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Coco Key Hotel and Water Park Resort

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2,531 Reviews from our TripAdvisor Community

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There are newer reviews for Coco Key Hotel and Water Park Resort
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Showing 2,346: English reviews
Swansea County, United Kingdom
Reviewed 15 March 2016

I first stayed here in the summer last year and my stay was great. the hotel offered everything i needed. they are central to international drive which means your close in each direction to all the parks etc. Its clean. basic and a very nice hotel. will stay here everytime i visit in future.

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3Thank Andrew2016p
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Andrew2016p, Thank you for taking the time to provide us feedback regarding your recent stay. We truly appreciate it and it allows us to continually meet and exceed your expectations. I am thrilled that you and your family had a great experience with us last summer. The location of the hotel is indeed central and walking distance from restaurants...

Marinette, Wisconsin
Reviewed 14 March 2016

The pools and water park were great. But the air conditioning didn't work in the room, the carpet was so filthy your feet were black if you walked around barefoot in your room. You never knew what kind of towels you'd get - some days we didn't get any hand towels, the next day we didn't get any wash clothes....

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2Thank Niyz4golf
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Niyz4golf, Thank you for taking the time to provide us with a review. I would like to offer my sincere apology for the challenges you faced during your stay with us. We strive to provide you excellent service from check in to check out and I am disappointed we were not able to meet that goal. I would like...

Halifax, Nova Scotia, Canada
Reviewed 13 March 2016 via mobile

We stayed at the hotel for 1 night. The rooms are clean and comfortable, and the staff was very helpful and friendly. The buffet breakfast was excellent for this type of hotel (except for the weak coffee, but that's just Florida). The water park was a hit with my 5 and 8 year old. Would definitely recommend to friends for...

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1Thank Judy A
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Judy A, Thank you for taking the time to give us feedback regarding your recent stay. We truly appreciate it and it allows us to continually meet and exceed your expectations. I am thrilled that you and your family had a great experience with us. I am so pleased you were able to fully enjoy the water park and...

Alpharetta, Georgia
Reviewed 12 March 2016 via mobile

To start with they would not allow my wife to check in bc I made the reservation for her and my son. So the hotel cancelled the reservation and did not even have the decency to offer her a different room. She actually had to ask the unhelpful staff is they could get her into another room. After 40 minutes...

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Helpful?
9Thank Charles m
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Charles m, Thank you for taking the time to provide us with a review. I would like to offer my sincere apology for the challenges you faced during your stay with us. We strive to provide you excellent service from check in to check out and I am disappointed we were not able to meet that goal. I would...

Johannesburg
Reviewed 10 March 2016

I stayed here with my family recently. We had a big family room for the 4 of us. The location is good - on International Drive. There is a free shuttle service to Universal Orlando. There is a nice water park at the hotel but we didn't get to use it because it is closed on Mondays - which is...

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4Thank Sara_E_11
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Sara_E_11, Thank you for taking the time to provide us feedback regarding your recent stay. We truly appreciate it and it allows us to continually meet and exceed your expectations. I am thrilled that you and your family had an good experience with us. I am so sorry to hear that you were not able to use the water...

Reviewed 9 March 2016 via mobile

We stayed for 3 nights this past week. Had a great time! My kids loved the water park, the arcade & meeting coco at the dance party! (Brilliant way to close the pool BTW!) Lana at the front desk was very helpful n friendly. Eli the manager I believe was awesome n very personable! ( we kept deactivating our room...

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3Thank Kristi R
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Kristi R, Thank you for taking the time to provide us feedback regarding your recent stay at Coco Key Hotel & Water Resort. It is valued guest like you that allow us to continually meet and exceed your expectation. Thank you we truly appreciate it. Your comments have been posted in our break room so that Team Members can...

Cypress Gardens
Reviewed 8 March 2016 via mobile

Quick review yes the hotel is understaffed but everyone is very helpful you can tell they're trying to hire quality employees verses just bodies. my kids enjoyed the pool arcade and the Water Park. I enjoyed a little time at the bar have to say there's a bartender named Tanya who was extremely friendly and very nice. There's a morning...

