Waldorf Astoria Orlando - An Official Walt Disney World Hotel
Waldorf Astoria Orlando - An Official Walt Disney World Hotel
14200 Bonnet Creek Resort Lane, Orlando, FL 32821
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Avg. C$842 /night, 1/21 - 1/22
C$1,389
per night
C$1,011
per night
C$633
per night
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About
#106 of 377 hotels in Orlando
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Daily Resort Charge includes: Guest internet access; two bottled waters daily; Disney shuttle; access to fitness center & golf practice facility; golf club rental after 2pm; pool tubes; 15% off spa retail; kids 12 and under dinner included at La Luce w/ adult entrée purchase. Waldorf Astoria Orlando is an elegant oasis of contemporary luxury nestled in a peaceful 482-acre nature preserve and conveniently surrounded by Walt Disney World® Theme Parks. This luxurious hotel offers guests an ambiance of stylish sophistication replete with celebrated amenities and impeccable personalized service. An artful blend of comfort and modern elegance Waldorf Astoria Orlando has redefined the vacation experience. The resort offers a plethora of recreational activities perfect for enjoying and relaxation.
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Property amenities
Electric vehicle charging station
Wifi
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Game room
Golf course
Babysitting
Valet parking
Paid private parking on-site
Paid wifi
Fitness / spa changing rooms
Sauna
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Poolside bar
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Private balcony
Refrigerator
Flatscreen TV
Room service
Safe
Iron
Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Luxury
Classic
Languages Spoken
English, Spanish
Location
14200 Bonnet Creek Resort Lane, Orlando, FL 32821
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 57 out of 100
57
Orlando Intl Airport
23.4 km•
See all flights
Orlando Sanford International Airport
56.2 km•
See all flights
Rental Cars
19 Restaurants
within 1 kilometer
1 Attraction
within 1 kilometer
Reviews
4.5
6,123 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Waldorf Astoria Orlando earns praise for its upscale, modern atmosphere and luxurious amenities such as its pool, spa, and gym. Guests appreciate the hotel's cleanliness and the spacious, comfortable rooms equipped with modern touches. Its location is also a highlight, being conveniently close to popular attractions.
However, opinions vary regarding value, with some travelers feeling the cost is not reflective of the service received, which ranges from attentive to slow and inconsistent. Despite the mixed reviews on service and value, the elegant ambiance and prime location make it a noteworthy choice for many visitors.
Location
Convenient
Atmosphere
Elegant
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Pampering
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Detailed Reviews
Hotel's Favourite
We had a wonderful family trip at The Waldorf Astoria Orlando thanks to Hunter at the front desk. He made our stay so incredible. He was kind and extremely helpful upon check in and throughout our stay. We can’t wait to return! Thank you Hunter.
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Waldorf Astoria Orlando - An Official Walt Disney World Hotel
Responded Aug 18, 2024
Dear Aileen, Our friendly staff works hard to ensure all our guests feel welcome, and Hunter will be proud you mentioned his exceptional service. Please come stay at Waldorf Astoria Orlando again soon! Best regards, Waldorf Astoria Guest Services Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family (wife and 2 young girls) had a great trip to the Waldorf Astoria Orlando this week! We took a family vacation down to Disney and had a few birthday celebrations as well. I had also spoken with management, and I greatly appreciated their response to help me make this a special trip for everyone!
We've stayed at the adjoining property (Hilton Bonnet Creek) numerous times, and my wife really appreciated the upgrade over to the Waldorf. It definitely has a more "luxury resort" feel to it. Less families present which would be what you'd likely expect at the Waldorf with business functions going on there, but it was a welcome upgrade. The pool amenities were not crowded at all, and we found it very relaxing to be down by the pool which had a lap pool, hot tub, and zero entry side which was great for the kids and adults various needs.
I'm also a big breakfast fan at the Hilton properties I stay at, so I was pleased to see the great breakfast offering they had. Diamond members can upgrade to the full breakfast buffet for $15 / person which has everything you could want. The continental breakfast also had some great offerings.
