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Hard Rock Hotel at Universal Orlando

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#43 of 333 Hotels in Orlando
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Hard Rock Hotel at Universal Orlando
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7,783 Reviews from our TripAdvisor Community

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Showing 7,028: English reviews
Orlando
Reviewed 17 August 2015

excellent excellent excellent in every way will be stopping here again from the staff to the room and down at the pool i have no complaints at all, all the family loved it. Not cheap but you get what you pay for the Hard Rock Hotel ROCKS

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Helpful?
1Thank stephenhA1290LJ
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your awesome review of your recent stay at the Hard Rock Hotel at Universal Orlando. Our team members take pride in creating authentic experiences that rock, and I’m delighted to hear that was the case during your stay. We look forward to having you stay with us again. Rock On!

Reviewed 16 August 2015

We stayed here on a Thursday night with 6 people total (2 rooms) primarily to get the early park hours and the Express Pass to the rides at Universal. Cost a bundle but well worth it for the stress it relieved from parking and walking and waiting in line. They were very accommodating to us. . . checked us in...

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Helpful?
2Thank howniceinhouston22
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your rockin’ five-star review of your recent stay at the Hard Rock Hotel at Universal Orlando. I’m happy to hear our team assisted in creating a flawless stay and provided fun for your Rockstar family. Our recently renovated rooms feature an all new lineup of rock ‘n’ roll inspired amenities, which is sure to get you stage...

Sarasota, Florida
Reviewed 16 August 2015 via mobile

This is the coolest hotel if you love music. There is memorabilia throughout the whole hotel. You can even order a guitar,Amp., picks and headphones sent to your room free of charge. Even if you are not a music lover the rooms are first class, the staff are helpful and friendly. They have a huge pool, the location couldn't be...

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Helpful?
1Thank Karen B
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the awesome five-star review of your stay. Our guests receive the complimentary Universal Unlimited Express Pass and Early Park Admission, sure to provide fun for Rockstars of all ages. Following a busy day at the parks, the zero-depth pool and Beach Club Bar and Grill, featuring daily live entertainment, is the ideal option. We hope to have...

Hartlepool
Reviewed 16 August 2015 via mobile

Stayed here for one night of our Florida trip on the basis that you got fast passes for universal for 2 days for a one night stay, the hotel is amazing, the staff are really helpful and the beds are amazingly comfortable, it was the best night and few days of our stay thank you

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Helpful?
2Thank Hartlepoollass1982
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the rockin’ review of your recent stay at the Hard Rock Hotel at Universal Orlando. Our Rockstar team goes above and beyond to bring the spirit of rock 'n' roll alive in each and every guest interaction and I am glad to hear you felt just that during your time with us. We hope to see you...

Great Notley, United Kingdom
Reviewed 16 August 2015

Just returned from 11 nights at the Hard Rock. It is a great location for Universal, Islands of Adventure and Wet n Wild. The express passes for Universal and Islands of Adventure are certainly worth having. The benefit of Priority Seating at Some City Walk restaurants less so.........it was still a first come first served basis. The room itself was...

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Helpful?
4Thank Slinx2312
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the stellar review of your recent stay at the Hard Rock Hotel at Universal Orlando. Staying with us leaves you only footsteps away from your favorite Hollywood themed attractions, and combined with the complementary Universal’s Unlimited Express Passes and Early Park Admission allows you to save precious vacation time. Our recently renovated rooms feature an all new...

Orlando
Reviewed 16 August 2015

Overall an excellent visit to this wonderful hotel - some minor niggles re room signage which made it difficult for us to find our rooms at the end of a tiring day plus our room keys didn't work but didn't spoilt experience

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Thank 920suel
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to provide feedback from your recent stay at the Hard Rock Hotel at Universal Orlando. I’m sorry to hear you experienced trouble regarding hotel signage and room keys, but delighted you had a Rockstar experience. We hope to see you again for another rockin’ vacation. Rock On!

Reviewed 16 August 2015 via mobile

Our favorite hotel in Florida. 5 minute walk to the Parks and Citywalk, early park entry and Express Pass. Great pool and pool bar. Another amazing week at Universal's Best Resort. Going back again next July for the opening of Kong.

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Thank Charles W
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Charles W, Thank you for continuing to choose the Hard Rock Hotel at Universal Orlando as your vacation destination! Due to the close proximity to Universal Studios and Islands of Adventure, our guests receive complimentary Universal Unlimited Express Passes and Early Park Admission, and I’m happy to hear that was a highlight of your stay. The live entertainment at...

London, United Kingdom
Reviewed 15 August 2015

Brilliant hotel, channels the Hard Rock vibe. Some might find it cheesy but if you are in the mood it is great for families. We had a blast. Stayed for a week to visit Universal studios. The early entry to the parks and the express passes plus a 5 minute walk to the parks made this a winner. Food and...

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Helpful?
1Thank LondonMummmy
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We are so happy your family enjoyed your time with us at the Hard Rock Hotel at Universal Orlando! The hotel’s close proximity, paired with the complimentary Universal Unlimited Express Pass and Early Park Admission, is a winning combination and sure to provide fun for Rockstars of all ages. We hope to see you again soon for another rockin’ vacation....

Bangor, United Kingdom
Reviewed 15 August 2015 via mobile

What a fabulous base for exploring universal. Also brilliant perk of unlimited express passes and extra hours in parks! Regarding the room... We had a kids suite. It's a bit tired, a bit of brightening up wouldn't go amiss. Regarding service housekeeping etc... All excellent,we stayed 4 nights and used 3 days in parks, probably should have stayed 3 nights,...

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Helpful?
1Thank BangorNI
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit such a rockin’ review of your recent stay at the Hard Rock Hotel at Universal Orlando. Due to the close proximity to Universal Studios and Islands of Adventure, our guests receive complimentary Universal Unlimited Express Passes and Early Park Admission to the Wizarding World of Harry Potter, and I’m happy to hear...

Reading, United States
Reviewed 15 August 2015

Excellent service, excellent rooms, great pool and fantastic onsite dining. Staff is always great. And not to mention early entry into the parks and the UNLIMITED express pass.. We stay here every year for the past 15 years.

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Helpful?
Thank Joseph A
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Joseph A, We are thrilled you had such a great time at the Hard Rock Hotel at Universal Orlando and enjoyed all the amenities we have to offer, including the Universal Unlimited Express Passes and Early Park Admission. Thank you for taking the time to write a review and we look forward to having you stay with us again...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: $319 - $737 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
263 questions
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Questions? Get answers from Hard Rock Hotel at Universal Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose club level”
 of 5 bubbles snowwhite999, 6 Dec 2016 | Read review
“we had pool view room and was able to see universal light up at night from our room”
 of 5 bubbles tania1x1, 5 Dec 2016 | Read review
“I never heard anyone complain about noise in their room. I don't think you need to worry about which room you get.”
 of 5 bubbles karensZ4936UG, 5 Dec 2016 | Read review
“Club room was good for those with kids - especially teens to snack and grab drinks throughout the day.”
 of 5 bubbles 824saraho, 27 Nov 2016 | Read review
“Try and get breakfast included.”
 of 5 bubbles markfA2436KW, 26 Nov 2016 | Read review
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