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Fun place to stay! Hotel we clean and nice employees. Pool were nice. Lazy river cost to float in. Cheapest tube was $6. So we didn't get in. Love having shuttle to run us to the other place in Universal. City walk was awesome. Love...More
Great location, but customer service was off the chart. Awesome!! Better than some Disney resorts. Lazy river was great and has fun for all family. Clean and cozy. Quick transportation to Citywalk. Great selection of food.More
82 Thank E-man1979
Response from Universal's C, Manager at Universal's Cabana Bay Beach ResortResponded 16 May 2017
Thank you for your kind review and for choosing Cabana Bay. We're thrilled to hear your overall experience at our resort exceeded your expectations, especially the service provided by our team members.
We can't wait to welcome you back for more fun and relaxation!
This property has all the amenities needed to keep your kids entertained. However, due to its size it is very difficult to navigate the property, even with one of their maps. We had a room in building 8, called Beachside and it was so difficult...More
This place was great with a cool design, helpful staff, very clean and comfortable. Highly recommend for a 3 minute shuttle directly to the parks, and regular service.
The only gripe I have is in the pool area - charging to rent/buy a tube to...More
The resort staff was very helpful, the rooms are clean and comfortable and the shuttle to the various theme parks was immensely helpful, especially for those visiting for the first time. The pool and lazy river were one of our favorite attractions.
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Response from Cattabrie | Reviewed this property |
JUST did this myself and the answer is YES. We checked in around 7:30am, received our room key, and dropped off our luggage for safekeeping. All you need for early entry to the park is a room key - you simply flash it on a... More
JUST did this myself and the answer is YES. We checked in around 7:30am, received our room key, and dropped off our luggage for safekeeping. All you need for early entry to the park is a room key - you simply flash it on a line while in the park. No one touches it, no one examines it, no one compares it to list of anything. Early entry allowed us to get some great pictures and for the available rides, no wait. Worth it!
We were in the Castaway building facing the parking lot, 4th floor, family suite. Not a great view but it was quiet. I've read several reports about the pool side being loud. It was an easy walk to the lobby and bus pick up... More
We were in the Castaway building facing the parking lot, 4th floor, family suite. Not a great view but it was quiet. I've read several reports about the pool side being loud. It was an easy walk to the lobby and bus pick up as well as other amenities. We loved it. Parked right outside our room and caught the elevator. Our prevous stay was in the building where the restaurant and bowling alley are located. It was an indoor corridor but quite a walk to get to the bus area. Easy but long. I'd shy away from the first floor rooms facing the pool (exterior hallways). Lots of traffic outside your room.
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"Stay in the Beachside building for great views of Volcano Bay water park. Room 8308 was great."