The other really nice thing about this property if you're visiting Disney is the fact they have a dedicated, nice shuttle (really a chartered bus) that only stops at Hilton Bonnet Creek and Waldorf. It was never packed and we could even load our large stroller underneath without having to unfold - huge plus from the inconvenience of driving to the parks and then loading on a tram.
The exercise room is significantly nicer than almost any other hotel gym I've visited. They even had 2 Pelotons! If you'd rather run outside, there's a nice trail that runs alongside the golf course and neighboring Hilton property which was enjoyable.
Elevators were prompt, staff was nice and courteous, buses ran on schedule, property was clean. I really don't have any complaints. In fairness, we never tried any of the restaurants onsite (outside of Oscar's for breakfast), so I can't speak to the dining experiences. Might be nice to have a quick and easy spot to grab a sandwich/salad or something when in a hurry, but overall the stay was excellent!
We hope to return back again sometime in the future!
RS
We've stayed at the adjoining property (Hilton Bonnet Creek) numerous times, and my wife really appreciated the upgrade over to the Waldorf. It definitely has a more "luxury resort" feel to it. Less families present which would be what you'd likely expect at the Waldorf with business functions going on there, but it was a welcome upgrade. The pool amenities were not crowded at all, and we found it very relaxing to be down by the pool which had a lap pool, hot tub, and zero entry side which was great for the kids and adults various needs.
I'm also a big breakfast fan at the Hilton properties I stay at, so I was pleased to see the great breakfast offering they had. Diamond members can upgrade to the full breakfast buffet for $15 / person which has everything you could want. The continental breakfast also had some great offerings.
The other really nice thing about this property if you're visiting Disney is the fact they have a dedicated, nice shuttle (really a chartered bus) that only stops at Hilton Bonnet Creek and Waldorf. It was never packed and we could even load our large stroller underneath without having to unfold - huge plus from the inconvenience of driving to the parks and then loading on a tram.
The exercise room is significantly nicer than almost any other hotel gym I've visited. They even had 2 Pelotons! If you'd rather run outside, there's a nice trail that runs alongside the golf course and neighboring Hilton property which was enjoyable.
Elevators were prompt, staff was nice and courteous, buses ran on schedule, property was clean. I really don't have any complaints. In fairness, we never tried any of the restaurants onsite (outside of Oscar's for breakfast), so I can't speak to the dining experiences. Might be nice to have a quick and easy spot to grab a sandwich/salad or something when in a hurry, but overall the stay was excellent!
We hope to return back again sometime in the future!
RS
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Date of stay: March 2020
Service
Room Tip:Â Disney view rooms allowed access to 3 different disney firework shows!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Davier-A-C, Front Office Manager at Waldorf Astoria Orlando - An Official Walt Disney World Hotel
Responded Mar 14, 2020
Dear Rshocka, Thank you for the amazing five star review. We are very happy to hear that you and your family had such an amazing stay here with us and that we are able to assist in making your stay a special and memorable one. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
I was travelling alone for one night stay at this property but was impressed at how quiet and peaceful it was. Perhaps it's covid and the fact that there just weren't a lot of people staying but I enjoyed the quietness of it all. As a diamond member, I was upgraded to a room on the 11th floor with a pool and Disney park view. Very nice room. Everything seemed cleaned but I did have some minor issues with several light bulbs not working (I tested them on various lamps to be sure).
I liked the fact that there were 4 complimentary bottles of water in the room as 2 (which is the standard in so many hotels) simply isn't enough. Also as a Diamond member, you can elect to do a continental breakfast or a to-go breakfast which I opted to select. That included a rather large breakfast sandwich, a good sized cup of fruit and a beverage.
Valet parking at $40 per night is the only option here which I thought was reasonable.
Finally, while I didn't get to spend much time, I thought the pool was very nice and not overrun with people, again it could have just been the time of the week that I went. Overall very happy and I hope to come back with my wife in the future.
I liked the fact that there were 4 complimentary bottles of water in the room as 2 (which is the standard in so many hotels) simply isn't enough. Also as a Diamond member, you can elect to do a continental breakfast or a to-go breakfast which I opted to select. That included a rather large breakfast sandwich, a good sized cup of fruit and a beverage.
