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Hard Rock Hotel at Universal Orlando

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Traveller (3261)
Room & Suite (734)
Pool & Beach (383)
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Overview
  • Excellent63%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“express pass”(949 reviews)
“city walk”(952 reviews)
“water taxi”(710 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (9,536)
There are newer reviews for Hard Rock Hotel at Universal Orlando
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8,542 results
Traveller rating
5,120
2,075
783
361
203
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LanguageEnglish
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5,120
2,075
783
361
203
Show reviews that mention
All reviewsexpress passcity walkwater taxirock royaltyrock starclub levelvelvet barrock musicpalm restaurantislands of adventurefast passharry potterboth parkskids suiteroom keypool areaearly access
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2,001 - 2,005 of 8,542 reviews
Reviewed August 24, 2016

What an amazing hotel to stay at, the whole place was very clean and the pool was good, only downside to pool was it could have been with being a little deeper. Perfect as a base if going to universal.More

Thank Dawn M
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded August 25, 2016

Thank you for the rockin' review. We are thrilled you were able to take the time to enjoy our poolside activities, the nightly Dive-In movie is a great way to unwind. We hope to welcome you back again very soon for another exciting vacation. Take...More

Reviewed August 24, 2016 via mobile

Can definitely say this is the most impressive hotel I have ever stayed in. Everything about it was breath taking and it was complete luxury. The room was absolutely immaculate and the perfect place for us to spend a few nights. The view from the...More

Thank Daz1874
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded August 25, 2016

Wow! Thank you for the stellar five star review. We are thrilled your family was able to take advantage of Universal Unlimited Express Passes, they really do take the parks to a whole new level. After a long day at the parks, the Dive-In movie...More

A TripAdvisor Member
1610
Reviewed August 24, 2016 via mobile

Fabulously close to universal, we walked but there is a boat, early park entry for Harry Potter is a must and express passes great, you need to activate them at a machine which takes your photo. Bed very comfortable, room cramped as there were 5...More

1  Thank A TripAdvisor Member
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded August 25, 2016

Thank you for taking the time to write such a rockin' review. The Universal Unlimited Express Passes and close proximity to the parks can't be beat. The pool and games are really a great way to unwind after an eventful day at the parks, we...More

Reviewed August 24, 2016 via mobile

What can I say that hadn't already been said? Location is top notch, theming and staff are awesome and rooms are decent and comfy (especially those gorgeous pillows!) Book for the express passes alone and you won't be disappointed. Food at the pool bar is...More

3  Thank Kate B
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded August 25, 2016

Thank you for your rockin’ review and continuing to choose the Hard Rock Hotel at Universal Orlando as your vacation destination. Our Rockstar team goes above and beyond to bring the spirit of rock ‘n’ roll alive in each and every guest interaction and I...More

Reviewed August 24, 2016 via mobile

Stayed a few nights with family in a 5 berth room. Staff were excellent and the product is superb. Parking is convenient and the free front of the line passes to the theme park was a great extra. Will definitely be staying again on our...More

Thank Matthew E
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded August 25, 2016

We were honored you rocked out with us! From the awesome memorabilia to our team of Rock Stars, we strive to create an experience that truly rocks. Thank you for the stellar five-star review, we look forward to welcoming you back again soon. Rock On!

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$315 - US$566 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$315 - US$566 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3261)
Room & Suite (734)
Pool & Beach (383)
Dining (185)
Amenities (39)
Family and Play Areas (22)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
KrisMarie9
May 15, 2018|
Answer
Response from Hugo B | Reviewed this property |
Unfortunately yes.
0
Votes
SCRFC71
May 13, 2018|
Answer
Response from Olivia V |
Yes! Your express pass works for both days - the check in day & the day you check out. You can also use the hotel facilities and stay parked on site for the price of 1 night. I can’t confirm but I think you just have to pick... More
1
Vote
ThompsonFamily190725
May 12, 2018|
AnswerShow all 3 answers
Response from jonclark2016 | Reviewed this property |
I agree with the previous answer. The kitchen for us was a great value breakfast. It’s all you can eat and we ate enough to keep us going until evening dinner with a very small snack in the afternoon. I’m certain we saved... More
1
Vote
Room Tips
"Ask for a room with park views. Maybe request a non-connecting room too if you want it quieter."
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"All are good, Pool View in summer would be entertaining"
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"Book the Club Level ,amazing service Garden view if you prefer quiet, Pool view is also awesome."
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"Pool view is great, but be prepared to heard loud music all day. Not great if you want to get the kids down..."
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