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Embassy Suites by Hilton Orlando Downtown

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#151 of 334 Hotels in Orlando
GreenLeadersBronze level
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Embassy Suites by Hilton Orlando Downtown
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972 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Orlando Downtown
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Showing 954: English reviews
Seattle, Washington
Reviewed 6 July 2015

Layout is what you would expect for an Embassy Suites. Front desk staff did not go out of their way to be friendly and didn't even recognize patrons loyalty statuses. (Not for me as a diamond or the 3 people that checked in ahead of me.) Things were worn down (my room door wouldn't close on its own). Housekeeping was...

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Helpful?
Thank Chazmaniac
Paul T, Manager at Embassy Suites by Hilton Orlando Downtown, responded to this review

Thank you for taking the time to share your thoughts with us. We are happy you enjoyed our location and our complimentary cooked to order breakfast, but we’re very sorry to hear we fell short with our service and recognition of our Hilton Honor guests. We value all of our guests and truly appreciate your feedback. I will be addressing...

Philadelphia, Pennsylvania
Reviewed 4 July 2015

Hotel has free breakfast with made to order omelets and a good selection of breakfast foods. Also, after work, they have a free Happy Hour with light finger food and some free drinks. Centrally located in the downtown business district this hotel is clean and spacious. Beware of the revolving door, though, it will not stop unless you hit the...

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Helpful?
Thank PhilliesFan097
Dawsonville
Reviewed 23 June 2015

We stayed here for the birth of our grandchild at Winnie Palmer hospital. The location was perfect for getting around, and although parking is expensive, the valet guys are right there to get your car very quickly (and are very nice). Rooms are nice, fridge and microwave. The free breakfast is better than most and kept well stocked. Free cocktail...

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Helpful?
Thank lakedebga
Latham
Reviewed 22 June 2015 via mobile

I've been staying here frequently this year. Very nice hotel. Staff is always helpful. Love the standard suites with the extra space. Major advantage over the competitors. Also the best free breakfast in the business. Free drinks each night. What more can you ask for?

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Thank SteelersGators
Hackettstown, New Jersey
Reviewed 17 June 2015

Stayed here for a family wedding and had almost everyone attending stay here too. It was great view, great staff, great accommodations. The only tiny tiny issue is the elevators took forever and there were no access to stairs. EVENING RECEPTION WAS AWESOME!!

Review collected in partnership with Embassy Suites Hotels
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Thank Aselitto
Qualicum Beach
Reviewed 17 June 2015 via mobile

Basically writing this review because we feel people should know that this not a 4 star hotel. No option to park your own car so add $20 each day, the wifi didn't work in our room for the duration of our stay (3 days), there a huge delay, well over 5 for hot water when we checked in and tried...

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Helpful?
Thank Catherine M
Paul T, Manager at Embassy Suites by Hilton Orlando Downtown, responded to this review

It was a pleasure having you as our guest at the Embassy Suites Orlando Downtown. Thank you for your positive comments on our complimentary breakfast as well as our valet team – they’ll be delighted to hear your feedback. I do want to sincerely apologize for the inconveniences you experienced in relation to your guest suite as well as our...

Reviewed 16 June 2015

Went to Rolling Stones concert and hotel van drove us to the event. Hotel was located downtown near a lot of resturants and activities. Hotel also close to interstate exits so was easy to get on and off. Quiet and clean rooms.

Review collected in partnership with Embassy Suites Hotels
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Thank deborahsN2202TM
Alabaster, Alabama
Reviewed 15 June 2015

We arrived in Orlando for a business trip on June 8th. While we were hanging up clothes, we realized that we didn't have near enough hangers. We asked the front desk on Monday, Tuesday, and Wednesday for hangers. Finally received them on Thursday. Other than that, we had a nice stay with Embassy and look forward to staying again.

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Thank kristen a
Cheyenne, Wyoming
Reviewed 13 June 2015

Enjoyed my stay here. Room was terrific, as was the staff. The only caveat is that you will want to eat elsewhere. The restaurant food was awful. Fortunately, there are several very good restaurants within walking distance. Be aware that the parking cost is $23 daily, which they will add onto your bill.

Review collected in partnership with Embassy Suites Hotels
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1Thank 870laurieh
miami beach, United States
Reviewed 9 June 2015

Good personnel in a dated property Slow elevators Dingy, dated property. Poor lighting. Not up to date regarding recharging of personal devices. Poorly designed lamps with awkwardly placed switches. There was little hot water in the morning - cool shower..

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Robert C
Paul T, Manager at Embassy Suites by Hilton Orlando Downtown, responded to this review

It was a pleasure having you as our guest at the Embassy Suites Orlando Downtown. Thank you for your kind words about our staff. I will be sure to share your feedback with our associates. Your comfort is important to us and I want to sincerely apologize for the inconveniences you experienced within your guest suite as well as the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Orlando Downtown

Address: 191 E Pine St, Orlando, FL 32801-2736
Region: United States > Florida > Central Florida > Orlando > Central Business District
Price Range: $228 - $493 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Orlando Downtown 3.5*
Number of rooms: 167
Reservation Options:
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Also Known As:
Embassy Suites Orlando Downtown Hotel Orlando
Orlando Embassy Suites
Embassy Suites By Hilton Orlando Downtown Florida
Hotel Style:
#42 Green Hotel in Orlando
#158 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Orlando Downtown staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Orlando Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get as far away from the elevators as possible.”
 of 5 bubbles shellyaz, 19 Dec 2016 | Read review
“Don't stay here if you want quiet”
 of 5 bubbles DrugDoc, 15 Dec 2016 | Read review
“Pick a room on the upper floors to get away from lobby noise and for a better view.”
 of 5 bubbles andyrr57, 13 Dec 2016 | Read review
“Rooms off the central foyer are MUCH quieter than the ones which open up into the central foyer”
 of 5 bubbles TardisLady, 10 Oct 2016 | Read review
“a room not facing the construction next door.”
 of 5 bubbles OzTravels80, 20 Sep 2016 | Read review
5 of 5