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Hard Rock Hotel at Universal Orlando

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Traveller (3234)
Room & Suite (733)
Pool & Beach (382)
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Overview
  • Excellent63%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“express pass”(937 reviews)
“city walk”(940 reviews)
“water taxi”(705 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,455)
There are newer reviews for Hard Rock Hotel at Universal Orlando
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8,471 results
Traveller rating
5,069
2,063
777
360
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5,069
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777
360
202
Show reviews that mention
All reviewsexpress passcity walkwater taxirock royaltyrock starclub levelvelvet barrock musicpalm restaurantislands of adventurefast passharry potterboth parkskids suiteroom keypool areaearly access
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11 - 15 of 8,471 reviews
Reviewed 1 week ago

I have stayed at many Hard Rock hotels. All have a hip vibe, with contemporary look and feel to the rooms and decor. This one is different. It has that Disney feel of making it look the same from the outside architecture...boring. Inside, you have...More

Review collected in partnership with Hard Rock Hotels & Casinos
1  Thank Phil P
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 1 week ago

Thank you for choosing the Hard Rock Hotel at Universal Orlando as your home away from home and for taking the time to write such a detailed review. We hope to see you back again very soon. Rock on!

Reviewed 1 week ago via mobile

We have been many times so it made sense to have our wedding here. The staff were very helpful and the service we received was good. It made our day very special. The cake they made and the suite they gave us were excellent. My...More

Thank Honest02
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 1 week ago

We are honored you chose the Hard Rock Hotel to have your special day! I apologize for the lack of communication regarding your drink package and can assure you that is not at all our standard. Thank you for the stellar five-star review, we look...More

Reviewed 1 week ago via mobile

For atmosphere alone, even if you aren't hungry just take a walk through. Better still, get food, chat to friendly staff and watch the other customers wide eyed in amazement at the workings within this little piece of heaven. Excellent.More

2  Thank Karl S
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 1 week ago

We were honored you rocked out with us! From the awesome memorabilia to our team of Rock Stars (and you can't forget our nachos), we strive to create an experience that truly rocks. Thank you for the stellar five-star review, we look forward to welcoming...More

Reviewed 1 week ago

After many years dreaming about staying here we finally had the opportunity! We were checked in by Amanda, who was very family, professional and helpful! We stayed here for one night only in a kids suite as a surprise for our 13 year old daughter!...More

Thank LadySouthWales
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 1 week ago

Thank you for your rockin' five star review. We are thrilled your family was able to stay in one of our Future Rock Star Suites, they really do make for a one of a kind vacation. Also, thank you for the kind words about Amanda,...More

Reviewed 1 week ago

I loved everything, The hotel is very big and has a large structure like bar, restaurants, pool area, easy access to the parks and to others attractions inside Universal area. The room key gives you free express to the main attractions in the both parks...More

1  Thank susanaq975
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 1 week ago

We were honored you rocked out with us! From the awesome memorabilia to our team of Rock Stars, we strive to create an experience that truly rocks. Thank you for the stellar five-star review, we look forward to welcoming you back again soon. Rock On!

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$292 - US$556 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$292 - US$556 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3234)
Room & Suite (733)
Pool & Beach (382)
Dining (185)
Amenities (39)
Family and Play Areas (22)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
24 April 2018|
Answer
Response from Kristen M |
Yes. As long as all 5 are on the reservation, you will all get express passes.
0
Votes
Rachel H
23 April 2018|
AnswerShow all 6 answers
Response from verbalTea | Reviewed this property |
An Express pass is part of the pri large of staying at The Hard Rock Hotel and is attached to your key card. It would work at checking and I believe until late afternoon the day of check out. If you call the hotel they can... More
0
Votes
Rachel F
23 April 2018|
AnswerShow all 2 answers
Response from Corrina T | Reviewed this property |
It was club level, a higher floor. When in doubt, always clarify!!!!
0
Votes
Room Tips
"Don't bother with the boat ride. The walk is just as far from the dock to entrance as it is from the..."
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"Club level is worth it for the amenities and view. 7th floor was away from the noise of the pool."
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"pool view or corner suites are the best"
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"Choose the Rock level for all the inclusions."
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