Valet parking at $40 per night is the only option here which I thought was reasonable.
Finally, while I didn't get to spend much time, I thought the pool was very nice and not overrun with people, again it could have just been the time of the week that I went. Overall very happy and I hope to come back with my wife in the future.
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Date of stay: April 2021
Value
Location
Service
Room Tip:Â Be aware that the pool/Disney view may include a large view of the roof of some of the adjacent...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amy Fox, Guest Services / Front Office at Waldorf Astoria Orlando - An Official Walt Disney World Hotel
Responded May 18, 2021
Dear BigFilipino, Thank you so much for taking the time to leave a review on Tripadvisor. I am very happy to read that you have enjoyed your stay with us, even though it was only for one night. Hopefully you'll be able to come back soon and stay longer. I have informed our engineering team concerning the light bulbs that were not working in your room. I apologize for the inconvenience. Have a wonderful day! Amy Fox Night Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Like other recent reviewers below, we also booked through American Express and this was also our first pandemic trip. It was also a last minute trip and we booked a suite with a balcony only a week before our trip. We felt comfortable with the Covid precautions taken by the hotel and appreciated the great lengths the staff took to make us comfortable during our 4-night stay.
Our kids enjoyed the pool and also enjoyed an afternoon at the waterpark at the adjacent Hilton, open to Resort guests. The Waldorf pool was not too crowded and the lounge seats were arranged with social distancing in mind. We wanted to book a cabana but were told that the few that they had were booked months in advance for spring break week. A tip is to reserve your lounge seats as soon as the pool opens if you are planning to use the pool on a particular day as they all seemed to be reserved by 10AM.
The food was well prepared and tasty, especially the in room dining options and the dinner we enjoyed at Bull & Bear (see separate review). The kids loved the NY style pizza ordered to our room as well as the freshly baked pastries we ordered for them every morning of our stay. The Grab N Go service at Peacock Alley near the Lobby was very convenient and had good options.
I booked the Himalayan Salt Therapy Room through the Spa for 30 minutes. The room itself featured a pebbled floor, pretty wall coverings and ambient lighting. While we sat in the two plush leather chairs, tiny particles of salt dispersed into the air, which I believe is similar to what you would find in a natural salt cave. It was a unique and relaxing experience, and I would highly recommend it.
Overall, we had a wonderful stay and could not ask for a better trip during these unprecedented times.
Our kids enjoyed the pool and also enjoyed an afternoon at the waterpark at the adjacent Hilton, open to Resort guests. The Waldorf pool was not too crowded and the lounge seats were arranged with social distancing in mind. We wanted to book a cabana but were told that the few that they had were booked months in advance for spring break week. A tip is to reserve your lounge seats as soon as the pool opens if you are planning to use the pool on a particular day as they all seemed to be reserved by 10AM.
The food was well prepared and tasty, especially the in room dining options and the dinner we enjoyed at Bull & Bear (see separate review). The kids loved the NY style pizza ordered to our room as well as the freshly baked pastries we ordered for them every morning of our stay. The Grab N Go service at Peacock Alley near the Lobby was very convenient and had good options.
I booked the Himalayan Salt Therapy Room through the Spa for 30 minutes. The room itself featured a pebbled floor, pretty wall coverings and ambient lighting. While we sat in the two plush leather chairs, tiny particles of salt dispersed into the air, which I believe is similar to what you would find in a natural salt cave. It was a unique and relaxing experience, and I would highly recommend it.
Overall, we had a wonderful stay and could not ask for a better trip during these unprecedented times.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amy Fox, Guest Services / Front Office at Waldorf Astoria Orlando - An Official Walt Disney World Hotel
Responded Apr 20, 2021
Dear Dani6727, Thank you so much for booking with AMEX Fine Hotels & Resorts and for taking the time to leave such a wonderful review! I am very happy to read that you enjoyed your time here during your stay and as well felt safe while you were here. We can't wait to welcome you back again! Have a great day! Amy Fox Night Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for 2 weeks for a Disney holiday, our first time in a Waldorf Astoria. Lots of positives… the staff were lovely & very helpful, the rooms were very clean, lots of towels, wonderful view of the fireworks at night, the beds were extremely comfortable, and the restaurants we used were excellent.
