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The Ritz-Carlton Orlando, Grande Lakes

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#19 of 333 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
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The Ritz-Carlton Orlando, Grande Lakes
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2,203 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton Orlando, Grande Lakes
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Showing 2,071: English reviews
Atlanta, Georgia
Reviewed 21 September 2014

This hotel is awesome. Best workout gym I have ever seen in a hotel, including at all the Vegas hotels on the strip. The grounds are so huge but amazingly cared for. So many pools to choose from. Loved the spa food restaurant since we are gluten-free. The chef at the Spa restaurant and Chef Jeffers at the new southern...

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Helpful?
Thank LeeSandy4444
Terra Firma
Reviewed 20 September 2014

Very courteous and friendly staff. Service is very good. The ONLY reason I didn't give this property 5 stars is that, in the rooms, the carpets are VERY WORN and at places threadbare. Very nice family, or business, environs. There was a huge conference going on when we were there and our services were certainly not sacrificed because of their...

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2Thank cheezburgee
Reviewed 20 September 2014

We stayed for 3 days July 2014 and we experienced one of the best places for families with small children. Very nice swimming pool area, restaurant and lite breakfast options prior visiting theme parks.

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1Thank ditheod
Norway
Reviewed 18 September 2014

Made a booking for one night through my virtuoso travel agent, and was offered a nice upgrade at check in. Little did I know that the suite (on the corner of the 6th floor, I think) was right over the construction site for the new restaurant. Called several times to ask when the construction was going to stop (4pm, 6pm...

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2Thank Jens H
jmcgavin, General Manager at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

I want to thank you for your feedback and sharing your candid comments about your recent visit. I want to personally apologize for the many issues you experienced and will make no excuse. There is no excuse for my team and I not following up with you and my team and I will review our processes to ensure our channel...

Athens, PA
Reviewed 17 September 2014

Fairly good experience, however I don't feel this is on par with other Ritz Carlton hotels. The lobby is beautiful, room was very nice size and immaculately clean. However it seemed to more of a 4 star than a 5 star overall. Parking is very expensive, $18 per day. Grounds are beautifully kept and there is a golf course on...

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1Thank prance
Glasgow, Scotland, United Kingdom
Reviewed 17 September 2014

Enjoyed our 5 night stay here with two teenage kids. Pool was lovely and room was good (not fab). The balconies were tiny and a looked a little bit like a Benidorm circa 1970s hotel from out there but staff were excellent. It is huge and linked to a JW Marriot which has excellent facilities too. Just too many conferences...

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1Thank Amanda L
Phoenix, Arizona
Reviewed 16 September 2014

Great beds and great service, this hotel is connected to a JW Marriott so its a very large campus. The grounds are nice and location is relatively close to the airport and Disney. Rooms are reasonable and everything else is inflated (parking $, food $$, services $$$) I would stay again and next time bring kids. Note: The beds and...

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1Thank John S
Pennsylvania
Reviewed 16 September 2014 via mobile

As always - great, friendly service, location away from Disney - we liked that. Good gold and spa - couples or families who want to be off Disney property and come to Orlando - this is a great place. The concierges are fantastic in coordination of activities away from the resort.

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Thank KirkPA
Atlanta, Georgia
Reviewed 14 September 2014 via mobile

Another great weekend at the Ritz Orlando. The hotel atmosphere is so inviting. The staff is fantastic. We love the new restaurant. The spa is still the best in the country to me. Jennifer gave a fantastic deep tissue massage. It was so peaceful on our balcony in the mornings. The price we paid was surprisingly inexpensive. We love this...

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Thank Sarahlee40
Florida
Reviewed 14 September 2014

Recently we stayed for one night to celebrate my daughter's birthday after spending the day at Epcot. Rose began our check in and made my daughter and her friends feel so special, as well as another very sweet young lady who gave the girls lots of attention and little stuffed animals. They were in heaven! Later in the evening, they...

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Thank travelallover

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This 500-acre nature inspired luxury resort is located 10 miles from Walt Disney World; 10 miles from Airport and 7 miles from Universal Orlando. Guests can enjoy on-site eco-tours, kayaking, fishing, tennis courts, championship golf course, award-winning spa with adult-only pool and dining by James Beard award-winning chefs. ... more   less 

Additional Information about The Ritz-Carlton Orlando, Grande Lakes

Address: 4012 Central Florida Parkway, Orlando, FL 32837-7662
Region: United States > Florida > Central Florida > Orlando
Price Range: $394 - $1,064 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Orlando, Grande Lakes 5*
Number of rooms: 582
Reservation Options:
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Also Known As:
Ritz-Carlton Orlando Grande Lakes Hotel Orlando
Ritz Orlando
The Ritz-Carlton Orlando, Grande Lakes Florida
Hotel Style:
#3 Luxury Hotel in Orlando
#4 Spa Hotel in Orlando
#9 Romantic Hotel in Orlando
#9 Green Hotel in Orlando
#15 Business Hotel in Orlando
#18 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Orlando, Grande Lakes staff and other travellers.
43 questions
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Questions? Get answers from The Ritz-Carlton Orlando, Grande Lakes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were told we were put in a corner room so it would be quiet, but that wasn't the case.”
 of 5 bubbles BeyondDissatisfied, 29 Nov 2016 | Read review
“Lakefront overlooking the pool has great view and sunny balcony most of the day”
 of 5 bubbles Peregrine30, 21 Nov 2016 | Read review
“Face west to get the sunset views!!”
 of 5 bubbles hsp1948, 16 Nov 2016 | Read review
“do not expect a wow factor, the balcony overlooking the lake is nice”
 of 5 bubbles monkandthelaw, 15 Nov 2016 | Read review
“All rooms seemed nice”
 of 5 bubbles Simchafirestone, 15 Nov 2016 | Read review
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