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Westgate Lakes Resort & Spa

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Westgate Lakes Resort & Spa
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5,209 Reviews from our TripAdvisor Community

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Showing 3,860: English reviews
Denver, North Carolina
Reviewed 10 April 2014

Getting away to warm Florida weather was just what I needed. Apparently, I needed a luxury vacation too. While attending Type-A Blogging Bootcamp at Walt Disney World, I had the opportunity to stay at Westgate Lakes Resort & Spa located in Orlando, Florida and ohhhh myyy! I know what you’re thinking…those are not professional review words, but hear me out!...

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Helpful?
Thank Kerry C
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

We appreciate your review, thanks for sharing your story. Westgate Lakes Resort and Spa is the perfect vacation for an entire family to enjoy. We are so delighted to have been able to provide you with a luxurious and relaxing time. The next time you’re in the Orlando area we hope that we will be on your mind. Ariel

Reviewed 10 April 2014

Very friendly and knowledgeable staff! We only stayed one night, but I would go back for sure. Our travel plans changed last minute and we were pretty stressed out about it. We needed a place to stay for the night and we found this place online not knowing anything about it or the area for that matter. We checked in...

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Helpful?
Thank Ryan M
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for such a great review on Westgate Lakes Resort & Spa. We are beyond thrilled that our staff was very friendly, helpful, and knowledgeable even at a late hour. We are pleased to hear you felt safe and secure by our 24/7 security and that you were able to experience some of the amenities we offer before you...

Orlando, Florida
Reviewed 10 April 2014

My stay at Westgate has always been the best. I've been coming to Westgate since I was in Middle School and I am 26 now. I encourage everyone to stay at least one. Turkey Lake Road in Orlando is the best!!

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Helpful?
Thank LadiPooh
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for sharing your experience. We feel honored to know you’ve been visiting Westgate for many years and would recommend us to everyone. We are glad you chose us and we will see you again soon! Brittany

Louisburg, North Carolina
Reviewed 10 April 2014

We were originally booked at Caribe Cove, another local resort. That place was a complete dump! After the second night of misery we cancelled the rest of our 7 night stay there are ran full speed to the Westgate Resort & Spa. What a wonderful place to stay. It's just minutes from ALL the Parks. I must have looked as...

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Helpful?
Thank MCogliati
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

We are beyond thrilled when our guests have a fantastic experience with us here at Westgate Lakes Resort & Spa. We are pleased to hear our Front Desk was able to accommodate you quickly and easily after having a long day. Our staff strives to provide our guests with excellent customer service. Our team waits for your next visit! Brittany

Silver Spring, Maryland
Reviewed 10 April 2014

My experience with westgate lakes was perfect from check in to check out. The staff was amazing! I have not received such awesome customer service in a very long time.After you check in, they have a staff member guide you to your room and explain all the amenities and activities. They have free paddle boats, minature golf, tennis. Ect. We...

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Helpful?
Thank peach28
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Wow! What an amazing review! That’s so awesome to hear you had such a memorable stay. We love hearing that our staff provided you with awesome customer service and made your vacation even better. It’s great that you were able to enjoy many of the amenities we offer on site as well. We are honored that you chose us for...

Long Branch, New Jersey
Reviewed 10 April 2014

This was not only my kids first time flying but also their first time staying at a resort that was such a great experience! We didn't want to leave! It had all we needed and we felt at home! Thank you

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Helpful?
Thank MissLeah T
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Welcome to Westgate Lakes Resort and Spa! Thank you so much for letting us know about your great experience! We were so delighted to have you and your family at our resort. Please think of us as your home away from home on your next visit. Ariel

Moultrie, Georgia
Reviewed 10 April 2014

From great activities for the kids to being able for us to relax also was great!!! I encourage everyone to stay at least one whole week!!! Become a owner and go back every year!!! We even rode over to Coco Beach for a few hours! We had two 16 year olds and they made new friends played blacklight volleyball, went...

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Helpful?
Thank Robbie S
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for sharing such a great vacation experience! It sounds like you were able to experience a lot of the different amenities and activities we offer on site. We offer something for everyone in the family to do! We also offer a free shuttle service to Universal Studios, Sea World, and Epcot. It helps make your vacation just a...

