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Hyatt Place Orlando Universal

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#69 of 336 Hotels in Orlando
Certificate of Excellence
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912 Reviews from our TripAdvisor Community

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Showing 759: English reviews
Seattle, Washington
Reviewed 13 August 2015 via mobile

Booked through Costco package with Universal Studio. Clean and spacious room. Good breakfast. Free AM shuttle to Universal Studio and late pm return rides. Only thing that could have been better is to provide shuttle rides during the day...maybe once per hour. Taxi back to the hotel is only $4.80 plus tips. Very friendly front desk staff... Ariel was the...

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Helpful?
Thank M L
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Thank you for staying with us and giving Ariel a shout-out!!

Dorado, Puerto Rico
Reviewed 12 August 2015 via mobile

We were looking for a hotel near Universal that has free breakfast, clean and comfortable. The hotel breakfast was very good, has yogurt and fresh fruits which I love and hot breakfast for my husband. The bed was very comfortable as well. The room size was ok and was clean as well. The only complaint was the shuttle transportation but...

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Thank Lila450
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Thank you for sharing your experience. We are happy to hear you enjoyed our Grand Hyatt bed and complimentary Hot Skillet breakfast. Hope to see you and your family soon!

Reviewed 12 August 2015

Ok so we stayed here for four days while our plans were to go to universal. Loved the size of the room and was within walking distance of universal which we did walk one time. The trip turned to an unexpected complication which caused us to be more in the hotel. The pool is pretty small. The continental breakfast not...

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Thank Nursedannie79
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Thank you for your review. I am troubled by the opportunities that you encountered and would love a chance to discuss it with you. At your convenience, would you ring me at the hotel, 407-351-0627 ext 5104. Thank you!!

New York City, New York
Reviewed 11 August 2015 via mobile

Customer Service: The customer service at this hotel exceeds all past trips--including true five star hotels. Arielle was absolutely incredible-- including before our arrival, to after our checkout! We had some issues with our flight, and had to arrive a day later. Arielle and Danny were both amazing and absolutely made our stay beyond welcoming and comfortable! We felt like...

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Thank warriorp
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Thank you so much for celebrating your Anniversary with us. We are pleased to know that our staff made the occassion feel more special!! On behalf of Arielle, Danny and the Hyatt Place Team, thank you and we look forward to your next visit!!

Sebastian, United States
Reviewed 11 August 2015

room was very clean and so was the bathroom and the sink area. The hallways though is a different story the carpet needs cleaning and the elevator needs to be checked out. Very slow. While we where there the hotel alarm decides to go off. The shuttle is great though if you are going to visit the parks you should...

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Helpful?
Thank David S
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Hi David, Thank you for your feedback. It helps us to grow. I looked into the fire alarm situation, unfortunately, one of our adult guest accidentally pulled the fire alarm. We apologize for any inconvenience that casued. As for the overcroweded breakfast, I will look into why the overflow room wasn't being utilized in conjunctin with the gallery seating. I...

Jackson, United States
Reviewed 11 August 2015

Good service, good breakfast with fruit, pastry, and hot items. Convenient to Universal. Quick 15 minute walk via sidewalk if you miss the free shuttle in the morning or choose not to take it back to stay out later that nite. (If you have younger kids, you will prefer the free shuttle over & back)

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Thank Matthew H
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Matthew, It's so good to hear that you enjoyed our complimentary Hot Skillet breakfast and location!!

Rio de Janeiro, Brazil
Reviewed 10 August 2015

Average. Many people, less seats and tables to stay and eat your meal. You maibe eat your breakfast stand up. Roons needs to be more clean. Carpets needs to be more clean, and the roon (my roon) Was smelling a little bit like a wet carpet (stinking)

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Thank Anderson C
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Hi Anderson, We value your opinon, it helps us to grow.

Saint Augustine, Florida
Reviewed 9 August 2015 via mobile

I have had the opportunity to stay at this property several times over the last couple years. The rooms are always clean, comfortable and well appointed. The hotel is in a great location near many of the attractions as well as restaurants and shopping. Great choice for business or family.

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Thank robaconk
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Thank you so much for making us your go-to-hotel!!! Now that you are familiar with our property, please don't forget to call us ahead of time for any special request. We look forward to seeing you again soon!!

Atlanta, Georgia, United States
Reviewed 9 August 2015

Excellent choice for visiting Universal Studios Orlando. Rooms were clean & Modern. Beds were very comfortable! Breakfast was good and different choices daily. Staff was friendly. If you are depending on the shuttle service for the park from the hotel, you must reserve space in order to be able to get on the shuttle. Day one we could not get...

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Thank Hollie T
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Hollie, Thanks so much for taking time to write a review. We hope you and your family will visit again!!

New Lenox
Reviewed 8 August 2015 via mobile

My family stayed here for 3 nights while visiting universal studios. It was clean and the beds and pillows were comfortable. The actual room was a bit small especially the bathroom. The breakfast was ok. I suggest going early to breakfast because it gets crazy crowded around 9 am Overall we would stay here again!

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2Thank Laurie C
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Laurie!! Thank you for taking time to write a review. We look forward to seeing you and your family again!!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Orlando Universal

Address: 5895 Caravan Court, Orlando, FL 32819-7901
Region: United States > Florida > Central Florida > Orlando > Florida Center
Price Range: $160 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Orlando Universal 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Hyatt Place Universal Studios Hotel Orlando
Hyatt Place Orlando Universal Florida
Hyatt Universal Studios
Hyatt Orlando
Hotel Style:
#31 Business Hotel in Orlando
#31 Romantic Hotel in Orlando
#37 Green Hotel in Orlando
#58 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Orlando Universal staff and other travellers.
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Questions? Get answers from Hyatt Place Orlando Universal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is right across from Universal Studios.”
 of 5 bubbles 31francess, 9 Nov 2016 | Read review
“You do not want garage view!”
 of 5 bubbles HSL73, 1 Nov 2016 | Read review
“High floor facing the park isn't that great...you can't really see the park from hotel, so a backside room would probably be quieter.”
 of 5 bubbles celenab2014, 17 Oct 2016 | Read review
“Have rooms facing universal studios”
 of 5 bubbles nicegirlakthy1, 15 Oct 2016 | Read review
“to get a good rate on this hotel, book thru a travel site then log in to hyatt.com for rate comparison.”
  • Living area offering a couch
  • Area with refrigerator, sink and desk
 of 5 bubbles flyaapurser, 5 Oct 2016 | Read review
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