However the rooms are in dire need of an upgrade, they are very dated and tired, some of the parasols at the pool were filthy and had holes in, the cost of the (very average) food and drinks at the pool bar were ridiculous, and you are charged a $45 plus tax resort fee each day to cover 2 bottles of water for your room, WiFi, golf fees, golf buggies, the gym, and 20% discount at the spa. Big thanks to Marisa at reception for helping us to have this cost reduced to a more reasonable level.
The pool staff deserve their own mention as they work so very hard… they remember your name and keep you supplied with iced water between drinks to keep you hydrated. And the sunbed towels are fabulous! They cover the entire sunbed and even hook over the back so it doesn’t slip down.
Our experience at the Bull & Bear restaurant was faultless. The food was exceptional, the service was outstanding, the staff were well informed and happy to answer any questions, and were attentive without being overbearing.
I used the spa one day which was a lovely experience. Again the staff were very helpful and I enjoyed my treatment.
We used the facilities at the Signia next door a couple of times, there was always something interesting going on in the conference section in between the hotels. We enjoyed the Asian and Italian restaurants. They also had a proper coffee shop where I had a very good iced latté however they closed it down whilst doing some renovation work.
Lots of building work going on to both the front and the back of the hotel, spoiled the view a bit but not too much noise
Overall we had a very enjoyable holiday but will not return to the Waldorf Astoria
However the rooms are in dire need of an upgrade, they are very dated and tired, some of the parasols at the pool were filthy and had holes in, the cost of the (very average) food and drinks at the pool bar were ridiculous, and you are charged a $45 plus tax resort fee each day to cover 2 bottles of water for your room, WiFi, golf fees, golf buggies, the gym, and 20% discount at the spa. Big thanks to Marisa at reception for helping us to have this cost reduced to a more reasonable level.
The pool staff deserve their own mention as they work so very hard… they remember your name and keep you supplied with iced water between drinks to keep you hydrated. And the sunbed towels are fabulous! They cover the entire sunbed and even hook over the back so it doesn’t slip down.
Our experience at the Bull & Bear restaurant was faultless. The food was exceptional, the service was outstanding, the staff were well informed and happy to answer any questions, and were attentive without being overbearing.
I used the spa one day which was a lovely experience. Again the staff were very helpful and I enjoyed my treatment.
We used the facilities at the Signia next door a couple of times, there was always something interesting going on in the conference section in between the hotels. We enjoyed the Asian and Italian restaurants. They also had a proper coffee shop where I had a very good iced latté however they closed it down whilst doing some renovation work.
Lots of building work going on to both the front and the back of the hotel, spoiled the view a bit but not too much noise
Overall we had a very enjoyable holiday but will not return to the Waldorf Astoria
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Signia by Hilton Orlando Bonnet Creek Management Team, Owner at Waldorf Astoria Orlando - An Official Walt Disney World Hotel
Responded Jun 13, 2022
Thank you for your feedback.. We are very sorry to hear your stay did not live up to our expectations. Your comments will be shared with our Senior Leadership team and reviewed to ensure guest satisfaction going forward. We hope to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was finally able to stay at this beautiful resort with my girlfriend who is a BIG fan of Disney. We arrived late and as soon as we pulled up we were greeted by two very friendly valet staff who assisted us with our bags. When we walked in we checked in with Sarah who explained all of the hotel amenities and assisted us with the locations of the restaurant and the disney shuttle pick up.
The room was elegant and so clean. When you enter you have extra towels, a bath robe, slippers, and free alcoholic/non-alcoholic drink vouchers to use at the bar.
The onsite restaurant, Oscar's, had very friendly staff and the food was amazing.
Cant wait to go back!
The room was elegant and so clean. When you enter you have extra towels, a bath robe, slippers, and free alcoholic/non-alcoholic drink vouchers to use at the bar.
The onsite restaurant, Oscar's, had very friendly staff and the food was amazing.
Cant wait to go back!
