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Waldorf Astoria Orlando

25.7 km from Orlando centre
  • Pool
  • Restaurant
  • Room Service
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14200 Bonnet Creek Resort Lane, Orlando, FL 75207
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3,937 Reviews from our TripAdvisor Community

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Showing 3,598: English reviews
Atlanta, Georgia
Reviewed 28 October 2015 via mobile

My husband, three kids (11,8 & 3) and I had the pleasure of staying here on our recent trip to Disney/universal . To say I researched hotels would be an understatement, and this was perfect. 5 star luxury near great parks. We used their shuttles to he Disney parks which was nice. We booked through FHR and were given an...

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Helpful?
2Thank Amanda S
Henry D, Manager at Waldorf Astoria Orlando, responded to this review

Dear Amanda, thank you for your 5star review. We are pleased that you and your children were able to enjoy your stay with us. It is our mission to meet and exceed your expectations and I am glad that we were able to accomplish it. I am certain that Daryl loved to assist you with your room upgrade so you...

Reviewed 28 October 2015 via mobile

This is a 5 star hotel!!!!! The staff is incredible. We were traveling with a 3 year old and they were so sweet & kind to him. We had room service every night and it was AMAZING!!!!!! There aren't enough words for me to tell you how amazing this place is!!!!

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3Thank Bshaw3364
Henry D, Manager at Waldorf Astoria Orlando, responded to this review

Dear Bshaw3364, thank you for your 5star review. We are glad that you and your son had a lot of fun with us, thank you for taking the time to write about your experience with us. It was a pleasure serving you and we do hope to receive you again in the near future. Best Regards,

London, United Kingdom
Reviewed 28 October 2015

Had a great 2-night stay with my girls here. Good location for visiting the parks yet luxurious and quiet enough for when you need break from the rides. The Spa was amazing and the staff were all extremely attentive and service-oriented.

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1Thank Londonfamily04
Henry D, Manager at Waldorf Astoria Orlando, responded to this review

Dear Londonfamily04, thank you for your 5star review. We are truly pleased that you and your family were able to enjoy your stay with us. It was a pleasure serving you, we look forward to your next stay. Best Regards,

Erskine, United Kingdom
Reviewed 27 October 2015

This hotel has everything you could want. Whether you are on vacation to relax or take in some of the many resort parks, or even on business, you cannot fail to be impressed. The friendliness of the staff in all departments brings a little extra to your trip. Pool, food and rooms are all of a high standard, and in...

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Thank fdeigman
Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear fdeigman, Thank you for your kind review of our resort. We are completely flattered by your post and are so pleased to hear that our service and facilities exceeded your expectations! We hope to have the pleasure of hosting you in the nearby future.

United Kingdom
Reviewed 27 October 2015

Having stayed in Orlando many times before we always try and find somewhere different. We wanted close to Disney but not in Disney so thought Bonnet Creek would be a good option. We were not disappointed. The hotel is, as expected, very grand and luxurious. Valet parking was quick and efficient along with check-in so we were quickly in our...

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Thank 422
Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear 422, Wow! We are absolutely blown away by your 5-star review. Thank you for sharing a very detailed review of your most recent stay at our property. We are pleased to hear that you were able to take advantage of all of our facilities between the Hilton and Waldorf Astoria properties and that you would recommend our service to...

Boca Raton, United States
Reviewed 27 October 2015

I stayed at this hotel 5 years ago, and there really is a big difference from one visit to the next. the room, grounds, and location were all great. The main issue is the staff. Some went out of their way to make you feel special, but a lot of times there was simply no attention given to basic customer...

Review collected in partnership with Waldorf Astoria
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Thank Perry F
Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear Perry F, Thank you for taking the time to share your honest feedback regarding your stay. It is always our goal to provide "True Waldorf Service" to all of our guests and are disappointed to hear that we missed the mark during your stay. I have provided my contact information below. We would love to obtain any additional details...

Reviewed 27 October 2015 via mobile

I was slightly confused by this hotel. There were some things they got right, and other rookie mistakes. Personally, I got my dates mixed up, I had input the wrong email address and therefore didn't receive a confirmation, my fault. I had us staying for three nights but I only needed two. Prepaying for one night is necessary apparently, which...

