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Hyatt Regency Grand Cypress

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#23 of 335 Hotels in Orlando
Certificate of Excellence
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1 room 2 adults 0 children
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Hyatt Regency Grand Cypress
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4,951 Reviews from our TripAdvisor Community

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Showing 4,580: English reviews
Tampa, Fl
Reviewed 1 January 2016 via mobile

Was not as impressed as I thought I should be for the amount paid. Upon check in all the other guests were offered water, my receptionist handed me a map, didn't offer anything else- no water or to welcome me. In the room the sheets had a big hole in them and there was a hair in the in-room coffee...

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Helpful?
1Thank BJC1526
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

We are sorry that your experience was not up to your standards or ours. The water or champagne at check in should have happened. Your room should be spotless and without issues. It appears we dropped the ball and again I apologize for the issues you had. We hope you will consider staying with us again so we can make...

Seattle, Washington
Reviewed 31 December 2015

We just completed a 2 night stay at this property. I booked it originally based off TripAdvisor reviews and it did not disappoint! The service in this hotel is one of the best that we have ever stayed at - champagne when you check in, great assistance with luggage, every employee says hello or asks if you need anything, etc....

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Thank tmaw09
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

Thank you for taking the time to review our property. It is nice to know that your experience was one of the best you've ever had. Make it even better with a spa experience at our new Marilyn Monroe Spa. Glad everything was on point. Please recommend us to your family and friends. Steven M Ballot Guest Relations Hyatt Regency...

Reviewed 30 December 2015 via mobile

This is really a great place to be away from home and feel like home!! Great People, amazing Food!!! Coming Back for sure!! Clean, great rooms, I definitely recommend to all my family and friends. You can feel the happiness and the care of everyone in this Hotel that my family call new home!! Great Job!!

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1Thank Happycoup
Fairfax, Virginia
Reviewed 30 December 2015

Really nice hotel. Great service. The pool was great. The room was big with a modern decor. The only draw back was the parking. The self parking was a bit far from the hotel entrance, but you get used to it after a few trips.

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Thank Tourist729
Treasure Island, FL, United States
Reviewed 30 December 2015

From the moment you drive up you are made to feel like you are the only one in the world who matters. I encountered nothing but kindness and professional courtesy during my stay. I highly recommend this hotel to anyone needing stress release. Even the peacocks welcome you.

Review collected in partnership with Hyatt Hotels
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Thank June E
London, United Kingdom
Reviewed 29 December 2015 via mobile

We stayed for 8 nights with two young children. Having stayed at several Hyatt properties around the world, we had certain expectations which were not met from the moment we arrived. There was some refurbishment going on which was fair enough as the hotel is a little tired and to be fair it is some month since our stay so...

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4Thank mobyspares
Carlisle, United Kingdom
Reviewed 29 December 2015

Wow. This is an amazing hotel. I have stayed at several Hyatt properties before but. this one certainly exceeded my expectations. The lobby is beautiful and the check in staff were very welcoming and friendly, even offering us chilled champagne while we checked in. The rooms were spacious and very clean. We had a view of the beautiful grounds of...

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Thank andreasS9717ML
Harrison, New York
Reviewed 29 December 2015

We had a great time at the resort. Along with great facilities that included a beach lake front area (softest white sand) that had kayaks, canoes, paddle boats, bike rentals and a well maintained pitch and putt, the employees at the resort went beyond their normal duties to make us feel welcome. The standout for us was Abe who was...

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1Thank GF_Viking
Houston, Texas
Reviewed 28 December 2015

This is too good a property. Good a room with a view of the pool. The property is amazing and the staff is very helpful and polite. This is the second time I am staying at this hotel. Whenever I would go to Orlando and will definitely stay at the same hotel.

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Thank satyasamal1
Bay City, Texas
Reviewed 28 December 2015 via mobile

I'm a Platinum Passport member, and have about 11 stays at Hyatt properties for 2015. We stayed at the Hyatt before and after our trip to DW, where we stayed at the Contemporary. The first stop at the Hyatt, we had a "fireworks view" double room. The room was a decent size, but the shower head was very hard to...

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3Thank BUBear99

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Discover one of Orlando's most inviting escapes, Hyatt Regency Grand Cypress. The outstanding array of resort amenities filling our resort creates an amazing retreat for families and business travelers, alike. Play golf and tennis, swim, sail, or treat yourself to a massage. Savor a meal prepared by our renowned chefs – cuisine ranges from authentic southwestern fare to fresh sushi and a sumptuous American buffet breakfast daily. Our family-friendly resort offers an ideal location adjacent to Disney World – kids of all ages will love exploring area attractions. When it comes time to relax, return to our resort, where you always find legendary Hyatt service and smiling staff waiting to welcome you. ... more   less 

Additional Information about Hyatt Regency Grand Cypress

Address: One Grand Cypress Boulevard, Orlando, FL 32836-6799
Region: United States > Florida > Central Florida > Orlando
Price Range: $272 - $531 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Grand Cypress 4*
Number of rooms: 815
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hyatt Hotels Corporation and Jetsetter so you can book your Hyatt Regency Grand Cypress reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Grand Cypress Hotel Orlando
Hyatt Orlando
Hyatt Grand Cypress
Grand Hyatt Orlando
Hyatt Regency Orlando
Hyatt Regency Hotel Orlando
Hyatt Hotel Orlando
Hyatt Regency Grand Cypress Orlando, Florida
Hotel Style:
#3 Top resorts Hotel in Orlando
#5 Luxury Hotel in Orlando
#6 Business Hotel in Orlando
#6 Spa Hotel in Orlando
#19 Family Hotel in Orlando
#19 Romantic Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Grand Cypress staff and other travellers.
187 questions
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Questions? Get answers from Hyatt Regency Grand Cypress staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for firework view, if trouble stepping in, tub is high, get handicap room.”
 of 5 bubbles Chillyhere, 27 Mar 2017 | Read review
“Stay at another hotel.”
 of 5 bubbles Gabriele, 27 Mar 2017 | Read review
“Avoid lower floors on the pool side if you have small children who go to bed early, to avoid noise from those at tables on the walkway.”
 of 5 bubbles frankp629, 24 Mar 2017 | Read review
“If you need an early ride to the airport, don't count on Uber before 6 am. Order a car.”
 of 5 bubbles theresaa394, 24 Mar 2017 | Read review
“ask for a room that has a view toward Disney if you would like to catch the fireworks”
 of 5 bubbles V3809RPjoes, 22 Mar 2017 | Read review
5 of 5