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Hilton Orlando Bonnet Creek

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#21 of 333 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
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Hilton Orlando Bonnet Creek
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5,353 Reviews from our TripAdvisor Community

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Showing 4,983: English reviews
Frankfort, Illinois
Reviewed yesterday NEW

We had an Amazing trip, the pool and lazy river were warm and awesome, the beds were super comfortable, the staff was very friendly. I even went down the water slide a few times!! I think valet was a little pricey though.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank BeckyC3399
Reviewed yesterday NEW

The accommodations are outstanding, the hotel grounds are impeccably clean and the restaurant is excellent. The parking is very convenient if you park yourself otherwise the valet parking is even more convenient. There are numerous accommodations from entertainment to shopping to business services. Transportation to and from the Disney Parks are all inclusive with convenient onsite luxury buses. The room...

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Helpful?
Thank C.T. P
Mason, Ohio
Reviewed yesterday NEW

We went to the Hilton Bonnet Creek the week before Christmas for a Disney Family vacation. They are a Disney Partner and had convenient shuttle buses to the Disney Parks. The buses ran throughout the day so we were able to be at the parks before they opened and stay until they closed. They have good proximity to Universal Studios...

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Helpful?
1Thank Christina S
Rota, Spain
Reviewed 2 days ago NEW

Easy, quick, friendly, and clean. Absolutely no problems. The rooms are spacious and usable. It's quality and proximity to Disney. The pool is my absolute favorite thing about this hotel. I could spend my entire vacation by the pool. They do movies by the pool in the summer too. Room service is always fantastic. This is our #1 hotel when...

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Helpful?
Thank Kali D
Reviewed 2 days ago NEWvia mobile

I have been to HOBC every year for the past several years and it's catch and go with the front desk staff. In other words, it depends on the individual you get. I'd say most have very good customer service skills and others are just getting through their shifts. However, I keep returning because of the location, excellent shuttle service...

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Helpful?
1Thank BRINCKLEY
Deana H, Guest Relations Manager at Hilton Orlando Bonnet Creek, responded to this review

Dear BRINCKLEY, Thank you for sharing your feedback in regards to your stay with us. I apologize for the service challenges experienced, as this certainly is not indicative of our Hotel service. Our goal is to provide great service and help create memorable experiences, and it looks as though we fell short in these areas during your stay. Please feel...

Tampa, Florida, United States
Reviewed 2 days ago NEW

We have slayed here many times. The digital key has never worked. No big deal. Our room was upgraded without asking, very nice. The lobby bar is well staffed and a good time. Special shout out to Lindsey and Liz. Somewhere the food and food service quality has dropped. The pool restaurant , Beech, service is poor for a quality...

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Helpful?
1Thank David M
Deana H, Guest Relations Manager at Hilton Orlando Bonnet Creek, responded to this review

Dear David M, Thank you for sharing your feedback in regards to your stay with us. I apologize for the service challenges experienced, as this certainly is not indicative of our Hotel service. Our goal is to provide great service and help create memorable experiences, and it looks as though we fell short in these areas during your stay. Please...

Reviewed 3 days ago NEW

The Bonnet Creek Hilton (and, for that matter, the attached Waldorf) is always a joy to stay at when I'm in Orlando for work or play and this time was no exception. Easy, quick, friendly, and clean. Absolutely no problems. The rooms are spacious and usable. It's quality and proximity to Disney (and the Mariott that hosted the conference I...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Patrick D
Deana H, Guest Relations Manager at Hilton Orlando Bonnet Creek, responded to this review

Dear Patrick D. Thank you so much for your 5 star review! I am so pleased to hear that our property is always a joy to stay at when you are in Orlando! I hope everything went well during your conference and we hope to welcome you back with your friends and family so you can enjoy more of the...

Reviewed 4 days ago NEWvia mobile

On behalf of my family and I, I want to say a huuuge thanks to KRISTIN AT HARVEST. This lady went above and beyond for me evertime. I also watched her sserving others and she was just astounding. Keep going girl.

