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Westgate Lakes Resort & Spa

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5,418 Reviews from our TripAdvisor Community

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There are newer reviews for Westgate Lakes Resort & Spa
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Showing 4,013: English reviews
Reviewed 19 August 2014

This was our 3rd stay at the resort and we absolutely love it. It is beautiful, clean, comfortable inside the rooms and around the grounds and pool areas. We had a gorgeous view of the lake and sunsets. All employees are friendly and helpful. The parks are super close as are shopping areas. It was great to have someone drop...

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Helpful?
Thank Mary L
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for taking the time to review your experience at the Westgate Lakes Resort and Spa, Orlando. We are delighted to hear that you enjoyed the property, as well as many of our amenities including the pools as well as our convenient location. Thank you for choosing Westgate Resorts. We look forward to your next stay. Sincerely, Anja

Plantation, Florida
Reviewed 19 August 2014

I should have known from the start this was TOO good to be true!! Westgate reeks of desperation by nature of the fact they have vultures in the form of salespersons that accost you in McDonald's off Sandlake Road. While my family and I attempted to enjoy our breakfast we were pounced on by a sales rep named Marianne! We...

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5Thank Gillian
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for your feedback. We deeply apologize for any inconvenience you experienced while staying with us. We are a timeshare resort and offer all of our owners and guests the opportunity to participate in one of our timeshare presentations. In return for participating we do offer incentives such as breakfast and discounts. Participation is purely voluntary and our sales...

Reviewed 19 August 2014 via mobile

Me and my husband enjoy ourselves. The resort was very clean. Staff was nice .Best time ever! We stayed in a studio room with a king size bed. The bed was very comfortable. Our room was in front of the lake. So at night we seen fireworks around 8 till 10 at night. 5 stars baby!

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Helpful?
Thank Lavonne W
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you very much for your fantastic review! We are delighted to hear that you had an amazing time at the Westgate Lakes Resort and Spa. We invite you back next time you visit the Orlando area. Sincerely, Anja

Virginia Beach
Reviewed 18 August 2014

We usually take our kids but this time it was just the 2 of us. The rooms are all spacious and the view of the lake is serene. We cooked in most days (full kitchen) and enjoyed eating on our private balcony but there are plenty of great restaurants near by. Just minutes from Sea World, Universal Studios, Orlando Convention...

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Helpful?
Thank BarbaraVaBch
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

We are beyond thrilled when our guests have a fantastic experience with us here at the Westgate Lakes Resort and Spa. We are so happy to know many wonderful details that made your stay a positive one. We are pleased to know you enjoyed yourself and look forward to seeing you again! Micky

mariar33174
Reviewed 16 August 2014

Loved the accommodations, shuttle buses to and from resort to attractions, Starbucks and ticket purchasing (great prices) on site, the activities need a little work...they need a good entertainment director and get the guest involved in activities)...spa was a little high in price but overall I would definitely recommend and stay at Westgate Lake Resort again. Thank you for a...

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Helpful?
Thank mariar33174
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for choosing Westgate Lakes Resort and Spa for your family vacation destination. We’re thrilled to know you enjoyed your stay and all the amenities and activities we have to offer like the free shuttle bus to/from the theme parks and Starbucks. We’re sorry to hear your Wi-Fi did not during your vacation. Please let our Front Desk know...

El Paso, Texas
Reviewed 15 August 2014

Excellent accomodations. Stayed in a 3 bedroom condo. Plenty of space, very well designed. Excellent location. Close to international drive, short drive to universal parks and easy access to get to disney parks. Would definitely stay here again.

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Helpful?
Thank Osedse
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

We are pleased you have discovered Westgate Lakes Resort and Spa. We offer the perfect place to stay for visiting Disney, Universal, or any of the other fun and exciting local attractions. It would be our pleasure to welcome you back on your next visit to the Orlando area. Sincerely, Katrina

Eger, Hungary
Reviewed 15 August 2014

We were two days in the hotel. We arrived at the hotel at night, but the reception was carried out in 10 minutes and take his room. The rooms are clean and comfortable. A large area and has excellent transport.

