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Westgate Lakes Resort & Spa

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Room & Suite (992)
Pool & Beach (187)
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Overview
  • Excellent35%
  • Very good27%
  • Average14%
  • Poor9%
  • Terrible15%
Travellers talk about
“smokehouse grill”(127 reviews)
“paddle boats”(113 reviews)
“mini golf”(130 reviews)
Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,917)
There are newer reviews for Westgate Lakes Resort & Spa
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4,395 results
Traveller rating
1,283
1,110
690
526
786
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1,283
1,110
690
526
786
Show reviews that mention
All reviewssmokehouse grillpaddle boatsmini golfjacuzzi tubfull kitchenlake viewmaster bedroomwasher and dryerrecommend this resortnice resortsea worlduniversal studiosinternational drivefamily vacationorlando areadisney worldpools
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21 - 25 of 4,395 reviews
Reviewed 1 week ago

Thanks for a great stay Westgate... We enjoyed staying at this location. The rooms are very nice. The grounds are very nice and the staff is pleasant. We only had a few problems and they were resolved quickly. We are not owners in Westgate so...More

Thank AnnaWholey73
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 1 week ago

Anna, Thank you for reviewing our Westgate Lakes Resort & Spa. It is great to know that you enjoyed our fantastic staff, comfortable units, and facilities. Your feedback is appreciated as we are always looking to provide a better experience for our guests. We hope...More

Reviewed 2 weeks ago via mobile

If I could give this place a 0 I would. This has been the worst experience . We are still here and it hasn’t gotten any better. If I could have found another hotel I would have. First of all the parking sucks My husband...More

1  Thank Jennifer MsHunt J
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 1 week ago

We offer our sincere apologies regarding the extraordinary incidents you have mentioned and most of all that you were unable to enjoy your recent stay with us. Please know that the level of service we provide is taken very seriously. We remain hopeful you will...More

Reviewed 2 weeks ago

We were a group of 8 people 6 adults (1 in a wheelchair) 2 children(11&14) we had the use of the whole unit A&B side room number 1337. The large 2 bed unit was in much better repair than the 1 bed unit. The 1...More

Thank Lisa B
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 1 week ago

Lisa, We appreciate you for taking the time to review our Westgate Lakes Resort & Spa. Although we are in the process of enhancing many of our features, we expect our units to be nothing less than clean and fully functional upon arrival. It is...More

Reviewed 2 weeks ago

Westgate on the outside is beautiful but parking is HORRIBLE and they do NOT update the furniture. I can handle the saggy sofas but those beds are horrible. The BEST thing about Westgate is their customer service. Especially their valet parkers. These guys are WONDERFUL.More

Thank Pamela L
Response from WestgateGuestRels, Public Relations Manager at Westgate Lakes Resort & SpaResponded 2 weeks ago

Pamela, Thank you for taking the time to review our property. We appreciate your feedback as information such as this allows us to better evaluate our performance and gives us the opportunity to make improvements. We understand parking may be a concern, which is why...More

Reviewed 2 weeks ago

My family decided a last minute spring break and to save some money, we agreed to a 90 minute timeshare presentation which last over 2.5 hours. Our person kept asking if I wanted to leave my kids in a play room and was annoyed when...More

1  Thank Toni B
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 2 weeks ago

Toni, thank you for your review of Westgate Lakes Resort & Spa. We regret to hear that your stay was anything less than exceptional. Please remember that participating in our timeshare presentation is voluntary; this option is available for our guests who are interested in...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Tennis Court
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$80 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Orlando
#48 Top resorts Hotel in Orlando
#55 Luxury Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$80 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Orlando
#48 Top resorts Hotel in Orlando
#55 Luxury Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2176)
Room & Suite (992)
Pool & Beach (187)
Dining (83)
Amenities (146)
Family and Play Areas (28)
Business Centre & Event Rooms (11)
Questions & Answers
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sddk4
13 April 2018|
AnswerShow all 4 answers
Response from CarlTravels |
In the past, we've stayed in 1700 top floor. Peaceful Lake view and able to see Disney fireworks. 2600 is nice as well.
1
Vote
sddk4
13 April 2018|
Answer
Response from WestgateGuestRels | Property representative |
Correct; owners using their week must be staying at Town Center, Vacation Villas, and Towers to access Ship Wreck Island Water Park. While we do not yet have a water park at Lakes just yet, we do have 7 pools available for... More
1
Vote
sddk4
12 April 2018|
Answer
Response from WestgateGuestRels | Property representative |
Unfortunately, access is only available to guests staying at Town Center, Vacation Villas, and Towers.
1
Vote
Room Tips
"Before you unpack, go into the room and inspect it!"
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"Don't stay here"
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"The rooms are great with the lake view."
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"Try to stay on the lake, not in the new high rise buildings, as there is no parking!"
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