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First time in years I've had a legitimately bad room. Was assigned to 203, walked in and first thing I saw was a cockroach in the middle of the room - where there is one there are more! Noticed more in kitchen area and bathroom....More
Thank Roger B
Response from AFiler, General Manager at Staybridge Suites Orlando Airport SouthResponded 24 April 2016
Thank you for taking the time to write about your experiences at the hotel. I sincerely apologize for the challenges you encountered during your stay as issue like that should have been caught by a team member, which we are addressing. The hotel does have...More
I had booked a 2-queen suite in December 2015 for an April 2nd stay after our cruise. I have 2 large 17-year old boys who require separate sleeping arrangements.
We had an emergency on our ship that set us back a few hours so I...More
1 Thank myjetski23
Response from IHGService, Guest Relations Manager at Staybridge Suites Orlando Airport SouthResponded 17 April 2016
First of all, thank you very much for your recent stay at our hotel and for being an IHG Rewards Club Platinum member. I am so sorry to see you did not enjoy your overall experience with us, especially with customer service and...More
I stay at several of the Staybridge branded hotels during the year and this one is almost to the point it needs an update due to the traffic that goes through the hotel. One sure sign is when you check in, the front desk person...More
Response from AFiler, General Manager at Staybridge Suites Orlando Airport SouthResponded 31 March 2016
Thank you for taking the time to write a review. We are very glad to hear you enjoyed your stay and found the hotel very clean. I do apologize for the challenges you encountered. We have received the necessary parts for the one rear...More
We stayed one night to be close to the airport. The suite was spacious with everything we needed, including breakfast and a casual reception Tuesday night. Would definitely stay here again. It has a very nice outdoor pool plus a small workout room, and free...More
1 Thank Rosalie Y
Response from AFiler, General Manager at Staybridge Suites Orlando Airport SouthResponded 7 March 2016
Thank you for the feedback, we do appreciate it. We are very glad to hear you enjoyed your stay and we able to enjoy some of the amenities the hotel has to offer.
We do hope to see you again soon.
We stayed here part of our cruise package, the stay didn't start off well as we had to call 3 times to get a ride from the shuttle. I guess there were 10 of us staying maybe that confused them. When we arrived at the...More
1 Thank Laker0213
Response from AFiler, General Manager at Staybridge Suites Orlando Airport SouthResponded 2 March 2016
Thank you for taking the time to write a review about your stay. Our guest feedback is very important to us. While I am glad to hear that you enjoyed your stay, I do apologize for the issues that you encountered while with us....More
Response from Joshua and Lesl... F | Reviewed this property |
Yes. I would use two rooms for comfort. The hotel may not even allow that #. However, you could make it work if the adults slept on bed and pull out sofa and kids slept in sleeping bags but i wouldn't recommend it.