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Helpful?
Thank nananuka
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you so much for letting us know about your experience. WE are excited that you chose the Westgate Lakes Resort and Spa as your vacation destination. In order to make your stay enjoyable, we offer a complete resort and amenities, as well as a centrally located property. We hope to host you as our guest again soon! M.B

Reviewed 15 August 2014 via mobile

My sister-in-law owns at this resort and we used a past week to stay last year while we went to the theme parks. It was the most wonderful stay (vacation wise) I've ever had. Other than my daughters tub being loud...the room was clean and well maintained. We were on the bottom floor facing the lake. What a view to...

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Helpful?
Thank Amanda M
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for sharing your experience and congratulations on becoming new Westgate owners! We’re overjoyed to know you had a blast while on your vacation and really enjoyed your unit and all the amenities it offers. We are also conveniently located close to Universal, Disney, and Sea World. We do offer a free shuttle to/from the theme parks to make...

Reviewed 14 August 2014

We ruined the tail end of our Florida stay at this god awful, ghetto resort. You get what you pay for, its not worth the "free tickets" to the theme parks. You waste 5 hours to buy some crappy piece of resort time share. We sat there with a toddler with a fever, with an inconsiderate, lying salesman and that...

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Helpful?
7Thank MrsYoung214
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for your feedback. We deeply apologize for any inconvenience you experienced while staying with us. We are a timeshare resort and offer all of our owners and guests the opportunity to participate in one of our timeshare presentations. In return for participating we do offer incentives such as breakfast and discounts. Participation is purely voluntary and our sales...

Reviewed 13 August 2014

Everything was clean, very nice service and very reasonably priced. We would stay there again. When called down to service desk they responded very promptly to our request. Offered amenities that many places do not offer which made it convenient.

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Helpful?
Thank Sengdark
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for taking the time to let us know about your experience. We train our staff to be friendly, welcoming, and helpful. We are glad that you were able to enjoy the room amenities, resort amenities, as well as our great location! We really look forward to you and your family staying with us again in the future! Sincerely,...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Conference Facilities
Official Description (provided by the hotel)
Westgate Lakes Resort & Spa in Orlando, Florida, provides guests all the comforts of a fully furnished home! All villas are non-smoking and range from Studio Villas with kitchenette and large jetted tub that sleep 4 to spacious Four-Bedroom Villas with full kitchen plus two kitchenettes that sleep up to 16, all within minutes of Orlando's world-class theme parks and tourist attractions. With scheduled shuttle service to Disney, Universal, SeaWorld and the Orlando Premium Outlets, 7 pools, full service Serenity Spa, Marketplace, Smokehouse Grill restaurant, Sid's Bistro serving Starbucks, extensive Activities program and lakefront Marina there is sure to be something for everyone. Westgate Lakes Resort & Spa is also pet friendly, allowing one pet under 60 lbs (fees apply). Come enjoy your Orlando vacation in comfort at the Westgate Lakes Resort & Spa! ... more   less 

Additional Information about Westgate Lakes Resort & Spa

Address: 10000 Turkey Lake Road, Orlando, FL 32819-8007
Region: United States > Florida > Central Florida > Orlando
Price Range: $119 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westgate Lakes Resort & Spa 4*
Number of rooms: 2000
Reservation Options:
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Also Known As:
Westgate Lake Resort Spa
Westgate Resort Orlando
Westgate Lakes Florida
Westgate Lakes Hotel Orlando
Westgate Lake Resort Orlando
Westgate Hotel Orlando
Westgate Lakes Orlando
Westgate Lakes Resort & Spa Orlando, Florida
Hotel Style:
#31 Spa Hotel in Orlando
#45 Top resorts Hotel in Orlando
#53 Luxury Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Westgate Lakes Resort & Spa staff and other travellers.
286 questions
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Rhode Island
2 months ago

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Questions? Get answers from Westgate Lakes Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get a room above the minature golf course and check out what activities take place by the pools. We were by a pool that showed a film.”
DebraSimpson, 19 Apr 2017 | Read review
“Ask for a remodeled unit”
313kristah, 19 Apr 2017 | Read review
“The one and two bedrooms offer the best value but, skip the sales pitch!”
frankr979, 17 Apr 2017 | Read review
“select a room away from pool s as they are open till 11pm and can be somewhat noisy.”
Larson-7, 16 Apr 2017 | Read review
“Stay someplace else.”
Z2299LVtomc, 8 Apr 2017 | Read review
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