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Staybridge Suites Orlando Airport South

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Staybridge Suites Orlando Airport South
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313 Reviews from our TripAdvisor Community

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There are newer reviews for Staybridge Suites Orlando Airport South
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Showing 282: English reviews
Reviewed 18 January 2016 via mobile

Weekend of Jan16 2016 I was one of at least a dozen cars that had one or more windows smashed in while parked in the parking lot of the hotel. Our team had stayed at this location multiple times over the last year and had never had any problems in the past. This weekend the break ins occurred over multiple...

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Helpful?
Thank LorinLauren
Mia D, Manager at Staybridge Suites Orlando Airport South, responded to this review

Dear LorinLauren, Thank you for taking the time to write a review. We do appreciate your feedback. What happened this past weekend was very uncharacteristic for this area and I do sincerely apologize what you and our other guests had to go through. There were several hotels in the same complex and in the area that experienced the same thing...

Ohio
Reviewed 28 December 2015

Upon check-in we were given the wrong room. We had reserved a suite with 2 queens but were given a room with a 1 king. When I told the desk clerk that wouldn't work as we had 5 people in our family, she said there was a sleeper sofa in the living room. I said that still wouldn't really work...

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Helpful?
Thank CaliforniaGirl2
Mia D, Manager at Staybridge Suites Orlando Airport South, responded to this review

Thank you for your comment concerning your stay at the our establishment. I appreciate you taking the time to post your comments. I hope you accept my apologies for the inconveniences you experienced. I am disappointed we failed to give you the fine accommodations and considerations we strive for with all of our guests, the type of service we pride...

Anytown, USA
Reviewed 28 December 2015

I stayed at the property during Christmas break, after spending the day with the family at Magic Kingdom. The expectations were simple: a nice room to come and relax in, and the hotel exceeded this expectation. This Staybridge felt larger than most others I have stayed at in the past. And even the breakfast, and dining area is huge. This...

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Helpful?
3Thank M B
Mia D, Manager at Staybridge Suites Orlando Airport South, responded to this review

Thank you for taking the time to offer feedback about your stay with us. We do have a very caring and friendly staff (and huge dinning area :))that works to make each stay a comfortable and memorable one. Thanks for offering your view on what you thought of us! We hope to have you back again on your next visit...

Reviewed 26 December 2015

The Front desk service was super friendly and helpful. The room was clean and comfortable. The location was perfect. We had many restaurants to choose from and it was close to the airport with a convenient shuttle service.

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Helpful?
Thank Julia O
Mia D, Manager at Staybridge Suites Orlando Airport South, responded to this review

Thank you for taking the time to offer feedback about your stay with us. We do have a very caring and friendly staff that works to make each stay a comfortable and memorable one. Thanks for offering your view on what you thought of us! We hope to have you back again on your next visit to the area. Safe...

Pittsford, New York
Reviewed 14 December 2015

Hotel has been taken over with roaches. Woke up to roaches in my bed and roaches having a party in my bathroom. Mold in HVAC leaves you with breathing difficulties, especially if you have allergies like me. Would not recommend, nor stay again!

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Helpful?
1Thank Mitch O
Mia D, Manager at Staybridge Suites Orlando Airport South, responded to this review

Dear Mitch O, Thank you for taking the time to tell us your experience. I can assure you that your feedback has been communicated to the staff and management regarding this situation. Please note the situation has been investigated.

Austin, TX
Reviewed 13 December 2015

Close to airport, and many restaurants near by. Had a free breakfast with the stay. Beyond that, not much else I liked. Carpet had stains. The Staybride's are more geared for families staying for long stays who need the kitchenette. For a business traveler, not really. I typically try to avoid.

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Helpful?
Thank EricAustin_TX
Mia D, Manager at Staybridge Suites Orlando Airport South, responded to this review

Naturally, we were disappointed to learn that you encountered issues during your stay. I sincerely apologize. We thank you for bringing it to our attention. I have informed the General Manager as well as other team members of your travel experience and recommendations. Kindly give us another opportunity to exceed your expectations in all areas. We look forward to welcoming...