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1Thank superdupertravelbug
Henry D, Manager at Waldorf Astoria Orlando, responded to this review

Dear superdupertravelbug, thank you for taking the time to provide feedback from your recent stay with us. I apologize we weren't able to meet your expectations and that we were unable to grant some of your requests. I would be happy to discuss this in detail with you should you find the time so that we can look into the...

Ocala, Florida
Reviewed 23 October 2015 via mobile

My wife and I had excellent time on our anniversary trip. The room was very comfortable and the hotel was beautiful. Food at several hotel restaurants was exceptional. It was a busy weekend and the hotel was appropriately staffed. Travel to the parks was easy. More comfortable and manageable than WDW hotel transportation.

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1Thank JNsqr
Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear JNspr, Thank you for choosing the Waldorf Astoria Orlando as your destination of choice to help celebrate your anniversary! We are absolutely honored! We are pleased to hear that you immensely enjoyed our hotel facilities, food and beverage outlets, and location. We hope to have the pleasure of hosting you again in the nearby future.

Norfolk, Virginia
Reviewed 19 October 2015

Having stayed here and the Hilton Bonnet Creek many times, you begin to see the wear and tear. The grounds are well manicured and facilities are spotless but the rooms are showing their age at the Waldorf. The gold carpet looked really old and outdated and the granny furniture needs to be replaced. The room had a smell of bug...

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1Thank Gerry H
Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear Gerry H, Thank you for taking the time to share your feedback regarding your most recent stay at our resort. While we are pleased to hear that you enjoyed our hotel facilities and the team members whom you interacted with, we are disappointed to hear that the quality of our guest rooms did not meet your expectations. We appreciate...

Manhattan
Reviewed 19 October 2015

After having stayed at the Grand Floridian previously, we wanted nicer rooms, more space, better service. The rooms are perfectly fine, well laid out, with a few minor flaws (bathroom configuration, old phones), but our corner suite with park views was spacious and had great views. The concierge desk (Sally Oh!) was fantastic and arranged much of the trip for...

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3Thank NYC_i-banker
Henry D, Manager at Waldorf Astoria Orlando, responded to this review

Dear NYC_i-banker, thank you for your review. We are glad that we were able to meet your expectations and that you have found a new option for your Orlando visits. I am certain that Sally loved assisting you and I am glad everything went as you wanted. We look forward to your next stay! Best Regards,

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Golf Course
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Waldorf Astoria Orlando

Address: 14200 Bonnet Creek Resort Lane, Orlando, FL 75207
Region: United States > Florida > Central Florida > Orlando
Price Range: $390 - $660 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Orlando 5*
Number of rooms: 1606
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com and Jetsetter so you can book your Waldorf Astoria Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Waldorf Astoria Orlando Hotel Orlando
Waldorf Astoria Orlando Florida
Hotel Style:
#7 Romantic Hotel in Orlando
#7 Luxury Hotel in Orlando
#8 Spa Hotel in Orlando
#8 Business Hotel in Orlando
#26 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria Orlando staff and other travellers.
81 questions
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Questions? Get answers from Waldorf Astoria Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room facing Disney so you can see the fireworks every night”
  • Bathroom
  • room
  • view from my room
 of 5 bubbles chefdennisl, 25 Feb 2017 | Read review
“Face Disney to be able to see the fireworks in the evening.”
 of 5 bubbles joepulitzer, 23 Feb 2017 | Read review
“go elsewhere”
  • shower knob falling off
  • gashes in door
  • Nightstand with paint all over it
 of 5 bubbles drboost, 23 Feb 2017 | Read review
“Rooms are available with a view of the golf club and are available to be able to see the Disney fireworks.”
 of 5 bubbles stephaniemW5551QQ, 17 Feb 2017 | Read review
“If you want to see fireworks at night, tell the front desk and they will put you in the correct room to view them.”
 of 5 bubbles irbflyfish, 16 Feb 2017 | Read review
5 of 5