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Quality Suites Universal South

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552 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Suites Universal South
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Showing 387: English reviews
Sao Paulo, SP
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 11 March 2012

Good cost benefit relation. It is in the middle of a road, with nothing close within a walking distance. But if you have a car - as us - it is a 5-min distance to Universal, Sea World and to International Drive and I4. There is a Wall Mart near the hotel. It is a budget hotel. If you keep... More 

Thank Vinicius_Morais
Pigeon Forge, Tennessee
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 March 2012

We had been in Orlando for a long weekend. At the last minute we decided to spend 1 more night and booked this hotel through their rewards program hotline. I booked a room with my points. My family arrived at the hotel around 10:30 pm. I have a 2 & 3 year old. By the time we unloaded the van... More 

2 Thank sgmgac
Buffalo, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 March 2012

This was by far the worst hotel ever. There was not but 3 cars in the parking lot when we arrived. Told the room were not ready, left had lunch stopped back at 3:30 told room would be ready in 10 minutes. We get to the first room, ok. We check out the second room, it smelled like something had... More 

3 Thank Lisa H

Travellers are raving about these Orlando hotels

Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 March 2012

We checked in & out of this hotel in less than one hour! The room was dirty, furniture battered, and walls cracked & dirty! there was a gap in the door with the wind whistling through it. The parking lot had feral cats and vagrants walking through it. We got this hotel as part of a vacation package from a... More 

Thank jojol
Dallas, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 February 2012

Staff were very friendly and helpful. It was convenient to all the parks an bunch of restaurants. We enjoyed having free full hot breakfast and wi-fi. Overall we had such a lovely stay.

2 Thank Angle P
Level Contributor
131 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 17 February 2012

We wer always very satisfied by the Quality hotels by the past, but not this time. this hotel is bad choice. First room, the bathroom was so dirty and yellow something liquik on the floor, toilet, etc... They offer another room, better but very outdated, coffee but no coffee maker, no radio clock, dust on furniture.... In the middle of... More 

1 Thank MVAP
Quebec City, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 February 2012

We already knew before checking in at this hotel that it would not be perfect. It was not as bad as we thought because of all the bad reviews we read before checking in but still I can understand why so many people did'nt enjoy ther stay! You have to understand that if you pay a cheap price, it's because... More 

1 Thank Pouff
Atlantic City, New Jersey
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 January 2012

The location was convenient for the theme parks; but not sure what else was. - Al old and poorly maintained property. The back elevator was smelly and dirty (not able to comment on the front elevator). (I am not sure the local Health Dept or any other Govt. Entity inspected this hotel recently.) - The room we were assigned to... More 

1 Thank TravelerWithFamily50
qualityuniversal, Manager at Quality Suites Universal South, responded to this review

Dear Guest Thank you for taking the time to bring this matter to my attention, your comments tell us what we are doing right and where we have opportunities. We are disappointed to read about the experience you had with our hotel. We strive to make every stay a satisfying one. I apologize for your recent experiences with us. I... More 

Honolulu, Hawaii
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 January 2012

I don't think some of these people are travelers, who don't like the hotel. FOR THE PRICE this is a pretty good hotel. My room looked like it was one step up from what I was paying. I found all the people at the desk and everywhere to be very helpful. There is a store in the lobbby that has... More 

1 Thank biztravelerhawaii
qualityuniversal, Manager at Quality Suites Universal South, responded to this review

Thank you for taking your time in writing this review. It is with great pleasure that I receive your wonderful comments. We are pleased to hear that our staff was helpful and accommodating to you. We are here to assist every guest with there needs and are happy to learn that our housekeeping room attendants were able to assist you.... More 

Columbia, South Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 January 2012

First of all, I want to say that none of these experiences have traumatized me. But I feel like a Quality Inn should have higher standards, or at least care if a visitor is unhappy. Everyone was really nice, they just didn't seem too concerned. My first issue was the lack of a vending machine with bottled water. Half of... More 

1 Thank T H
qualityuniversal, Manager at Quality Suites Universal South, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us, as every comment is useful to our team here at the Quality Suites Universal South. We are very pleased to learn that our staff was nice and were able to assist you with your purchase. We are very sorry to hear that you were meet with... More 

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether traveling for business or pleasure, make the Quality Suites Universal your home away from home whe visiting Orlando. Our great location, affordable rates and top-notch service are the winning combination you are looking for. ... more   less 

Additional Information about Quality Suites Universal South

Address: 9350 Turkey Lake Rd, Orlando, FL 32819-7319
Region: United States > Florida > Central Florida > Orlando
Price Range: $95 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Universal South 2.5*
Number of rooms: 214
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Also Known As:
Quality Suites Universal South Hotel Orlando
Comfort Suites Orlando
Orlando Comfort Suites
Comfort Suite Orlando
Quality Suites Universal South Orlando, Florida
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites Universal South staff and other travellers.
25 questions
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Questions? Get answers from Quality Suites Universal South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose poolside, unless you like to have a big road outside your window!”
 of 5 bubbles CharlotteOlsson, 7 Nov 2016 | Read review
“You can't get a good room here.”
 of 5 bubbles D2794EZthomash, 14 Oct 2016 | Read review
“use uber for parks.”
 of 5 bubbles 639diannev, 22 Sep 2016 | Read review
“Stay elsewhere”
 of 5 bubbles markc561, 19 Jul 2016 | Read review
“Not worth any perceived savings. Just stay away!”
 of 5 bubbles Laura160, 9 May 2016 | Read review
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