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Westgate Lakes Resort & Spa

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Traveller (2173)
Room & Suite (992)
Pool & Beach (187)
Overview
  • Excellent35%
  • Very good27%
  • Average14%
  • Poor9%
  • Terrible15%
Travellers talk about
“smokehouse grill”(127 reviews)
“paddle boats”(113 reviews)
“mini golf”(130 reviews)
Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
Apr. 30May 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,915)
There are newer reviews for Westgate Lakes Resort & Spa
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4,393 results
Traveller rating
1,282
1,110
691
526
784
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1,282
1,110
691
526
784
Show reviews that mention
All reviewssmokehouse grillpaddle boatsmini golfjacuzzi tubfull kitchenlake viewmaster bedroomwasher and dryerrecommend this resortnice resortsea worlduniversal studiosinternational drivefamily vacationorlando areadisney worldpools
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1,611 - 1,615 of 4,393 reviews
Reviewed 7 April 2015 via mobile

We've stayed at many different timeshares in the WDW area and when I saw the a Westgate was the only thing left, I was certainly apprehensive. We stayed at another Westgate one time prior but it was 15 years ago and so I was hopeful...More

1  Thank renmiked
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 14 April 2015

Thank you so much for your feedback. We take the satisfaction of our owners and guests seriously; for that we apologize that yours was not achieved. We understand that our property is not completely renovated as we work on all of them based on necessity...More

Reviewed 6 April 2015 via mobile

Large two bedroom unit. Very comfortable. Lots of activities. Great pools and bars. Few minor issues but taken care of quickly. Dishwasher came loose from counter but worked fine. Shuttle drivers were very Courteous and helpful.More

Thank Roger M
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 14 April 2015

We want to take the time to let you know how honored we are to be able to read so many positive aspects that made your stay with us a very positive one. We always want all our owners and guests to have the best...More

Reviewed 5 April 2015

I wasn't sure what to expect and feel we got alot for the price. My 14 yr old son and myself had a short stay and overall the experience was good. Would agree with a previous review that they need more shuttle times as they...More

Thank Laura M
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 6 April 2015

We appreciate your responses concerning your stay with us at the Westgate Lakes Resort and Spa. We are excited to hear that you noticed the convenient prices and enjoyed our comfortable pools. In regards to the shuttle, it is a free service and there are...More

Reviewed 5 April 2015

Poor customer service, bizarre rules for a "free shuttle" and an ancient air conditioning unit that makes sleeping next to a Boeing 747 seem easier! I still have another week to go. The lounge has a simple, and in our case broken, fairly standard sofa...More

2  Thank James B
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 6 April 2015

We really appreciate your comments in regards to your experience at the Westgate Lakes Resort and Spa. We strive in providing a truthful vacation experience to all our owners and guests with no distinctions. Our staff is always ready to offer any assistance that is...More

Reviewed 5 April 2015

Upon checking in, there was nearly 60 people ahead of me and the line was not moving. I understand it was the beginning of Easter weekend, but if they would lay off the timeshare sales pitch for a moment and just let people check in,...More

Thank RatherBGrillin
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 12 June 2015

Thank you for your honest feedback. Depending on the time of travel check-in time may take a little longer than usual. We are currently working with our room of directors on a smoother check-in process and your patience is appreciated. Please allow us to apologize...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Tennis Court
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$80 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Orlando
#48 Top resorts Hotel in Orlando
#55 Luxury Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$80 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Orlando
#48 Top resorts Hotel in Orlando
#55 Luxury Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (2173)
Room & Suite (992)
Pool & Beach (187)
Dining (83)
Amenities (146)
Family and Play Areas (28)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
sddk4
13 April 2018|
AnswerShow all 4 answers
Response from CarlTravels |
In the past, we've stayed in 1700 top floor. Peaceful Lake view and able to see Disney fireworks. 2600 is nice as well.
1
Vote
sddk4
13 April 2018|
Answer
Response from WestgateGuestRels | Property representative |
Correct; owners using their week must be staying at Town Center, Vacation Villas, and Towers to access Ship Wreck Island Water Park. While we do not yet have a water park at Lakes just yet, we do have 7 pools available for... More
1
Vote
sddk4
12 April 2018|
Answer
Response from WestgateGuestRels | Property representative |
Unfortunately, access is only available to guests staying at Town Center, Vacation Villas, and Towers.
1
Vote
Room Tips
"Before you unpack, go into the room and inspect it!"
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"Don't stay here"
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"The rooms are great with the lake view."
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"Try to stay on the lake, not in the new high rise buildings, as there is no parking!"
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