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Review collected in partnership with Waldorf Astoria
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Davier-A-C, Front Office Manager at Waldorf Astoria Orlando - An Official Walt Disney World Hotel
Responded Feb 4, 2020
Dear Camaro62, Thank you for the amazing review, we are glad to hear that you had such an amazing stay and were able to enjoy everything that our property has to offer. He hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I stayed for 5 nights during a family Disney World trip from March 8-13th. The rest of my family stayed on Disney property but we didn't want to be surrounded by Disney 24/7. We found the Waldorf to be a PERFECT getaway from the noise and commotion of the Disney properties and can't wait to return in the future. Our room was spotless and very well-appointed, service from the desk and bell staff was top notch, and both Oscars and Peacock Alley were fantastic in terms of both food and service. We utilized the Disney shuttle service on a few occasions without any issues, but used UBER/Lyft a lot too as we didn't always have time to wait for the next shuttle to or from. We had a top floor room with views of the parks so we were able to see the fireworks on a few nights that we returned to the hotel earlier. Location-wise, the Waldorf is in a great position between Hollywood Studios and EPCOT. No rides to the parks took more than 15 minutes.
We had a fantastic stay and really enjoyed everything put out by the property. I would recommend to a friend or colleague in a heartbeat.
We had a fantastic stay and really enjoyed everything put out by the property. I would recommend to a friend or colleague in a heartbeat.
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Date of stay: March 2020
Value
Location
Service
Room Tip:Â Higher floor rooms have the best views.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Davier-A-C, Front Office Manager at Waldorf Astoria Orlando - An Official Walt Disney World Hotel
Responded Mar 25, 2020
Dear TravelFriend200, Thank you for the amazing five star review! We are so happy to hear that you decided to stay here with us during your Disney vacations and that we were able to make your stay a memorable one. We look forward to having you stay with us in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here July 2019 after staying 6 nights at Universal we moved here for 6 nights to enjoy Disney.
My boyfriend and I have stayed at WA's around the world and whilst this isn't as luxurious as the WA Dubai it is certainly lovely for an Orlando hotel and has the classic WA vibe.
Perfect location for Disney. There is a shuttle but we only got it once and instead chose to Uber most days as this was easier. Hotel itself is lovely, we loved the pool and grounds and even the lobby is super pretty! Would 100% recommend and stay again for a Disney trip.
Only issue we had the whole trip was we decided to eat dinner in the adjoining Hilton hotel and when we ordered wine (we are 25 & 26) we were told our driving licenses were not acceptable IDs and the restaurant said we have to show passports. Now, to give them credit, a gold buggy was provided to drive my boyfriend back to our hotel to get them, but I found this all very odd. We had been in Florida for 10 days at this point and no one (including WA staff) had said our driving licenses weren't acceptable but the manager in La Luce (quite rudely) told us there is no way anyone would serve us in Orlando without our passports - which quite frankly is not true. We also asked if they could just ring WA reception as they had copies of our passports and could verify our age. Of course this is not the WA fault, but obviously the hotels are connected and one resort so thought I should mention.
Otherwise, absolutely love the WA Orlando and hopefully will be back!
My boyfriend and I have stayed at WA's around the world and whilst this isn't as luxurious as the WA Dubai it is certainly lovely for an Orlando hotel and has the classic WA vibe.
Perfect location for Disney. There is a shuttle but we only got it once and instead chose to Uber most days as this was easier. Hotel itself is lovely, we loved the pool and grounds and even the lobby is super pretty! Would 100% recommend and stay again for a Disney trip.
Only issue we had the whole trip was we decided to eat dinner in the adjoining Hilton hotel and when we ordered wine (we are 25 & 26) we were told our driving licenses were not acceptable IDs and the restaurant said we have to show passports. Now, to give them credit, a gold buggy was provided to drive my boyfriend back to our hotel to get them, but I found this all very odd. We had been in Florida for 10 days at this point and no one (including WA staff) had said our driving licenses weren't acceptable but the manager in La Luce (quite rudely) told us there is no way anyone would serve us in Orlando without our passports - which quite frankly is not true. We also asked if they could just ring WA reception as they had copies of our passports and could verify our age. Of course this is not the WA fault, but obviously the hotels are connected and one resort so thought I should mention.
