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Westgate Palace Resort

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Westgate Palace Resort
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1,503 Reviews from our TripAdvisor Community

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Showing 1,236: English reviews
Fort Myers, Florida
Reviewed 14 November 2014

I stayed at the Westgate for my bachelorette party weekend and the staff were very welcoming. The room was amazing and the service was outstanding. The only thing that did not sit right with me is when my five friends and I went to the lobby and had front desk call a taxi for us to go to one of...

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Helpful?
Thank Lori P
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

We appreciate and value your comments. It is very exciting to know that you selected us as your destination for such an important event. We strive in providing you with a quality vacation time; for that we are sorry about your cab experience. We look forward to having another opportunity to provide you with a relaxing stay! Mika

Red Deer, Canada
Reviewed 14 November 2014

Very clean and roomy. Price was very good for 7 people, 2 bedrooms $135 We did not use the pool as we had to catch our flight early the next morning. Would stay here again. There was not free wifi, had to pay $10 but we did not use. Sofa bed was comfortable. Bring coffee as it has a coffee...

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Helpful?
Thank ArizonaHoliday
WestgateGuestRels, Director of Sales at Westgate Palace Resort, responded to this review

We really appreciate your comments on the Westgate Palace. It is wonderful to be able to know that your experience with us was a memorable one. Our staff is trained to provide you with exellency all the time. It would be an honor to provide you with another excellent vacation! M.B

Jacksonville, Florida, United States
Reviewed 14 November 2014 via mobile

Our family of 5 stayed here for one night recently. We had a 2 bedroom suite on the top floor (9th). It was perfect! Great location and it was very clean. We did not need the full kitchen or the washer and dryer that's in the room - but I'm sure that's perfect for families there for a week or...

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Helpful?
Thank Carrie T
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

How exciting it is to know that you selected us as your vacation destination in Orlando. It is great news to hear that you took advantage of our strategic location and the cleanliness of our rooms. Next time you come, make sure to enjoy all the great amenities and activities we have to offer to the entire family! Mika

Warrington, United Kingdom
Reviewed 11 November 2014

I stayed at this hotel 2012. We stayed in a self contained room ,it had 2 bedrooms fully equipped kitchen washer and a huge bathroom. It was on the rear side of the hotel and had a fantastic view of the lake and wet and wild resort. Over all it is a bit more expencive but worth it and having...

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Helpful?
1Thank J0em50
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

We are beyond thrilled when our guests have a fantastic experience with us here at the Westgate Palace. It is gratifying to know that we were able to provide you with an excellent stay with our complete property, fully equipped units and the amazing lake view. We feel honored that you would return and can’t wait to see you soon!...

Birmingham, United Kingdom
Reviewed 11 November 2014

Having just returned from the holiday of a lifetime I wanted to share handy hints for future visitors. Westgate Palace was a perfect bolt hole for us. We stayed for 2 wks in the hottest October that didn't see a raindrop once! W.P has 2 towers..the first few nights we were overlooking the road so we asked to move once...

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2Thank caroline s
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

We appreciate you taking a moment to review the Westgate Palace. We are so excited to be able to read so many positive aspects of your family stay and also know that you took great advantage of everything we have to offer, such as, the free shuttle to the parks. We feel honored that you would return and can’t wait...

Reviewed 10 November 2014

House keeping was terrible. During my stay for 5 days the housekeeping only took my trash once. The lady went to my room and I told her to come after we leave and she made ma sign a chit. That chit was to agree that I do not need that service. It was my fault that I did not read...

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Helpful?
1Thank ledoauler
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

We appreciate your comments in regards to your stay with us. It brings us a lot of joy to hear that our staff went above and beyond to accommodate your vacation needs. We offer a complete property in a very strategic location with a variety of amenities and activities to entertain the entire family. It would be an honor to...

England
Reviewed 10 November 2014

I stayed at the Westgate Palace during a family holiday in October. I chose the Westgate based on it's location and the fact the suites had 2 bedrooms and could sleep upto 6 persons. I went with my Wife, 21 year old son and 13 year old Daughter....so we needed all bedrooms as well as the sofa bed in the...

