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Hard Rock Hotel at Universal Orlando

Travellers' Choice award winner
#44 of 335 Hotels in Orlando
GreenLeadersBronze level
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Hard Rock Hotel at Universal Orlando
Hard Rock Hotel at Universal Orlando
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8,291 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel at Universal Orlando
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Showing 7,464: English reviews
Coopersburg,PA
Reviewed 10 December 2015

Best stay ever! Everyone we met went above and beyond in making our trip 120% amazing. Staff and hotel went out of their way to make us comfortable. Will definitely be back and stay a bit longer. This was value for money!

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank traveltrek57
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit an awesome review of your recent stay at the Hard Rock Hotel at Universal Orlando. Our proximity to the Universal Orlando theme parks places you right in the heart of the action. Be sure to check out our zero-depth pool, and nightly dive-in movie for a great way to unwind after a...

Blackpool, United Kingdom
Reviewed 10 December 2015

Stayed here for my husbands 50th birthday, hotel is spotless, staff are all friendly, out room was very big and the bed was very big & comfy, get 2 nights sleep. We came back from the park to find a birthday cake, nice surprise & tasty.

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank karen h
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thanks for taking the time to submit a stellar, five-star review. We’re stoked we were able to be a part of your birthday celebrations! Our recently renovated rooms complete with an all new lineup of rock 'n' roll inspired in room amenities, including our signature Sleep Like a Rock bedding, provide ultimate comfort. The Kitchen restaurant is the perfect option...

Orlando
Reviewed 10 December 2015

Stayed on 7th Floor, great room that was really comfortable and clean. Staff were really helpful and informative nothing was too much trouble for them. Always had information about what was on at the theme parks and printed off any information I required. Really easy to access the theme parks from the Hard Rock hotel either a short walk or...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank Elizabeth H
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Wow, thanks for the great review! Our Rock Royalty team enjoys creating authentic experiences that rock, and we are delighted you were able to experience this first-hand. Our close proximity to the parks places you right in the heart of the action at the Universal Orlando theme parks. We hope to welcome you back the next time your travels bring...

Wilburton, Oklahoma
Reviewed 10 December 2015

Great people, atmosphere, food and beverages. Made our vacation perfect and relaxing. Can not recommend this place enough. Best staff we have experienced while traveling and that includes resorts out of the country.

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank 392lesliem
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thanks for the rockin’ review! We’re delighted you were able to experience the world-class service we pride ourselves in providing. Be sure to check out The Kitchen restaurant to fuel up before an action-packed day at the Universal Orlando theme parks. We hope to see you again soon. Rock on!

New York City, New York
Reviewed 10 December 2015

Staying at the Hard Rock is an oasis retreat after a long day at the parks. Upgrade to Club level if you can. Really felt like Rock royalty. Downstairs Restaurant too crowded but the Lounge was always fun.

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Helpful?
Thank ljm108
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Welcome to Rock Royalty! Our recently renovated rooms complete with an all new lineup of rock 'n' roll inspired in room amenities, including our signature Sleep Like a Rock bedding, provide ultimate comfort. Be sure to check out our nightly dive-in movie for the perfect way to unwind after a busy day at the Universal Orlando theme parks. We look...

Orlando
Reviewed 8 December 2015

Friendly staff, helpful. Rooms clean, average size. A little expensive, but the throw-in "express passes" at Universal was worth it. Nice amenities, beds comfortable, clean, and nicely furnished and designed for "rock" experience.

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank edwardk290
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thanks for the rockin’ review! Our recently renovated rooms complete with an all new lineup of rock 'n' roll inspired in room amenities, including our signature Sleep Like a Rock bedding, provide ultimate comfort for a great sleep. Be sure to check out The Kitchen restaurant to fuel up before a busy day at the Universal Orlando theme parks. We...

Goulburn, Australia
Reviewed 8 December 2015

The Hard Rock Hotel is definitely impressive on first sight. It is a huge, grand, very modern hotel. The perks of being able to literally walk 5 minutes along a river, through beautiful gardens to the parks far outweighs any issues we had with the hotel but unfortunately they were there. We loved early entry to the universal parks, and...

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Helpful?
Thank Stephanie K
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit feedback from your recent vacation at the Hard Rock Hotel at Universal Orlando. I’m disheartened the rock star experience we pride ourselves in providing was not what was received throughout your stay. We are delighted that you were able to take full advantage of our close proximity to the Universal Orlando theme...

Reviewed 8 December 2015 via mobile

The rooms are clean but layout is awkward. The bath room is small and the TV is to the side of the bed and s far distance from the sofa both not a comfortable way to watch tv. The light light in the room is dim . Staff is friendly and helpful. We stayed on the 7th floor with continental...

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Helpful?
1Thank mollieh350
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit feedback from your recent vacation at the Hard Rock Hotel at Universal Orlando. I will be reviewing all of your comments with our management team as we are always looking for new and innovative ways to create a wonderful experience for our guests, both in our Rock Royalty lounge and throughout the...

Reviewed 8 December 2015

This review is for people with animals. If you don't' have an animal then this place deserves 5 stars. Nice rooms, nice staff but far short of being dog friendly. It's ok to bring your animal as long as it stays in your room. The Kitchen restaurant was not easy to work with and made each visit a challenge. We...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank Mark D
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Mark, Thank you for taking the time to submit feedback from your recent vacation at the Hard Rock Hotel at Universal Orlando. I will be reviewing all of your comments with our management team as we are always looking for new and innovative ways to create a wonderful experience for our guests, including our furry friends. We hope to...

Shawnee, United States
Reviewed 8 December 2015

Location of hotel, getting unlimited fast passes to Universal Studios and overall great hotel experience with great restaurants, pool, etc - make this a no brainer. Have a wide variety of rooms to meet all parties. Makes going to Universal a no doubt great time. Only place I will stay when going to Universal Studios

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank Scott C
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Scott, Thank you for the rockin’ review of your recent visit to the Hard Rock Hotel at Universal Orlando. From the close proximity to the Universal Orlando theme parks to our dive-in movies and live entertainment poolside, there is something for every Rockstar to enjoy. We look forward to welcome you back the next time your travels bring you...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: $353 - $783 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Travelocity, Hotels.com, Priceline, HotelsClick, Cheap Tickets, TripOnline SA, HotelQuickly and Evoline ltd so you can book your Hard Rock Hotel at Universal Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#33 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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