Seattle, Washington
Reviewed 10 December 2015

Upon arrival (using the hotel's convenient airport shuttle service) the front desk couldn't find my reservation. Thank goodness I was able to produce a printed copy of my confirmation. But even then, it took them a long while for them to find me. I realized that I had not packed my razor and more importantly, toothpaste. Unfortunately the front desk...

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Helpful?
Thank gfselect
Mia D, Manager at Staybridge Suites Orlando Airport South, responded to this review

Thank you for taking the time to review our hotel. We know just how valuable your time is and appreciate your feedback. We understand that all of our guests have different needs and we do sincerely make it our daily goal to exceed the expectations of our guests, and I apologize that for you this was not the case.

Boston, Massachusetts
Reviewed 10 December 2015

Stayed too long wondering why the room felt stuffy and waked up with sinus congestion. I looked into air conditioning vents and inside is covered with thick black mold. The top third floor toward back elevator had a few rooms with similar problems. They allow pets and have a bug roach problem. A few of us checked out earlier than...

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Helpful?
1Thank Nancy B
Mia D, Manager at Staybridge Suites Orlando Airport South, responded to this review

Thank you for your comment concerning your stay at our establishment. I appreciate you taking the time to post your comments. I hope you accept my apologies for the inconveniences you experienced. I am disappointed we failed to give you the fine accommodations and considerations we strive for with all of our guests, the type of service we pride ourselves...

uk
Reviewed 3 December 2015

We stayed the night before our flight. Checked in early with no problems and pleased to find a spacious room with separate kitchen and lounge. Decor felt a bit tired but room was clean and there was plenty of crockery and free popcorn! We would have liked a bar for a drink but borrowed a dvd for the evening (free...

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Helpful?
Thank Benkei
Mia D, Manager at Staybridge Suites Orlando Airport South, responded to this review

Thank you for the feedback and recommendations after your recent stay here at our establishment. We are excited to hear that you truly enjoyed your stay and apologize for the issues you encountered as well. We look forward to welcoming you back in the future!

Dallas, Texas
Reviewed 3 December 2015

I recently checked into the Staybridge Suites Orlando Airport with my family and checked out 20 minutes later. The hotel is dated and the cleanliness of the rooms do not meet the standards I have become used to as an elite member with IHG hotels. I was not comfortable letting my children use the stained bathtub or sleep in the...

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1Thank iGoFarDallas
Mia D, Manager at Staybridge Suites Orlando Airport South, responded to this review

Thank you for sharing your feedback with us. I am glad that you have brought this issues to our attention so we may correct it for our future guest. Please let me apologize for the problems you experienced with your room when you visited our hotel.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities

Additional Information about Staybridge Suites Orlando Airport South

Address: 7450 Augusta National Dr, Orlando, FL 32822-5014 (Formerly Hawthorn Suites by Wyndham Orlando, Augusta)
Region: United States > Florida > Central Florida > Orlando
Price Range: $203 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Orlando Airport South 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Staybridge Suites Orlando Airport South Hotel Orlando
Hawthorn Suites Orlando
Orlando Hawthorn Suites
Staybridge Suites Orlando Airport South Florida
Hotel Style:
#156 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Orlando Airport South staff and other travellers.
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Milwaukee, Wisconsin
over a year ago
Chicago, Illinois
Westland, Michigan

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Questions? Get answers from Staybridge Suites Orlando Airport South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet hotel”
 of 5 bubbles 997sarahm, 13 Feb 2017 | Read review
“Inspect the room allocated to you first before taking your luggage to the room.”
 of 5 bubbles YusufO585, 30 Oct 2016 | Read review
“Make sure room is not at the end of a corridor, it's too far away”
  • Good lighting
  • Very comfy bed
  • Great kitchen facilities including dishwasher
 of 5 bubbles Ipkiss1066, 30 Oct 2016 | Read review
“First floor with a view of the pool gave the children something to look at.”
 of 5 bubbles orabka, 12 Aug 2016 | Read review
“Any room is great”
 of 5 bubbles deelite10, 28 May 2016 | Read review
5 of 5