The 1st glimpse of the hotel was breath-taking, and we thought- "This is going to be amazing," and it was! The front entrance, lobby, inner courtyard, and especially the area...More

    Thank cgreeneyes
    Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded 29 October 2015

    Thank you for your review! We are so happy to hear you had an awesome experience with and enjoyed the Italian charm of our resort! We appreciate you sharing your tips with other travelers, and hope to welcome you back to Portofino Bay in the...More

    Reviewed 28 October 2015

    Overall nice property with beautiful views reminiscent of italy. Friendly staff for the most part. Rooms and hallways overall clean, but not quite to Loews standards. Beware of Bice, as food was ok, but service and management less than friendly (may have been a bad...More

    Review collected in partnership with Loews Hotels and Resorts
    Thank madams56
    Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded 29 October 2015

    Thank you for your review and bringing these matters to our attention. Please know I will be following up with the BICE staff as your experience did not meet our standards. As an Florida resident, we hope to have the opportunity to welcome you back...More

    Reviewed 27 October 2015

    I stayed here for a conference, which was held at the hotel. I will say the staff is of utmost excellence, I only wish the hotel backed that up. The hotel is very outdated, and it's ridiculously difficult to find your way around. It can...More

    1  Thank Ladybug1330
    Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded 27 October 2015

    Thank you for your feedback! We are always looking for ways to improve so we really appreciate you taking the time to show us where we need to better focus our attention. I will be forwarding your comments to the appropriate departments to ensure action...More

    Hyatt Regency Grand Cypress
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    Villas of Grand Cypress
    1,423 reviews
    #1 of 338 hotels in Orlando
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$281 - US$572 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Top resorts Hotel in Orlando
    • #15 Spa Hotel in Orlando
    • #17 Green Hotel in Orlando
    • #27 Luxury Hotel in Orlando
    • #45 Business Hotel in Orlando
    • #54 Romantic Hotel in Orlando
    • #80 Family Hotel in Orlando
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 750
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Prestigia, TravelUp, Orbitz, Hotwire, TripOnline SA, Cheap Tickets, Cancelon, getaroom.com, Evoline ltd and HotelQuickly so you can book your Loews Portofino Bay Hotel at Universal Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Central Florida >
    • Orlando
    • Also Known As
    • Loews Portofino Bay Resort ,
    • Portofino Orlando ,
    • Portofino Bay Hotel Orlando ,
    • Loews Portofino Bay Hotel At Universal Orlando Florida
    Add Photo Photos
    Traveller (1784)
    Room & Suite (445)
    Pool & Beach (170)
    Dining (110)
    Hotel & Grounds (1497)
    Bathroom (37)
    Family and Play Areas (10)
    Business Centre & Event Rooms (5)
    Nearby
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    11.99 km away
     
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    11.93 km away
     
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    10.31 km away
     
    Universal's Cabana Bay Beach Resort
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    Ask a question
    Questions & Answers
    Alina C
    10 July 2017|
    Answer Show all 3 answers
    Response from MGR96 | Reviewed this property |
    I assume you can bring one but the offer roll away beds.
    0
    Votes
    shona1980
    14 June 2017|
    Answer Show all 4 answers
    Response from thejw | Reviewed this property |
    We were sent an email a few weeks before check-in with an offer to upgrade for ~US$175 extra per night - we declined. Upon check-in, they asked if we would upgrade for ~$100/night so we took it. For our family of 4 (2... More
    6
    Votes
    aamcwormy
    8 June 2017|
    Answer Show all 2 answers
    Response from angkrouse | Reviewed this property |
    Wait, I see you are from the UK . . . so scratch that . . . call once you arrive. Phone #: 1-866-238-4218 They don't appear to publicize an email address specifically for reservations. Trip Advisor won't allow me to... More
    0
    Votes
    Room Tips
    "There are really no bad rooms, but we like the lagoon view. A little quieter and you can watch the boats..."
    Read review
    "room by beach pool"
    Read review
    "It is a big place, easy to get lose your direction on your first stay without a map."
    Read review
    "Request room in West Wing to be closest to boat launch."
    Read review
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