Otherwise, absolutely love the WA Orlando and hopefully will be back!
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Date of stay: June 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Davier-A-C, Front Office Manager at Waldorf Astoria Orlando - An Official Walt Disney World Hotel
Responded Mar 11, 2020
Dear holasena, Thank you for the amazing five star review, we are happy to hear that you had an amazing stay with us. Thank you for the honest feed back, we will make sure to pass it on to the management team. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Me and my wife planned a family trip for us, our adult children and our 5 grandchildren. We wanted it to be a special time together yet we wanted ease of access to Disney yet the luxury of a 5 star resort. The Waldorf Astoria was amazing, amazing, amazing!! Upon arrival, we knew we were at a special hotel. We were greeted by multiple staff, our bags were quickly sweeped away, waters were given to us and the beautiful tall doors were opened to enter the world of this magnificent hotel. The front desk staff were seasoned, efficient and made us so excited to experience the hotel. Accomodations were magnificent with beautiful furniture, amazing beds and wonderful bathroom amenities fit for a king and queen. The housekeeping staff were wonderful and were sensitive to helping to organize the room when children were in them. The rooms were spotless each day. Room service is a must! The menu is wonderful and the staff make it so exciting because of their enthusiasm. We loved the breakfast room each day. All the stations were fresh and the staff was so kind. One of the staff members, Marie, made Mickey Mouse pancakes for my grandchildren each day and they were made with love and caring. All of the staff is wonderful but Reda, one of the servers should be requested. He is kind, caring and learns all of the likes of his guests down to how they like their coffee and that is how it is presented each day when sitting down for breakfast. The juices are fresh squeezed, the breads and croissants prepared each day and omelettes were made to order. It was a wonderful start to each day. The pools are large with jacuzzi present and a wonderful staff who cater to adults and to kids. They even have miniature golf near the pool to keep the kids and adults busy. I admired the amazing golf course and will go back to enjoy it but was busy with my grandchildren so could not play the course this time. Disney is so amazingly close. It was a $7 Uber ride to Hollywood studios and they have a beautiful bus that goes each hour to take to the parks and from the parks. The parks are so close yet it was nice to come back after spending the day at the parks to be pampered at this wonderful property. The spa offers wonderful treatments. At the end of the day, I could not wait to get into bed. The linens were wonderful and the mattresses were better than a hammer over my head to put me to sleep quickly. My wife and I agreed that it is so wonderful to be at a hotel that is so close to all of the attractions yet we definitely plan to come back to enjoy the hotel. It is a true resort. While everywhere we go, we understand how difficult it is for hotels to "staff up" after covid yet this hotel has the most amazing staff I have ever seen in a hotel. If anyone ever creates a category of 6 stars, this is the first hotel I would put in that category. Cant wait to return!!!!
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Date of stay: March 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexa Marcinko, Guest Services / Front Office at Waldorf Astoria Orlando - An Official Walt Disney World Hotel
Responded Apr 6, 2022
Thank you so much for your wonderful feedback of the property, we truly appreciate the kind words! we look forward to welcoming you back to property soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First off, I will say this is one of the most comfortable hotel beds I've ever slept in. I am a VERY light sleeper especially at hotels but I had no problems falling asleep in this bed, even after my non-Disney park days. Also, did not notice any noise from the AC/Heat and again, I am a VERY light sleeper.
I did not get a Disney view upgrade even though I was there for my birthday but I realize that upgrades are subject to availability. Still, our room had a slight Disney view. The room itself was great, little outdated in terms of decor (and a bit on the smallish side for a five star hotel) but I don' think it's in need of an immediate renovation by any means. I was able to use my Amazon firestick so that was nice.
Wifi seemed a bit slow but that may have been because we were at the end of the hallway. Two sinks would have been nice in the bathroom but in the standard rooms it doesn't appear that there's enough space for that.
We ordered room service for breakfast nearly every day and it was very quick (20-30 minutes) and of decent quality for room service. The 24% added on gratuity and $5.00 service charge were a bit much but I've become accustomed to this from my frequent trips to Vegas.
