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Hilton Garden Inn Lake Buena Vista/Orlando

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#105 of 336 Hotels in Orlando
Certificate of Excellence
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Hilton Garden Inn Lake Buena Vista\/Orlando
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886 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Lake Buena Vista/Orlando
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Showing 787: English reviews
New Ipswich, NH, United States
1 review
Reviewed 3 March 2016

We would not recommend this hotel. The bed was extremely firm and uncomfortable. The staff were not well trained and unaware that laundry service had been suspended on weekends. They took our laundry on Saturday morning and gave us back our dirty laundry on Saturday evening after the front desk clerk looked for "clean laundry" for 15 minutes. We changed... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Wendy J
ArWilkinson, Director of Sales at Hilton Garden Inn Lake Buena Vista/Orlando, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

Columbia, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 February 2016

I am giving this hotel an average rating only because the rooms were clean and the food was good. Everything else was poor. The first thing I noticed was the refrigerator didn't work. Well, thankfully I had my cooler, I would just have to keep refilling it with ice. Then, the outlet in the bathroom didn't work, which means the... More 

Helpful?
1 Thank Emily M
Elburn, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 February 2016

Hotel was very nice. It has it own limited menu restaurant and bar. It was nice after you have been traveling and you check in that you do not have to go out of the hotel. The hotel rooms were spacious and comfortable.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank L Michelle V
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 February 2016 via mobile

We stayed during Presidents week. The hotel shares the pool, playground and parking with its other brand hotel Homewood Suites so they're pretty much connected. That didn't cause any problems since no one was really using the pool area during these cool days anyway. There are actually three hotels onsite including a Marriott brand hotel further up the driveway. With... More 

Helpful?
1 Thank Minivandad
Varna, Bulgaria
Level Contributor
125 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 24 February 2016

Stayed one night and was happy with our stay and room. Room clean and as expected. Reception were welcoming and friendly and ate in the restaurant which was reasonably priced with friendly staff. Free parking and a good breakfast close to Disney will make it our choice of Hotel next time visiting Disney as HH gold members.

Helpful?
1 Thank MarkMcT
Winter Haven, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 February 2016

This hotel is a great place to stay. The price, location, and staff were excellent. Parking is a little sparse on popular times to stay, but still we did not have a problem in finding a convenient spot. I would definitely stay here again.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Bryan R
Wills Point, Texas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 February 2016

The Hilton Garden Inn in Orlando is in an excellent location for the Magic Kingdom. The rooms are nice and clean. I would recommend this hotel. It is very quiet and run very efficiently. They will park your car for you and bring it back to the front lobby which is a great service!

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Trish D
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 February 2016 via mobile

I spend two weeks at this hotel for business and it was a pleasure (mostly). A few cons out of the way, T-Mobile reception was spotty in my room so I wasn't getting a good enough internet connection, but probably out of the hotels control. The wifi was quite slow, even premium did not go over 3mbps. The shower and... More 

Helpful?
Thank Master B
New Jersey, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 February 2016

Please never go to this hotel. Staff is really pathetic and rude to both of us.. Rooms are totally untidy and service is really bad. No towel I found in bathroom during our stay. I won't recommend this hotel to anyone. Stay away..

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Kapil B
ArWilkinson, Director of Sales at Hilton Garden Inn Lake Buena Vista/Orlando, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

Lakeland, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 February 2016

everyone was so helpful, check in and check out were so fast meals were very good. very relaxing. nice layout for the event i attended. clean and very inviting. would definitely stay there again. felt very safe.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Debbie M

417 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Lake Buena Vista/Orlando hotel is a Green lodging hotel located off I-4 and CR 535, across the highway from Orlando's Premium Outlet Mall. You'll be one mile from the entrances to Walt Disney World(R) Resort and SeaWorld. We offer complimentary scheduled transportation daily to Universal Studios, Sea World and Magic Kingdom, where internal transfers are available to the other Disney theme parks. Enjoy amenities such as The Great American Grill(R) serves breakfast and dinner. Relax next to our tropical Caribbean-style pool with a snack from the Tiki Bar, or grill a burger at the outdoor barbeque grill. ... more   less 

Additional Information about Hilton Garden Inn Lake Buena Vista/Orlando

Address: 11400 Marbella Palms Ct, Orlando, FL 32836-6234
Region: United States > Florida > Central Florida > Orlando > Lake Buena Vista
Price Range: $130 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Lake Buena Vista/Orlando 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Hilton Garden Inn Lake Buena Vista/Orlando Hotel Orlando
Hilton Garden Inn Lake Buena Vista/Orlando Florida
Hotel Style:
#50 Business Hotel in Orlando
#89 Family Hotel in Orlando
#128 Romantic Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Lake Buena Vista/Orlando staff and other travellers.
9 questions
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Questions? Get answers from Hilton Garden Inn Lake Buena Vista/Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 7th Floor which was very quiet and cooled properly.”
 of 5 bubbles S8763VMphilg, 22 Nov 2016 | Read review
“Fairly quiet throughout so I don't think it matters”
 of 5 bubbles 523pegr, 14 Oct 2016 | Read review
“hotel shares pool with another Hilton...the home woods suites..not too much of a problem..free parking and NO resort fees...wooooohooo”
 of 5 bubbles bdog988, 27 Sep 2016 | Read review
“Great alternative in orlando, free parking. Nice room.”
 of 5 bubbles 158danielr, 30 Aug 2016 | Read review
“I always prefer a high floor with a view slightly away from the elevators.”
 of 5 bubbles BrianF296, 22 Jul 2016 | Read review
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