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Westgate Lakes Resort & Spa

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5,145 Reviews from our TripAdvisor Community

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There are newer reviews for Westgate Lakes Resort & Spa
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Showing 3,814: English reviews
Millsboro, Delaware
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 November 2013

A great place to stay with family. Feels very safe. Is clean, commfortable and very spacious. Great pools and beautiful landscaping. Min-golf, tennis, paddle boats and spa! The two-bedroom villa is perfect. Our girls loved the huge bathtub in the master bath! We stayed Halloween week and they had lots of activities planned for kids on Halloween day. Great location-... More 

Helpful?
1 Thank RoadtripMomma80
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for taking a moment to write a review of your time at Westgate Lakes Resort & Spa. We are a family oriented resort, and it's pleasing to know that you found it a great place to stay with your family. As you found, we not only have a lot of amenities, but scheduled activities as well, both for... More 

Tucson, Arizona
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 November 2013

We had a good time. Really liked the accommodations. Everyone was very friendly & helpful. We have already booked 2 more Westgate resorts for December 2013! And, Smokehouse Grill was a great place to eat. Highly recommend this resort. We will be back soon, I hope!

Helpful?
Thank Debra G
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

It's gratifying to read that you and yours had a good time and really liked the accommodations. Your recommendation is greatly appreciated. We hope to see you again, too! Sincerely, David More 

Colchester
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 November 2013

An outstanding apartment with great facilities. The food in the site restaurant was wonderful with excellent helpful staff. The resort was also central to the Disney Parks. An altogether brilliant stay.

Helpful?
Thank RoyColchester
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for choosing to stay with us at Westgate Lakes Resort & Spa, and for taking a moment to write a review. We're delighted that you found the unit "outstanding" and the facilities "great". We're also glad that you enjoyed our award-winning Smokehouse Grill and helpful staff. It would be our pleasure to have you stay with us again!... More 

Cambridge, United Kingdom
Level Contributor
1 review
Reviewed 19 November 2013 via mobile

Absolutely loved this hotel...stayed here with my husband, daughter, son-in-law, his mum and my two granddaughters. We were here for three nights but would love to have stayed longer, we found the rooms, pools, crazy golf and reception were excellent...would definitely recommend this resort and would return ourselves...wonderful views of lakes...

Helpful?
Thank midgestneots
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

It's so nice that you and your family absolutely loved our resort and had a wonderful three nights. You are always welcome here. We hope to see you again soon! Sincerely, David More 

Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 November 2013

This past summer my family and I went down to Orlando for a Disney vacation and we stayed at Westgate Lakes Resort & Spa. As we were heading down we were hoping that the room would be good, but we tried to keep our expectations in check. Our first experience with the staff was when we accidentally pulled into the... More 

Helpful?
2 Thank M P
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for choosing to stay at Westgate Lakes Resort & Spa. It's so nice that you really enjoyed your 3 bedroom unit and our close location to the theme parks. It's our wish to have you stay with us again! More 

Cape Coral, Florida, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 November 2013

We spent 6 days and 5 nights here for our anniversary. Everything was first class all the way. We would definitely stay here again and have recommended Westgate Lakes Resort to all of our friends. We enjoyed the spa, very clean. All the staff were very pleasant and helpful. The smokehouse restaurant has very good quality food at reasonable prices.... More 

Helpful?
Thank Kathy H
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Happy Anniversary! It's gratifying to read that you found it first class all the way and you would definitely stay here again. Thanks for choosing to stay with us, and we look forward to your next visit! More 

kcmo
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 November 2013

Great location to Orlando CC - $16 Cab ride Staff was very helpful Room was clean, loved the private balcony Fitness center was great if anything - too much equipment The only negative comment concerning this facility was the music played in the reception and front desk area was very loud - night or day I would stay at this... More 

Helpful?
Thank mu1976ls
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

We really appreciate you taking a moment to share your experience. As you mentioned, we are located close to the Orange County Convention Center. We're pleased that you found the room clean, the staff helpful and that you enjoyed the fitness center. We thank you for the suggestion regarding the music, and it will be passed on to the appropriate... More 

