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Westgate Palace Resort

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1,526 Reviews from our TripAdvisor Community

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Showing 1,256: English reviews
Reviewed 16 June 2015

Its nothing "BAD" I can say about the resort. The employees are polite and very helpful. The activities center was awesome the days we came back early from the park my kids where able to go watch a movies, get their face painted and we also made candles($8). The paddle boats are a lil expensive for only 20 min. We...

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Helpful?
7Thank Jessica M
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for your feedback. We are so happy to hear you had an excellent vacation at our Westgate Palace. Nothing pleases us more than to hear when members of our staff were friendly and able to make your visit with us a pleasurable one. It is also great that you and your family were able to take advantage of...

Noblesville, Indiana
Reviewed 15 June 2015

Our first Owner experience at Westgate Palace with friends (potential owners) got tainted with small details that turn the stay into nothing but average. Bed linens/mattress with stains, incomplete dishware, very-limited owners breakfast; fortunately our link to "Good Service" was via Owner Services/Supervisor Roland who was always available. As an owner there were some HOA items to discussed with a...

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2Thank Ulises S
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for taking the moment to evaluate your stay at the Westgate Palace. We take pleasure in making sure that all our owners and guests have received the type of service that exceeds their expectations; for this it brings us joy that our staff went above and beyond to achieve this goal. We hope that you mentioned your concerns...

Charlotte
Reviewed 15 June 2015 via mobile

Stayed here with grandkids recently while visiting Disney World. Booked through AAA and this resort far exceeded my expectations. Great location close to Intl Blvd in Orlando. Condo was very clean and well kept. Very friendly and prompt, courteous staff. View 9f downtown from 18th floor was beautiful. Publix about two miles from resort.

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1Thank Carl H
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for taking the time to share your thoughts with us about your stay at the Westgate Palace in Orlando. It is lovely to hear that our resort, staff and location were at the level of service that we always want to provide to all our owners and guests. We are glad that you took advantage of our beautiful...

Reviewed 13 June 2015

Just came back for a week stay at Westgate. Love, love our second stay at this resort. Location is perfect for a visit to Universal Studios theme parks. Close to shops and restaurants. Not too far from the airport. The amenities are more than enough.

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3Thank FayePie
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

How exciting it is to know that you have selected us as your vacation destination in Orlando. It brings us a lot of joy to hear that you have already stayed with us in different occasions and have truly enjoyed your time with us. Our strategic location, complete structure and the proximity to the major points of interest in the...

Reviewed 12 June 2015 via mobile

My husband and I booked this apartment due to needing space for us and our 2 children (4 &7) and this was perfect. Separate bedrooms, 2 bathrooms, great lounge/kitchen area too, and a bonus of a washer/dryer meant no washing to do when we got home, result! We stayed for 17days and got to enjoy the facilities and surrounding area,...

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3Thank Summerxxx
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

We are beyond thrilled when our guests have a fantastic experience with us here at the Westgate Palace. We aim in making all our guests happy in everything we do; for that we are so excited that you enjoyed your vacation stay to the fullest. It is great to know that you took advantage of the variety of amenities offered...

Charlotte, NC
Reviewed 9 June 2015

I decided to wait weeks before reviewing because Orlando the supervisor almost ruined my stay. But I will not change my opinion about the resort because of him, but I will note it at the end so you are aware.*** Resort is very conveniently located near everything, Wet n Wild is walking distance, you can see Universal from the room...

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6Thank TheArmasFamily
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you so much for sharing you experience. We appreciate you taking the time to inform us of your stay. Please accept our apologies for the issues that you dealt with while staying with us. We do not intent for our upper management and resort staff to address situations in the manner that you described. The experience that you have...

NY
Reviewed 8 June 2015

The property was clean and conviently located. The staff were very friendly and responded quickly to any requests. The down side : the hotel was very crowded with large groups all there for the free rooms as long as they listened to a sales speach. We payed for our rooms and after the weekend could see the change in the...

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6Thank Pattie44
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for sharing your experience of your recent stay at the Westgate Palace. We feel honored that you selected as for your family vacation destination and took advantage of our strategic location and the cleanliness of our units. Also, our staff is always ready to assist you with any request needed to fulfill your vacation needs. In regards to...

Portsmouth, United Kingdom
Reviewed 7 June 2015

Great location and easy to all attractions and 10 min walk to wet n wild. Rooms great, comfy and handy for family. pool opens early and closes late - note - no life guards.... Only main frustration point, you need to go on a 1hr timeshare selling pitch after a simple breakfast. Make sure you do it early on the...

Review collected in partnership with Virgin Holidays
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2Thank MyBio
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

We are glad to know that you selected us as your vacation destination in Orlando. It brings us a lot of joy to hear that you felt comfortable in our fully equipped units and at our strategic location close to the major touristic points of interest, with so much to do in the area. Our timeshare presentation is opened to...

Reviewed 6 June 2015 via mobile

Loved the in-suite washer/dryer and full kitchen. Nice, clean rooms with great views of International Drive. Right across from Universal Studios and just minutes from Sea World, Disney and outlet shops.

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Thank LibbyAJohnson
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

We want to take the time to let you know how honored we are that you chose to stay with us at the Westgate Palace. It is lovely to hear that you truly enjoyed our fully equipped units and its cleanliness. Besides that, the breathtaking view and the proximity to the main touristic points of interest in the area, will...

Jacksonville, Florida
Reviewed 4 June 2015

Beautiful accommodations, clean and well kept. Friendly staff. Unfortunately, yet another place with thin walls and floors so you will hear your neighbors talking next to you and children running above you. Room service was pricey compared to the amount of food received. Oh well the price you pay for being too lazy to go out to eat.

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2Thank tamiami2015
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

We are honored you chose to stay with us at the Westgate Palace. We aim in providing our owners and guests with only the best there is in the hospitality industry. It's gratifying to read that you noticed how courteous our staff is and the cleanliness of our complete units. However, It saddens us that the property noise has disturbed...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
A Stylish, Two-Towers Vacation Resort in the Heart of Orlando Westgate Palace Resort is an amazing two-tower, lakeside Orlando, Florida, hotel that lies just off world-famous International Drive and within walking distance of Wet 'n Wild(R) Water Park and more than 200 specialty shops and family-friendly restaurants. Guests enjoy spacious accommodations that feature all the comforts of a fully furnished home and a multitude of onsite amenities, including a heated outdoor pool, hot tub, Pool Bar and much more. ... more   less 

Additional Information about Westgate Palace Resort

Address: 6145 Carrier Dr, Orlando, FL 32819-8254
Region: United States > Florida > Central Florida > Orlando
Price Range: $201 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westgate Palace Resort 4*
Number of rooms: 408
Reservation Options:
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Also Known As:
Westgate Palace Hotel Orlando
Westgate Palace Orlando
Westgate Palace Resort Orlando, Florida
Hotel Style:
#37 Top resorts Hotel in Orlando
#47 Luxury Hotel in Orlando
#126 Business Hotel in Orlando
#165 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Westgate Palace Resort staff and other travellers.
118 questions
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Questions? Get answers from Westgate Palace Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles marksD4070EL, 20 Feb 2017 | Read review
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 of 5 bubbles donmorrell, 13 Feb 2017 | Read review
“all rooms are great”
 of 5 bubbles 98rickp, 13 Feb 2017 | Read review
5 of 5