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Las Palmeras by Hilton Grand Vacations

#125 of 336 Hotels in Orlando
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Las Palmeras by Hilton Grand Vacations
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477 Reviews from our TripAdvisor Community

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Showing 469: English reviews
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Reviewed 2 days ago NEWvia mobile

When arriving at the hotel after checking in I get to my room after a 10-hour Drive and had to use the restroom and there was urine on the seat. The silver trays that hold the shampoo and conditioner look like it had little crumbs and pieces of marijuana. The water pressure in the shower is not good and it...

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Helpful?
Thank Nick H
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

After reading reviews prior to my stay, I must say that unlike some of them, I had an absolutely amazing stay at this property. We were there as a part of a vacation promotion, however our tour was for a different property, so we no issues or pressure related to timeshare as a part of our stay. My husband and...

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Helpful?
2Thank Chani B
About Hotel's Favourite Review
Oxford, Ohio
Reviewed 3 days ago NEW

Excellent service on check in and on check out. Entire staff was very helpful and knowledgeable. Clean rooms and excellent hot water no matter what time we showered. Fast room service including luggage pick up and believe it or not we didn't even have to wait for the car to be brought around. It was there when we checked out!!!!

Review collected in partnership with Hilton Grand Vacations
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Thank wilmam363
Columbus, Ohio
Reviewed 3 days ago NEW

We stayed for discounted rate & listened for the timeshare sales pitch. The pitch lasted 3 hours, which was longer than we expected. We didn't make the decision to buy in; we are not impulse buyers & we felt pressured towards the end of the pitch. Overall, the hotel was nice, clean, quiet. Perhaps it was quiet though bc it...

Review collected in partnership with Hilton Grand Vacations
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Thank Lana C
Valdosta, United States
Reviewed 5 days ago NEW

The minor problems we encountered were handled wonderfully. The room was fantastic and so was the staff. Wasn't impressed by the bar staff though. Breakfast was so good. Pr icy though. We would definitely stay here again.

Review collected in partnership with Hilton Grand Vacations
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Thank amberp127
Fulton, New York
Reviewed 6 days ago NEW

Rooms were very nice and clean. Balcony was an added feature. Wish I had more time to stay in the studio. Free video rentals. Free parking. Great location. Bathroom very large. All the amenties of home.

Review collected in partnership with Hilton Grand Vacations
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Thank sandyr829
Jacksonville, Florida
Reviewed 1 week ago

We were invited to visit this location of Hilton properties via a promotion to view vacation ownership. If you have taken advantage of this process of being challenged to purchase a timeshare, you are aware of the ongoing barrage of sales attempts to get you to turn your life upside down. So I digress. No, we did not purchase, however,...

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1Thank 757WeTravel
Appleton, Wisconsin
Reviewed 1 week ago

Our two bedroom condo was nice in size and accommodations. We were unable to check in 1 hour early due to cleaning procedures. We were told we would be texted before 4pm (check in time). We were not. At 4:00 pm we went back to the front desk to inquire about when our room would be ready. Once we were...

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Thank Debbie W
Cordova, Tennessee
Reviewed 1 week ago

This was the best trip!! Every time we stay at any one of the Hiltons it's always a great time!! But this hotel was still under construction but the staff did everything in their power for us not to be inconvenienced!!! 😊

Review collected in partnership with Hilton Grand Vacations
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Thank Lashonda M
Chicago, Illinois
Reviewed 1 week ago

From the moment I entered the service was horrible. Wasn't even acknowledged waited fifteen minutes just to be told to get back in line that my room wasn't ready. Had to ask for water tokens wasn't offered. The room I originally selected online wasn't the one I was given. Was charged extra for valet. And was mocked for the color...

Review collected in partnership with Hilton Grand Vacations
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Thank filesteank
hiltongrandvacations, General Manager at Las Palmeras by Hilton Grand Vacations, responded to this review

Thank you for your review. I know our staff has been in contact with you and you informed us that you reviewed the wrong property with this review. We appreciate your correspondence and look forward to your return. Peter M. Merrill General Manager HGV Orlando Resorts

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Las Palmeras has a prime place amid Orlando activity. We’re steps from the convention center, 1 mile from Pointe Orlando and a quick drive to shops, dining and entertainment on International Drive. Our stylish studio rooms offer a balcony, mini-fridge and 32-inch TV, and some have a sofa bed and microwave. Families have plenty of space to relax in a two-bedroom suite with full kitchen and two 32-inch TVs. We have a wealth of resort comforts for your stay. Spend a sunny afternoon at the heated outdoor pool, and order a refreshing drink from Acqua Pool Bar. Get a full-body workout at the fitness center with LifeFitness™ equipment and free weights. A golf course and driving range are just 0.5 mile away. ... more   less 

Additional Information about Las Palmeras by Hilton Grand Vacations

Address: 9501 Universal Blvd, Orlando, FL 32819-9385 (Formerly Westin Imagine Orlando)
Region: United States > Florida > Central Florida > Orlando
Price Range: $176 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Las Palmeras by Hilton Grand Vacations 4*
Number of rooms: 315
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotwire, Orbitz, Booking.com, Hotels.com, Travelocity, Priceline, Cancelon, getaroom.com, HotelsClick, TripOnline SA, HotelQuickly and Hotel.de so you can book your Las Palmeras by Hilton Grand Vacations reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin Imagine Orlando Hotel Orlando
Orlando Westin
Westin Orlando
Las Palmeras By Hilton Grand Vacations Orlando, Florida
Hotel Style:
#24 Green Hotel in Orlando
#43 Luxury Hotel in Orlando
#47 Business Hotel in Orlando
#58 Romantic Hotel in Orlando
#107 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Las Palmeras by Hilton Grand Vacations staff and other travellers.
32 questions
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Questions? Get answers from Las Palmeras by Hilton Grand Vacations staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for City View”
757WeTravel, 17 May 2017 | Read review
“Corner condos are sunnier.”
X9288DFdebbiew, 16 May 2017 | Read review
“try to get rooms overlooking the pool and not towards the Universal Blvd/Convention Center”
Awe1953, 30 Apr 2017 | Read review
“Stay away from the rooms next to the trash room”
JuTy57, 20 Apr 2017 | Read review
“My room overlooked pool.. was very nice.”
kimaP823YJ, 3 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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