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2017-08-06 2017-08-07
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    Embassy Suites by Hilton Orlando Downtown

    191 E Pine St, Orlando, FL 32801-2736
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    2017-08-06 2017-08-07
    US$149
    US$149
    US$149
    Traveller (142)
    Room & Suite (61)
    Dining (17)
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    Overview
    • Excellent47%
    • Very good26%
    • Average14%
    • Poor8%
    • Terrible5%
    Travellers talk about
    “lake eola” (100 reviews)
    “amway center” (43 reviews)
    Wifi
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton Orlando Downtown
    Special Offer: Double Points, Every Stay
    Hotel deals
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,058)
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    There are newer reviews for Embassy Suites by Hilton Orlando Downtown
    See the most recent reviews

    11 - 15 of 1,039 reviews

    Reviewed 1 week ago

    Room smelled. Street and hallway noise terrible and unable to sleep. Room was musty and damp. Unable to darken room where sofa bed is located. Parking is $23 a day. Value of stay was awful for what we paid. Only good points were the breakfast...More

    Review collected in partnership with Embassy Suites Hotels
    Thank lynnsZ4300DL
    Response from Crystal S, Director of Sales at Embassy Suites by Hilton Orlando DowntownResponded 1 week ago

    Thank you for your feedback. I have passed your review to our operations team. I am sorry to read that we did not meet your expectations and I do hope we have an opportunity to show you value on your next stay. Sincerely, Crystal Smith...More

    Reviewed 2 weeks ago

    Very welcoming and extremely accommodating staff. I needed an early check-in and got it, and then I needed a late (room-service) dinner and that wasn't a problem. I wish I could have stayed longer - very friendly service and a great experience.More

    Review collected in partnership with Embassy Suites Hotels
    Thank Kevin D
    Response from Crystal S, Director of Sales at Embassy Suites by Hilton Orlando DowntownResponded 2 weeks ago

    Thank you so much for taking the time to leave your feedback on TripAdvisor! I am so glad that you had a great stay! We strive to get it right for our guests so I will pass these encouraging words on to our operations team....More

    Reviewed 2 weeks ago via mobile

    Found out we had to pay $25 a day for valet parking when we were told it would be free before we booked a room. We experienced terrible customer service. The room was outdated. Tried to get our money back. The front desk manager was...More

    Thank ChiefFan12
    Response from Crystal S, Director of Sales at Embassy Suites by Hilton Orlando DowntownResponded 2 weeks ago

    Thank you for feedback. We do not own our parking so we are never able to offer it for free. It seems there may have been a miscommunication at some point in your booking. I have passed your comments to our team including the general...More

    Reviewed 2 weeks ago

    Staff was great !! Rooms needed a little TLC but were clean. Food was good. Air conditioning was good also maid service was very good. Close to the AM Way Arena also close to some great restaurants. In waiting distance.More

    Review collected in partnership with Embassy Suites Hotels
    Thank Gustave R
    Response from Crystal S, Director of Sales at Embassy Suites by Hilton Orlando DowntownResponded 2 weeks ago

    Thank you for your review of the Embassy Suites Orlando Downtown! I am so happy to read that you enjoyed your stay! We are also happy that on your next your stay the rooms will be completely renovated. We look forward to hosting you again...More

    Reviewed 3 weeks ago

    From the musty smelling rooms to the horrible attitudes with the Management staff, I'd say, RUN from this place, don't waste your money! Be careful at the bar when you buy a round of drinks, they also bill your room along with your credit card!More

    Review collected in partnership with Embassy Suites Hotels
    Thank Donna P
    Response from Crystal S, Director of Sales at Embassy Suites by Hilton Orlando DowntownResponded 3 weeks ago

    Thank you for your feedback. I am sorry to hear that your stay with us did not meet your expectations. Our goal is always to exceed your expectations and we always want to know what we can do better to ensure every guest has a...More

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    Aloft Orlando Downtown
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    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Restaurant
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Concierge
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Restaurant
    • Hot Tub
    Details
    • Price range
    • US$141 - US$299 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #43 Green Hotel in Orlando
    • #158 Family Hotel in Orlando
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 167
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Orbitz, Booking.com, Travelocity, Hotels.com, Hotwire, TripOnline SA, Cheap Tickets, Cancelon, HotelQuickly and getaroom.com so you can book your Embassy Suites by Hilton Orlando Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Central Florida >
    • Orlando >
    • Central Business District
    • Also Known As
    • Embassy Suites Orlando Downtown Hotel Orlando ,
    • Orlando Embassy Suites ,
    • Embassy Suites By Hilton Orlando Downtown Florida
    Add Photo Photos
    Traveller (142)
    Room & Suite (61)
    Dining (17)
    Pool & Beach (4)
    Hotel & Grounds (99)
    Business Centre & Event Rooms (8)
    Bathroom (5)
    Nearby
    Best Western Airport Inn & Suites
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    10.31 km away
     
    Crowne Plaza Orlando Downtown
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    1.37 km away
     
    Grand Bohemian Hotel Orlando, Autograph Collection
    1,339 reviews
    .45 km away
     
    Aloft Orlando Downtown
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    .67 km away
     
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    Nearby Attractions
    Downtown Orlando
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    Ask a question
    Questions & Answers
    Classic_Creation
    14 July 2017|
    AnswerShow all 4 answers
    Response from Trip W | Reviewed this property |
    So so. Not impressive. Lots of great restaurants down the street, easy walking range.
    0
    Votes
    FlaDave
    14 June 2017|
    AnswerShow all 9 answers
    Response from Crystal S | Property representative |
    Hello! Our reception is from 5:30pm to 7:30 pm daily
    0
    Votes
    Eliza D
    25 May 2017|
    AnswerShow all 3 answers
    Response from Crystal S | Property representative |
    Hello! At this time we do not have a pool bar. We do have a fully stocked bar in the atrium and they will provide you with plastic cups so that you can take your drinks to the pool. Thanks!
    0
    Votes
    Room Tips
    "Balcony rooms facing lake eola are great."
    Read review
    "Not a room on the west side of the building"
    Read review
    "Ask for a room away from construction across the street"
    Read review
    "Get as far away from the elevators as possible."
    Read review
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