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Hard Rock Hotel at Universal Orlando

Travellers' Choice award winner
#45 of 335 Hotels in Orlando
GreenLeadersBronze level
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$355*
US$322*
Great Deal
US$329*
US$329*
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Hard Rock Hotel at Universal Orlando
Hard Rock Hotel at Universal Orlando
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8,308 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel at Universal Orlando
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Showing 7,478: English reviews
Sugar Land, Texas
Reviewed 3 days ago NEW

The second time I came to Universal, I stayed in this hotel. I loved it, it was so cool with the layout, decoration, the music pumping through everywhere....and best of all, hardly any children! I love kids, but not when I'm on vacation, and they're excited and screaming all the time. This hotel had an awesome pool and gym located...

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Thank Victoria F
Edinburgh, United Kingdom
Reviewed 3 days ago NEW

We stayed here for a week in April after staying in a condo for a week. It may be the culture shock of moving from a quiet self contained space to a loud busy hotel however this hotel (particularly the pool area) is fairly loud (don't expect to get lost in your holiday book). Check In Check-in was fairly easy...

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Helpful?
Thank Gary S
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. We are thrilled your family was able to take advantage of Universal Unlimited Express Passes, they really do take the parks to a whole new level. After a long day at the parks, the Dive-In movie We look...

Swansea, United Kingdom
Reviewed 4 days ago NEWvia mobile

We booked 2 nights at the hotel to get the early entry to Harry Potter and the express passes! Beautiful hotel, pool area is fantastic so relaxing with live music and waitress service! Catch the water taxi to city walk! My kids loved this! Express passes meant we went on every ride with no queuing would definitely do this again

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Helpful?
1Thank becx82
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your rockin' review. We are thrilled your family was able to take advantage of Universal Unlimited Express Passes, they really do take the parks to a whole new level. We’re delighted you were able to experience the world-class service we pride ourselves in providing! We hope to welcome you back to the Hard Rock very soon. Rock...

San Francisco, California
Reviewed 4 days ago NEW

My family of five (Me, my wife, and kids ages 12, 7, and 5) decided to stay at the Hard Rock after doing some research and tip seeking for our first visit the Universal Florida Resort for our Spring Vacation and I was not disappointed. Our room was nicely furnished and our two queen beds were very comfortable which is...

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Helpful?
1Thank Michael L
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thanks for the rockin’ review! Our signature Sleep Like a Rock bedding, and all new line up of rock n’ roll inspired in room amenities are sure to help set the stage for your vacation. Our close proximity to the parks and Universal Unlimited Express Passes really do take the parks to a whole new level. We look forward to...

Reviewed 4 days ago NEW

We have stayed at most of the hotels at Universal Orlando Resort. We were going to be there for one night, so we decided to give Hard Rock Hotel a shot. We absolutely loved it! Staff was very friendly and helpful, room was nice & very clean. Beds are very comfy with great pillows. The view from our pool view...

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Helpful?
1Thank LoreeM
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the stellar five-star review. We are thrilled you experienced the Rock Star experience from the moment you arrived. Our newly renovated rooms add an exciting new vibe to the already rockin' good times we feature here at the hotel and our signature Sleep Like a Rock bedding ensures ultimate comfort following an active day at the theme...

Stamford, Connecticut
Reviewed 5 days ago NEW

Nice size room, and beautiful pool. Food was great at The Kitchen restaurant. We walked every day to Universal and Islands of Adventure. Took the water taxi twice too which was great. Only reason for 4 versus 5 stars is the room service bill on night one. Very very very expensive...and I stay in a lot of hotels :) Just...

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Helpful?
1Thank Lisa H
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit an awesome review of your recent stay at the Hard Rock Hotel at Universal Orlando. Our zero-depth pool, featuring our awesome water slide, is the perfect spot to beat the heat. Should you need to fuel up before heading back to the pool for our nightly dive-in movie, check out the stellar...

Reviewed 5 days ago NEW

Long story kinda of short,a lot goes into planning the perfect vacation even more thought on where you will stay! This hotel did not live up to its reputation i understand sometimes things just happen but not the case this time. Me and my husband with no kids staying at the hard rock feeling like it would be more geared...

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Helpful?
1Thank Dannielle H
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. We are disheartened to hear about your experience as it falls short of the world-class service we pride ourselves in providing. We hope to get the chance to welcome you back the next time your travels bring you...

Houma, United States
Reviewed 5 days ago NEW

The hotel is great and we had an awesome family vacation, would definitely go back. Only issue was the pool side service as far as the waiters/waitresses having an attitude and not being very timely on service. We would have to flag them down to get drinks and order food, and then you wouldn't see them again.

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank Jill G
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. We are thrilled to hear you had a great family vacation! I am disheartened to hear about the experience at Beach Club and will be sharing your feedback with the team. We hope to have the opportunity to...

Aberdeen, United Kingdom
Reviewed 5 days ago NEW

Let’s start with the positives. Hotel levels of service are outstanding, nothing was too much trouble for reception, concierge, bar staff. Especially like the text service to reception which is well monitored and we had a response in minutes each time. Location is perfect, no hotel is closer to Universal parks which is ideal if you just want to pop...

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2Thank Nicola H
Orlando
Reviewed 5 days ago NEW

This is the place to stay if you are going to Universal. Free speed passes and great transportation to parks. The room where clean and service was great. The Palms Restaurant at the hotel is a must do, ask for Michael K as your server, he is great.

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank Mike M
HardRockHotelOrlando, Owner at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the rockin' review. A quick walk or water taxi ride brings you right to the center of the action at the Universal Orlando theme parks. With the Universal Unlimited Express Passes, and early admission to the Wizarding World of Harry Potter, everyone is sure to enjoy their favorite attractions again and again. We are thrilled you were...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: $356 - $783 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Travelocity, Hotels.com, Priceline, HotelsClick, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Hard Rock Hotel at Universal Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#34 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
317 questions
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Questions? Get answers from Hard Rock Hotel at Universal Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view are the best!”
coolhand7a, 27 Apr 2017 | Read review
“Rooms back by the pool have quicker access to the downstairs ice cream shop!”
victoriaf16, 27 Apr 2017 | Read review
“Away from the lifts and Ice Machines/Laundry”
GaryS864, 27 Apr 2017 | Read review
“Apparently the 7th floor is something special ?? I was on the 4th floor.”
F524NLlisah, 25 Apr 2017 | Read review
“they control your ac !”
302dannielleh, 25 Apr 2017 | Read review
5 of 5
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US$322* /night
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Booking.comUS$329
TripAdvisorUS$329
HotelQuicklyUS$355
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Prices are for 1 room, 2 adults
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