FORT WAYNE
Level Contributor
4 reviews
3 hotel reviews
Reviewed 17 November 2013

We stayed one night at Westgate near the end of our honeymoon. The guest service was professional. Do keep in mind that if you book here, they are going to approach (repeatedly) you about purchasing a time share property. Book a tour with your money, get a refund when you show up for it, and incentives..same old story. We stayed... More 

Helpful?
Thank MARA K
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

We appreciate you taking a moment to share with us your experience at Westgate Lakes Resort & Spa. Congratulations on your wedding! We're glad that you enjoyed our location and staff. Some of our units have yet to be updated, and we apologize if you received one without a makeover. It would be our pleasure to have you stay with... More 

Hollywood, Florida, United States
1 review
Reviewed 14 November 2013

The staff was very nice and professional. The studio room we rented was cozy. Our coffee maker was broken so we called the front desk and they had a new one right out of the box deliver with in 10 min. The kids loved the jet tub! Would highly recommend staying here if you want to feel at home after... More 

Helpful?
Thank Jennifer E
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

We appreciate you choosing to stay here at Westgate Lakes Resort & Spa. We couldn't be happier that you are pleased, you found the staff to be nice & professional, and you enjoyed the cozy studio. We're glad that we were able to immediately address your coffeemaker issue. It would be our pleasure to have you visit here again! Sincerely,... More 

Biggleswade
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 14 November 2013

We stayed here for 2 weeks at the end of October/beginning of November. There were 4 of us, 2 adults and 2 children aged 10 and 11.Checking in was no problem, it was evening so no one in the queue. We were then given keys and handed over to a guy (Rich I think his name was) who booked us... More 

Helpful?
Thank Amanda L
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

We appreciate you taking the time to write a review of Westgate Lakes Resort & Spa. We're glad that check in went smoothly and that Rich was able to accommodate you. Additionally, we're pleased that you found the unit spacious and lovely. We have been rolling out updates across our resorts, and we regret that you didn't receive one with... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Conference Facilities
Official Description (provided by the hotel)
Westgate Lakes Resort & Spa in Orlando, Florida, provides guests all the comforts of a fully furnished home! All villas are non-smoking and range from Studio Villas with kitchenette and large jetted tub that sleep 4 to spacious Four-Bedroom Villas with full kitchen plus two kitchenettes that sleep up to 16, all within minutes of Orlando's world-class theme parks and tourist attractions. With scheduled shuttle service to Disney, Universal, SeaWorld and the Orlando Premium Outlets, 7 pools, full service Serenity Spa, Marketplace, Smokehouse Grill restaurant, Sid's Bistro serving Starbucks, extensive Activities program and lakefront Marina there is sure to be something for everyone. Westgate Lakes Resort & Spa is also pet friendly, allowing one pet under 60 lbs (fees apply). Come enjoy your Orlando vacation in comfort at the Westgate Lakes Resort & Spa! ... more   less 

Additional Information about Westgate Lakes Resort & Spa

Address: 10000 Turkey Lake Road, Orlando, FL 32819-8007
Region: United States > Florida > Central Florida > Orlando
Price Range: $127 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westgate Lakes Resort & Spa 4*
Number of rooms: 2000
Reservation Options:
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Also Known As:
Westgate Lake Resort Spa
Westgate Resort Orlando
Westgate Lakes Florida
Westgate Lakes Hotel Orlando
Westgate Lake Resort Orlando
Westgate Hotel Orlando
Westgate Lakes Orlando
Westgate Lakes Resort & Spa Orlando, Florida
Hotel Style:
#31 Spa Hotel in Orlando
#45 Top resorts Hotel in Orlando
#50 Luxury Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Westgate Lakes Resort & Spa staff and other travellers.
239 questions
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Questions? Get answers from Westgate Lakes Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would ask for an end unit. Allows for more windows and neighbors on only one side.”
 of 5 bubbles JesseFuller, 29 Nov 2016 | Read review
“block 4 not too far from main lobby”
 of 5 bubbles caroliney877, 22 Nov 2016 | Read review
“Poor guest service that is not worth a penny!”
 of 5 bubbles Q122LQbonnies, 21 Nov 2016 | Read review
“Our room was 2223B - which was quite a ways to walk to restaurant or main lobby.”
 of 5 bubbles UsaTammer, 19 Nov 2016 | Read review
“They do not offer room requests”
 of 5 bubbles wanderenn, 17 Nov 2016 | Read review
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