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Holiday Inn Express Hotel & Suites Universal Studios Orlando

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Traveller (210)
Room & Suite (74)
Dining (13)
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Overview
  • Excellent32%
  • Very good46%
  • Average15%
  • Poor4%
  • Terrible3%
Travellers talk about
“universal studios”(150 reviews)
“major blvd”(10 reviews)
“pancake machine”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Free Shuttle or Taxi Services
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Universal Studios Orlando
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Special Offer: Book Direct and Save
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (952)
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321 - 325 of 670 reviews
Reviewed March 7, 2014 via mobile

We stayed here because we booked a hotel nearby and it was absolutely disgusting. When we called Holiday Inn, they were more than accommodating and felt bad for our troubles at the previous hotel. The room was beautiful and upgraded! Very happy with our stay,...More

1  Thank Sunshinexnik
Response from jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios OrlandoResponded March 17, 2014

We are happy you found our hotel! Thank you for the great review. We hope you received your lost item by now, and we look forward to seeing you again.

Reviewed March 5, 2014

We booked this hotel via a discount site and got a really great rate. We were attracted to this hotel because of proximity to park (walking distance to avoid parking fees) and free breakfast. Staff were helpful, professional and friendly. Breakfast was a full, hot...More

2  Thank 3zigs
Response from jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios OrlandoResponded March 17, 2014

Thank you for the detailed review. We appreciate that you chose our hotel to host your Universal stay in Orlando. We apologize that you were not comfortable in the standard room. Please note that we do have some suites that are larger and equipped with...More

Reviewed March 1, 2014 via mobile

The staff was very friendly and welcoming! Our stay was just for two nights. When booking it says nearest to universal it's not that close, especially after walking all day the last thing you want to do is walk back to hotel. The shuttles end...More

Thank stephanie303
Response from jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios OrlandoResponded March 17, 2014

Thank you for staying with us and sharing your comments. We apologize for the confusion at check in. We are pleased you enjoyed breakfast and we hope to see you again.

Reviewed February 26, 2014

I was in Orlando for a few days and decided to book a "partner hotel" through Universal Studios so that I could get early entrance to Harry Potter World. I chose the HI Express because I typically stay at them and love their accommodations. This...More

2  Thank Jen78703
Response from jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios OrlandoResponded February 27, 2014

Hello Jen, Thank for your the review and the good you enjoyed, and the not so good. We apologize that this hotel did not meet your expectations, and we hope you did enjoy your time at the Universal parks. As a security feature most hotels...More

Reviewed February 17, 2014

It takes me a lot to complain about a stay in Orlando let alone a Holiday Inn. We used this Holiday Inn for easy access to Universal and Islands of Adventure. We started off by checking in and getting a room key. We used the...More

3  Thank Gary K
Response from jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios OrlandoResponded February 18, 2014

We sincerely apologize for the issues you experienced during your stay with us, as this is not the service we strive to deliver. Our desk agent does remember your family, however it seems we missed a communication step in regards to the insect issued you...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Free Parking
Breakfast included
Concierge
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$108 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#98 Business Hotel in Orlando
#152 Family Hotel in Orlando
Room types
Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
US$108 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#98 Business Hotel in Orlando
#152 Family Hotel in Orlando
Room types
Family Rooms, Suites, Non-Smoking Rooms
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Traveller (210)
Room & Suite (74)
Dining (13)
Pool & Beach (3)
Questions & Answers
Ask a question
TraTonTee
January 12, 2018|
AnswerShow all 3 answers
Response from jmmiller123456 | Property representative |
Hello, it depends on the package you purchase from Universal if early admission is included or not.
0
Votes
pinkjanie444
October 8, 2017|
AnswerShow all 2 answers
Response from jmmiller123456 | Property representative |
Good Morning, We normally have enough parking available in our hotel parking lot. If by chance the lot is full please check with the front desk and they can direct you to optional parking. Have a good day.
1
Vote
Rita G
August 21, 2017|
AnswerShow all 2 answers
Response from jmmiller123456 | Property representative |
Good Morning, We are not familiar with Bark Avenue however if you look it up on line it does state closed.
0
Votes
Room Tips
"You don't care what room you have. You want to be close to Universal Studios and you are."
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"Request that your room NOT be on the 3rd floor."
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"Ask for a double room to ensure getting both the fridge and microwave in your room"
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"Ask for suites, standard rooms are shoe boxes."
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