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Helpful?
1Thank Maur Neva D
Deana H, Guest Relations Manager at Hilton Orlando Bonnet Creek, responded to this review

Dear Maur Neva D, Thank you for your five star review! I am so pleased to see that you had such an enjoyable stay and experienced our hotel amenities and services. It is our goal with each guest to provide a memorable experience and the desire to return to property. We look very forward to welcoming you back for your...

Fort Lauderdale, Florida
Reviewed 4 days ago NEWvia mobile

We were very impressed at the service in all areas of the hotel. From the restaurant to the bar to valet, housekeeping, everyone. Staff is very well-trained trained kudos to the general manager for doing an excellent job. Property is also very nice rooms are lovely very comfortable

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Helpful?
Thank Lalatravel1959
Deana H, Guest Relations Manager at Hilton Orlando Bonnet Creek, responded to this review

Dear Lalatravel1959, Thank you for your five star review! I am so pleased to see that you had such an enjoyable stay and experienced our hotel amenities and services. It is our goal with each guest to provide a memorable experience and the desire to return to property. We look very forward to welcoming you back for your next stay...

NYC
Reviewed 5 days ago NEW

Very negative service experience which is really a shame given the beauty of the property and great location. I don't review every single time I stay here but after dealing with Front Office management (Dina?) it is clear to me now that they really just don't care much for loyal customers or Hilton Diamond members but rather the transients and...

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Helpful?
3Thank Red_Dolphin-Media
Glenwinsor, General Manager at Hilton Orlando Bonnet Creek, responded to this review

Dear Red_Dolphin-Media, Thank you for your valued feedback. Our goal is to exceed your expectations by delivering outstanding service. I am disappointed we were not able to achieve this goal and would appreciate the opportunity to speak with you further. Should you have the time, please contact me at 407-597-3600 so that we can help restore your confidence in returning...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hilton Orlando Bonnet Creek is an oasis of fun and relaxation in the middle of Orlando's theme park magic. The resort is nestled in the serene 482-acre Bonnet Creek nature preserve, surrounded by Walt Disney World(R) Resort. The resort offers 1,001 spacious and elegantly appointed guest rooms and suites and an array of family activities and amenities certain to make your visit to Orlando a treasured memory including a 3-acre lazy river pool with water slide, ranked #1 Fantastic Hotel Pool by TripAdvisor. Relax amid lush tropical landscaping and crystal clear water sparking in the Florida sun. Or enjoy a roster of daily poolside activities designed for all members of the family! The resort offers championship golf, a relaxing spa, and twelve restaurants and lounges including the acclaimed La Luce. ... more   less 

Additional Information about Hilton Orlando Bonnet Creek

Address: 14100 Bonnet Creek Resort Lane, Orlando, FL 32821-4023
Region: United States > Florida > Central Florida > Orlando
Price Range: $241 - $476 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Orlando Bonnet Creek 4*
Number of rooms: 1001
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz and Jetsetter so you can book your Hilton Orlando Bonnet Creek reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Orlando Bonnet Creek Hotel Orlando
Hilton Orlando Bonnet Creek Florida
Hotel Style:
#4 Luxury Hotel in Orlando
#5 Spa Hotel in Orlando
#10 Green Hotel in Orlando
#12 Business Hotel in Orlando
#15 Family Hotel in Orlando
#25 Romantic Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Orlando Bonnet Creek staff and other travellers.
164 questions
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Questions? Get answers from Hilton Orlando Bonnet Creek staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Let them know if you need adjoining rooms, or if you have mobility issues some rooms are quite a distance from the elevators”
 of 5 bubbles christinas649, 18 Jan 2017 | Read review
“Pool view or Disney view”
 of 5 bubbles kalid2017, 17 Jan 2017 | Read review
“Check in at front desk (not digitally) and be VERY CLEAR about what you are expecting in your room (don't expect a bathtub in a King room).”
 of 5 bubbles Red_Dolphin-Media, 14 Jan 2017 | Read review
“get a room facing the pool”
 of 5 bubbles jimpaxton13, 14 Jan 2017 | Read review
“best views”
 of 5 bubbles 425mackenzier, 11 Jan 2017 | Read review
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