Macon, Georgia
Reviewed 10 April 2014 via mobile

Nothing is going to be 100 percent, but they gave 100 percent to satisfy the guest. I appreciated the service; the rooms were updated, luxurious, very aesthetic, and clean. I plan on staying here again.

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Helpful?
Thank Drina1014
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for sharing your stay with us. We are very flattered to hear how much you loved our resort. It would be so great to have you visit again! Ariel

Jacksonville, Florida
Reviewed 10 April 2014

I loved every minute of it. The staff was great and courteous, The amenities were awesome. I didn't have to leave the resort if I didn't want to. It was a one stop shop. There are activities daily for every one. I liked it so much that I stayed an extra night.

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Helpful?
Thank Scrap1911
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Wow, what a great vacation experience, thank you for sharing! We love to hear you found the resort amenities to be awesome. We do offer a lot of different amenities for all ages to enjoy. We are pleased to hear our staff were great and courteous. They are there to make your vacation experience even better! We are honored you...

Charleston, South Carolina
Reviewed 10 April 2014

We arrived late one evening and were pleasantly surprised by the kindness of the staff. From the moment we walked into the lobby I was greeted and directed to the front desk. After the front desk agent helped us (very, very friendly) we were asked twice if we needed help getting to our villa. There were also two very friendly...

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Helpful?
Thank ShannonD376
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

We are very pleased to hear that all of the staff members you encountered went above and beyond your expectations. Every time we hear a review such as yours this helps our staff continue to improve the customer service experience overall. Please come back to see us soon! Ariel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Westgate Lakes Resort & Spa in Orlando, Florida, provides guests all the comforts of a fully furnished home! All villas are non-smoking and range from Studio Villas with kitchenette and large jetted tub that sleep 4 to spacious Four-Bedroom Villas with full kitchen plus two kitchenettes that sleep up to 16, all within minutes of Orlando's world-class theme parks and tourist attractions. With scheduled shuttle service to Disney, Universal, SeaWorld and the Orlando Premium Outlets, 7 pools, full service Serenity Spa, Marketplace, Smokehouse Grill restaurant, Sid's Bistro serving Starbucks, extensive Activities program and lakefront Marina there is sure to be something for everyone. Westgate Lakes Resort & Spa is also pet friendly, allowing one pet under 60 lbs (fees apply). Come enjoy your Orlando vacation in comfort at the Westgate Lakes Resort & Spa! ... more   less 

Additional Information about Westgate Lakes Resort & Spa

Address: 10000 Turkey Lake Road, Orlando, FL 32819-8007
Region: United States > Florida > Central Florida > Orlando
Price Range: $151 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westgate Lakes Resort & Spa 4*
Number of rooms: 2000
Reservation Options:
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Also Known As:
Westgate Lake Resort Spa
Westgate Resort Orlando
Westgate Lakes Florida
Westgate Lakes Hotel Orlando
Westgate Lake Resort Orlando
Westgate Hotel Orlando
Westgate Lakes Orlando
Westgate Lakes Resort & Spa Orlando, Florida
Hotel Style:
#31 Spa Hotel in Orlando
#45 Top resorts Hotel in Orlando
#51 Luxury Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Westgate Lakes Resort & Spa staff and other travellers.
253 questions
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Questions? Get answers from Westgate Lakes Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor and lake view.”
 of 5 bubbles beegee57, 14 Jan 2017 | Read review
“my top floor in complex 2200 was relatively quiet - room itself was very undesirable.”
  • outdated furnishings
  • notice the awful table and chairs, mirror wall above bed
 of 5 bubbles MktgChick, 11 Jan 2017 | Read review
“stay away!”
 of 5 bubbles , 9 Jan 2017 | Read review
“Higher floors are better away from A/C units for hotel.”
 of 5 bubbles mgold2016, 8 Jan 2017 | Read review
“Ask for high floor, park facing, renovated”
 of 5 bubbles Josie700, 6 Jan 2017 | Read review
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