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4Thank Stephanie B
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Stephanie B, Thank you for taking the time to provide us feedback regarding your recent weekend gateway. We truly appreciate it and it allows us to continually meet and exceed your expectations. I am thrilled that you and your family had a great experience with us. I am so pleased you were able to fully enjoy the water park...

Bloomington, Illinois
Reviewed 6 March 2016

After staying at his hotel, I will never stay again. The second we arrived at the hotel, it was not at all what the website portrays. The pictures make the hotel seem very nice and well kept, however it was the exact opposite. Upon arriving and checking in, I immediately had issues with payment which I was told over the...

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4Thank Jessica T
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Jessica T, Thank you for taking the time to provide us with a review. I would like to offer my sincere apology for the challenges you faced during your stay with us. We strive to provide you excellent service from check in to check out and I am disappointed we were not able to meet that goal. I would...

Houston, Texas
Reviewed 6 March 2016

From check in to check out, the staff was excellent. Everyone was very nice and inviting. We requested a room facing the park, which was no problem. Overall, great experience and will definitely visit next time I'm in Orlando.

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3Thank mrs_kgs08
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello mrs_kgs08, Thank you so much for taking the time to provide us a review regarding your recent stay. We truly appreciate it and it allows us to continually meet and exceed your expectations. I am thrilled that you and your family had a great experience with us. Our ultimate goal is to provide all our guest a safe, clean...

Reviewed 6 March 2016

Grounds impeccable, all staff friendly and accommodating, room was clean. The front office was run efficiently. We arrived early and our room was made available to us in only a few minutes. A special thanks goes out to the front office manager, Andrew Holt, front desk reservationist, Gina, and to Daphne, the activities rep. This was our second visit and...

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Helpful?
4Thank Mary1551
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Mary1551, Thank you for taking the time to provide us feedback. I am thrilled that you and your family had a great stay with us. I am so pleased you enjoyed our breakfast buffet. I have also filled out a comment form on your behalf for Andrew, Gina and Daphne so that they can be recognized at our next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Family friendly hotel and water resort located near the major theme parks and shopping. Coco Key Hotel and Water Resort is Orlando's first canopy covered water park boasting fourteen flumes, featuring "The Boomerango," 60ft of thrill seeking adventure offering twists and turns until you splash into our heated outdoor pool. Coco Key offers a 6,000 sq.ft. arcade featuring over 50 of the newest and coolest video games and interactive gaming on the market today. Coco Key Hotel and Water Resort-Orlando offers 391 well appointed Guestrooms and Suites designed for your Orlando, Florida lodging needs. Amenities include free local calls, coffee/tea makers, self controlled air conditioning, 37" plasma televisions with ESPN, am/fm alarm clock radios. Additional amenities include complimentary transportation to Universal, SeaWorld, Aquatica and Wet n' Wild, complimentary area shuttle, kids club and daily activities. ... more   less 

Additional Information about Coco Key Hotel and Water Park Resort

Address: 7400 International Drive, Orlando, FL 32819-8234
Region: United States > Florida > Central Florida > Orlando
Price Range: $127 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coco Key Hotel and Water Park Resort 3*
Number of rooms: 391
Reservation Options:
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Also Known As:
Coco Key Hotel And Water Park Orlando
Orlando Grand Hotel
Coco Key Hotel And Water Park Resort Orlando, Florida
Hotel Style:
#73 Business Hotel in Orlando
#132 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Coco Key Hotel and Water Park Resort staff and other travellers.
179 questions
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Questions? Get answers from Coco Key Hotel and Water Park Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in building 6 (views over water park/I-4 or I-Drive.”
 of 5 bubbles MikeA486, 26 Feb 2017 | Read review
“I would stay away from the pool side with the children it may get a little noise and that is normal.”
 of 5 bubbles danettae2017, 23 Feb 2017 | Read review
“Room 7115 was a great room- very spacious!”
 of 5 bubbles NikkiEspiner, 11 Feb 2017 | Read review
“Beware rooms near the pool as music played till 10pm”
 of 5 bubbles , 9 Feb 2017 | Read review
“if you want quiet don't get room near water park or pool. loud music in am.”
 of 5 bubbles imijjava, 7 Feb 2017 | Read review
5 of 5