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Sadly we have very little positive to say about our stay at The Katerina.
I'll leave a more detailed review below, but for easy reading here's a few bullet points to accompany the pictures.
- Smell is terrible (Cigarettes and damp)
- Bath stained
After traveling 17 hours with 2 kids and a dog we arrived at the hotel about 1:30 pm and was checking to see if our room by any chance was available. Yes your room is available but you have to pay $20.00 extra to get...More
Thank you for taking the time and leaving us with your review. We truly regret that we were not able to meet your expectations during your stay. Our goal at Katerina Hotel Orlando is to address all guest related issues while on property...More
I am writing this review 20 minutes after our recent visit to the Katerina Hotel and their staff. We arrived at 11:09PM after a couple hours of driving. We were assigned our room and when we arrived, we notice a distinct contrast of color on...More
Thank you for taking the time and leaving us with your review.
I am glad that we got the chance to speak over the phone so I could get a better picture of the whole situation and finding a resolution quickly.
I was here for the New Years. I came to the hotel for the New Years for a party. The receptionist was ok and the rooms were ok. There is a distinct smell all around the hotel prob from weed and alcohol that they don't...More
Thank you for taking the time and leaving us with your review. We value all of our guests thoughts and feedback as it helps us better our services and property.
We are glad to read that you found our property ok, the staff...More
This hotel was horrible! First our tv wasn't working for hours before they even cared about the issue. The 4th floor smells like mildew and the room itself smelled like old wet carpet which was more than likely because the a/c leaked and got our...More
Thank you for taking the time and leaving us with your review. We value all of our guest comments positive and negative, as it helps us better our property and services.
While I understand your frustration, this is not how I remember our...More
US$58 - US$79 (Based on Average Rates for a Standard Room)
Non-Smoking Rooms ,
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All photos (16)
Room & Suite (2)
Pool & Beach (1)
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Questions & AnswersAsk a question
I have a reservation with this location & now after all these bad reviews I am scared! what to do?What to do? I noticed no one ever mentioned being switched to better room,working TV or fridge-Does this mean If I have any bad issues I am stuck in that room for good no matter how bad the situation?I really would like to know as soon as possible because I still have time to cancel.
19 September 2016|
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Response from nikemawest | Reviewed this property |
I would find another location hands down. They say they're going through renovations and use that as an excuse. And no they won't offer you anything to compensate a bad experience.
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What is the phone number to the one on lee road the eurotel inn orlando