Location is really terrific and the shuttle buses, though they don't run that often (maybe once an hour, sometimes less than that), were very convenient and hardly full (maybe 10-15 people each time we used it). Beware that surge pricing (Uber) at park close can be around $40. Normal pricing is about $10.
Pool area was nice, not too crowded, plenty of chairs. Bar staff at the pool literally ignored us for 5 minutes when we went up to get a drink but I think they realized this and gave us our drink for free which was nice. Every staff member we interacted with was very nice.
I would stay here again for just the bed alone.
I did not get a Disney view upgrade even though I was there for my birthday but I realize that upgrades are subject to availability. Still, our room had a slight Disney view. The room itself was great, little outdated in terms of decor (and a bit on the smallish side for a five star hotel) but I don' think it's in need of an immediate renovation by any means. I was able to use my Amazon firestick so that was nice.
Wifi seemed a bit slow but that may have been because we were at the end of the hallway. Two sinks would have been nice in the bathroom but in the standard rooms it doesn't appear that there's enough space for that.
We ordered room service for breakfast nearly every day and it was very quick (20-30 minutes) and of decent quality for room service. The 24% added on gratuity and $5.00 service charge were a bit much but I've become accustomed to this from my frequent trips to Vegas.
Location is really terrific and the shuttle buses, though they don't run that often (maybe once an hour, sometimes less than that), were very convenient and hardly full (maybe 10-15 people each time we used it). Beware that surge pricing (Uber) at park close can be around $40. Normal pricing is about $10.
Pool area was nice, not too crowded, plenty of chairs. Bar staff at the pool literally ignored us for 5 minutes when we went up to get a drink but I think they realized this and gave us our drink for free which was nice. Every staff member we interacted with was very nice.
I would stay here again for just the bed alone.
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Date of stay: February 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexa Marcinko, Guest Services / Front Office at Waldorf Astoria Orlando - An Official Walt Disney World Hotel
Responded Apr 6, 2022
First of all I would like to take the opportunity to thank you for your feedback. I was very pleased to hear that we overall exceeded your expectations during your recent stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Do the pools on property provide floaties, life vests and/or floatation devices for children to use?
Unfortunately, no. But there are some available for purchase.
The Waldorf does not have self parking it is only Valet. Hope this helps
Is this walking distance to the shuttles etc for the parks
There are a few restaurants on property and more at the Hilton next-door, which isn’t a terribly long walk. But these resorts are sat rather far away from any entertainment areas and they would definitely need a car service to get anywhere outside of the resort.
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"Bus times to Disney are at ‘odd’ times Breakfast is super - especially the omelette bar"Read full review
"The pool water is very salty no chlorine used to keep the germs at bay, food in the hotel is expensive. But it is a nice hotel "Read full review
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PRICE RANGE
C$658 - C$1,068 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
waldorf astoria orlando hotel orlando
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
502
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Waldorf Astoria Orlando - An Official Walt Disney World Hotel
Which popular attractions are close to Waldorf Astoria Orlando - An Official Walt Disney World Hotel?
Nearby attractions include Petals Pool Bar (0.9 km).
What are some of the property amenities at Waldorf Astoria Orlando - An Official Walt Disney World Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Waldorf Astoria Orlando - An Official Walt Disney World Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Waldorf Astoria Orlando - An Official Walt Disney World Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Waldorf Astoria Orlando - An Official Walt Disney World Hotel?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Waldorf Astoria Orlando - An Official Walt Disney World Hotel?
Conveniently located restaurants include Unreserved Food Bazaar, Illume, and Sear + Sea Woodfire Grill.
Are there opportunities to exercise at Waldorf Astoria Orlando - An Official Walt Disney World Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Waldorf Astoria Orlando - An Official Walt Disney World Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Waldorf Astoria Orlando - An Official Walt Disney World Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Waldorf Astoria Orlando - An Official Walt Disney World Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Waldorf Astoria Orlando - An Official Walt Disney World Hotel?
The staff speaks multiple languages, including English and Spanish.