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Grand Hotel Orlando

TripAdvisorUS$84*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$115*
US$84*
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US$92*
US$92*
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Grand Hotel Orlando
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285 Reviews from our TripAdvisor Community

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Showing 198: English reviews
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Reviewed 2 days ago NEWvia mobile

We stayed in April, and we enjoyed our stay. The room was fresh and clean, we wanted a king room but were given a twin room, but were able to swap the next day when one became available. The reception staff were friendly and asking for this wasn't too much trouble. The pool was nice but not heated, it did...

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Helpful?
1Thank Lucy R
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest I am extremely happy by your comment, thank you for leaving this awesome review for us. It is a pleasure to hear about your experience during your stay with us, we hope to see you soon again, do not hesitate to contact us directly on your next trip to Orlando FL we would love to better assist...

Luxembourg City, Luxembourg
HOTEL’S FAVOURITE REVIEW
Reviewed 17 April 2017

The hotel is very well situated The staff is very kind and helpful The rooms are very clean The breakfast is great The hotel has a shuttle to almost all the parks For vacation in Orlando, I recommend you this hotel.

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Helpful?
2Thank AymenGuer
About Hotel's Favourite Review
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest I am extremely happy to hear about your experience during your stay with us. Do not hesitate to contact us directly on your next visit to Orlando FL, We hope to see you soon again! With warmest regards, Stephanie Samot Front Office Manager Grand Hotel Orlando 407-313-9999

Manchester, United Kingdom
Reviewed 2 days ago NEW

Moved here by Thomas Cook after previous hotel was terrible. Room near the pool that was lovely clean and comfortable . Staff were so friendly and went out of their way to accommodate you. Breakfast was free and was enough to set you off for the day. No restaurant or bar or facilities for small children so may put some...

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Helpful?
Thank Letty1963
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest Thank you for choosing us for your recent stay in Orlando FL, I am extremely happy to hear about your experience during your stay with us, we hope to see you soon again!! Thank you for this great review. With warmest regards, Stephanie Samot Front Office Manager GRAND HOTEL ORLANDO 407-313-9999

Reviewed 4 days ago NEWvia mobile

This hotel was very well situated. We were able to explore I drive and we were within walking distance of universal. I trolley was convenient for getting around but, timings were hit and miss. Hotel staff, from reception to kitchen staff and cleaners were excellent, helpful and friendly. Nothing seemed too much trouble for any of the staff and they...

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Helpful?
1Thank Soniarhall
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest I am extremely happy by your review, it is a pleasure to hear about your experience during your stay with us. Thank you so much for your choosing us on your recent trip to Orlando FL. We hope to see you soon again! Do not hesitate to give us a call. With warmest regards, Stephanie Samot Front...

Reviewed 4 days ago NEWvia mobile

My colleague and I booked this "hotel" through Priceline. Honestly, I fault Priceline for rating this a 3 star hotel. Nowhere compared to what they consider 3 star (courtyard Marriott, Hyatt, etc). More like a 1 (0 if I could) star. We were attending a class for work across the street so sure it's just a place to sleep for...

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Helpful?
Thank Amanda H
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest We are glad you found a better accommodation for you and your friend. Thank you for your feedback it is much appreciated. Sincerely, Stephanie Samot Front Office Manager GRAND HOTEL ORLANDO 407-313-9999

Bournemouth, United Kingdom
Reviewed 4 days ago NEW

Just arrived back from a great stay at this hotel. The staff we're very friendly they made you feel very welcome. The rooms are large & cleaned every day the wifi was very good. breakfast was great all in all a great stay thanks.

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Helpful?
3Thank Richard B
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest I am thrilled by your comment, we love to hear about your experience during your stay with us. Thank you for choosing us and we hope to see you soon! Best Regards, Stephanie Samot Front Office Manager GRAND HOTEL ORLANDO 407-313-9999

Reviewed 5 days ago NEWvia mobile

Couldn't fault this hotel whatsoever. Was spotless, lovely staff and just a happy environment. Breakfast is also nice. Would definitely rate it at more than a 2 star and I would definitely return, the only thing I wasn't happy with the full time I was there is that we went for 2 days without getting any fresh toilet roll.

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Helpful?
Thank Lauren T
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest Thank you for choosing us on your recent trip to Orlando FL, We strive for excellent service and we love to get great reviews like this one. We hope to see you soon again, do not hesitate to contact us on your next trip to Orlando FL. With warmest regards, Stephanie Samot Front Office Manager GRAND HOTEL...

Reviewed 6 days ago NEWvia mobile

This hotel is ok and I consider is above average for the price you paid for. Breakfast is great, room is very clean, the bathroom needs better maintenance, the hotel location is convenient. I would recommend this hotel to my friends.

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Helpful?
1Thank Itthikul W
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest Thank you for choosing us on your recent trip to Orlando FL, your feedback is very important to us. We will forward your feedback to our maintenance staff to work in those areas and ensure guest satisfaction. We hope to see you soon again! Warm Regards, Stephanie Samot Front Office Manager GRAND HOTEL ORLANDO 407-313-9999

Eastleigh, United Kingdom
Reviewed 6 days ago NEWvia mobile

My wife and I spent a week here and it was okay. Room was sufficient as we just needed somewhere to leave our possessions while we explored the Orlando area. Air con unit was a little noisy but we eventually got used to it and managed to sleep through its different modes as it fought the heat. Breakfast was boring...

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Helpful?
1Thank graeme s
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest Thank you so much for your feedback, it is very important to us. We hope to see you soon again. Do not hesitate to contact us directly on your next trip to Orlando FL. We would love to better assist you with your booking reservations. Best Regards, Stephanie Samot Front Office Manager GRAND HOTEL ORLANDO 407-313-9999

Reviewed 1 week ago via mobile

Really enjoyed our time at the hotel & all of the staff especially Christina made our stay even better. They were very friendly, kind & helpful at all times. We will definitely be returning! Great location also as very near to all parks!

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Helpful?
1Thank Vicki B
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest I am thrilled by your comment, we strive for excellent service and love when we get recognized. Please do not hesitate to contact us directly on your next trip to Orlando FL. We would love to better assist you with your booking reservation. Thank you for staying with us. With warmest regards, Stephanie Samot Front Office Manager...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about Grand Hotel Orlando

Address: 7825 Universal Blvd, Orlando, FL 32819-8943 (Formerly WOW Resort)
Region: United States > Florida > Central Florida > Orlando
Price Range: $78 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Hotel Orlando 3*
Number of rooms: 334
Reservation Options:
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Also Known As:
Comfort Inn Universal Studios Area Hotel Orlando
Comfort Inn Orlando
Comfort Inn Universal Orlando
Orlando Comfort Inn
Grand Hotel Orlando Florida
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Orlando staff and other travellers.
85 questions
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Cortland, Ohio
DURHAM
4 months ago
Norwich, United Kingdom

See all questions (85)

Questions? Get answers from Grand Hotel Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms have good views-west view is better”
rsgtx, 29 Apr 2017 | Read review
“Top floor rooms, away from stairs and elevators are quieter”
Jeffers0nB, 4 Apr 2017 | Read review
“We were at the corner room-had street noise. Choose a middle room.”
519syedm, 25 Mar 2017 | Read review
“Don't get a room near stairs”
ninab831, 18 Mar 2017 | Read review
“Try to get a room away from the staircase, people running up & down late at night.”
W8148KEcarlosm, 12 Feb 2017 | Read review
5 of 5
TripAdvisor
US$84* /night
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TravelocityUS$92
Orbitz.comUS$92
HotelQuicklyUS$115
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Prices are for 1 room, 2 adults
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