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1Thank PeteFord
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

How fantastic it is to know that you selected us as your vacation destination in Orlando. Our complete structure, equipped units, strategic location and guaranteed fun for the entire family, will surely make you want to come back many more times to come. The internet service is free for owners and our guests pay a fixed fee, which also includes...

Gleeson. AZ
Reviewed 9 November 2014

Stayed for 5 nights with family. The staff was excellent and very helpful. Rooms are spacious and very clean. If you are using the Westgate as a hotel this will work perfectly for you. If you are with your family and expect to spend time cooking and lounging in the room to watch TV or play games you may want...

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Helpful?
Thank Greg B
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

We’re so happy you enjoyed your stay with us. It’s great to know you found our rooms to be spacious and very clean. Please know we have several Westgate Resort properties in the Orlando area that can accommodate you with more amenities. We hope you come back and visit us again soon! Sincerely, Idalise

New York City, New York
Reviewed 7 November 2014

Stayed for Business in October 2014 - very comfortable stay at the Westgate - spacious apartment-style rooms which are great value for Orlando - this was the main reason we chose here. Plentiful free parking but a lack of a proper restaurant or bar on site - and a swimming pool that is in the shade most of the day,...

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Helpful?
Thank dhalluk
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for selecting us as your business destination in the Orlando area. It is a well -centrally located property that provides you with the comfort and security necessary for any kind of trip. We appreciate you choosing us for your stay and hope you provide us with the pleasure again in the future! Mika

Lebanon, TN
Reviewed 5 November 2014

We ended up booking and arriving to check-in in less than two hours, as we needed to leave our previous nasty hotel in Kissimmee. Westgate Palace is GORGEOUS!!! Nice and clean! Friendly desk staff (sweet pregnant lady) and Brian the manager was GREAT! I could not believe how gorgeous the rooms are! Everywhere you look, granite and shiny all around!...

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1Thank DisneyIsMyHappyPlace
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you so much for sharing your experience. We’re beyond thrilled you found our resort to be “gorgeous”. Our staff strives to provide a memorable stay for all our guests and owners and it’s great to hear you experienced just that! Please know we take the cleanliness of our units and overall resort very serious and we apologize if you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
A Stylish, Two-Towers Vacation Resort in the Heart of Orlando Westgate Palace Resort is an amazing two-tower, lakeside Orlando, Florida, hotel that lies just off world-famous International Drive and within walking distance of Wet 'n Wild(R) Water Park and more than 200 specialty shops and family-friendly restaurants. Guests enjoy spacious accommodations that feature all the comforts of a fully furnished home and a multitude of onsite amenities, including a heated outdoor pool, hot tub, Pool Bar and much more. ... more   less 

Additional Information about Westgate Palace Resort

Address: 6145 Carrier Dr, Orlando, FL 32819-8254
Region: United States > Florida > Central Florida > Orlando
Price Range: $213 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westgate Palace Resort 4*
Number of rooms: 408
Reservation Options:
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Also Known As:
Westgate Palace Hotel Orlando
Westgate Palace Orlando
Westgate Palace Resort Orlando, Florida
Hotel Style:
#36 Top resorts Hotel in Orlando
#46 Luxury Hotel in Orlando
#126 Business Hotel in Orlando
#165 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Westgate Palace Resort staff and other travellers.
111 questions
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Questions? Get answers from Westgate Palace Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be careful if you stay........”
 of 5 bubbles marksD4070EL, 20 Feb 2017 | Read review
“go elsewhere”
 of 5 bubbles donmorrell, 13 Feb 2017 | Read review
“all rooms are great”
 of 5 bubbles 98rickp, 13 Feb 2017 | Read review
“Tower A Lake side as high as you can get.”
  • Veiw from 1707A
 of 5 bubbles aaplus, 12 Feb 2017 | Read review
“the 18th floor had a beautiful view. Fast, easy elevators. Quiet in February.”
 of 5 bubbles 2013Spartanmom, 12 Feb 2017 | Read review
5 of 5