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Quality Suites Universal South

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1 room 2 adults 0 children
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Quality Suites Universal South
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591 Reviews from our TripAdvisor Community

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Showing 407: English reviews
Jacksonville, FL.
Reviewed 20 April 2012

Do not stay at this hotel...it used to be nicer until the recent management. They are cowards and will avoid dealing with issues that you legitimately bring to them. The front desk person that was there when we checked in even said that managment was "new" and "poor". Many of the people who work there are in the same family,...

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7Thank Anthony Y
vabeach
Reviewed 16 April 2012

drove for 18 hours looking forward to a nice shower and a cozy bed . first impression I was greeted by a clerk that could use a fresh shower and a good shaving . i booked a room with two queen size bed and a sofa bed, instead I got a room with two full size bed and no sofa...

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5Thank Moises R
Virginia Beach, Virginia, United States
Reviewed 16 April 2012

After driving about 14 hours to Orlando, we get to the hotel super excited to check in, take a shower, rest and go to the pool..... I thought I was walking in with my family to a cheap road motel. The smell of humidity, dirty blankets, missing furniture, and moldy tub made me go back to the the front desk...

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4Thank Nelly R
jonesboro
Reviewed 15 April 2012

First of all the room wasn't clean, with cobb webs in the corners. The door peep hole was missing glass, therefore anyone could look directly into the room. The refrigerate shelves were rusting and disgusting. The ultimate fifth were the roaches running up and down, and all around the room!!! We had to smash seven before running out to get...

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3Thank shawn s
Fairfax, Virginia
Reviewed 11 April 2012

We checked in and got key card to room with a broken lock and could not get in. After a man from the front desk let us in and confirmed the lock was busted he could not to let us switch rooms because we bought thru Kayak. They were supposedly booked up. They gave rooms to the people who booked...

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3Thank phreeradical
Jacksonville, Florida
Reviewed 6 April 2012

Charged us $100 for changing sheets which by their own admission they washed and reused. The managers would not even say who they are...just like cowards they did not have the guts to say we are the managers/owners. Trash was all over the building (by the stairs, in the laundry room, etc). Bad smell most places. Hot tube was freezing...

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3Thank Grace Y
Gibraltar, Michigan, United States
Reviewed 5 April 2012

I have stayed at many Choice Hotels.... I am a gold member with Choice. First, I checked in and had to buy febreeze!! SMELLS!! asked for a wake up call at 4 am because I had to work at 5 am.... I woke up at at 445 and called down to front desk... NO ANSWER!! I got to work 30...

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3Thank Jim R
Palm Coast, Florida
Reviewed 20 March 2012

Not enough room on here to explain how absolutely HORRIBLE this hotel was. Some say "you get what you pay for". Well, let me tell you, I wouldn't even pay $1 to stay here! Disgustingly dirty (sheets looked unchanged from last guests, stains appearing to be blood throughout the room and bathroom (walls, etc), as well as many other stains...

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4Thank Pocketfullasunshine
surgoinsville
Reviewed 18 March 2012

We only stayed two nights but both nights there was no hot water until morning. The room smelled musty like it had been damp and not dryed out. It also had hotel fleas(roaches). The pool and price was good but like it had been said in other reviews don't expect to much. We had gotten this out of a saver...

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3Thank randell k
valdosta
Reviewed 11 March 2012

I can certainly understand all the bad reviews. The front desk clerks were very helpful, all except one guy at 11:45 p.m. who was just okay. Our relatives were assigned a room that was supposed to be out of order. The staff the next morning were very helpful and put them in another room. Our room, a 3rd floor king...

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Thank vinyloddisee

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether traveling for business or pleasure, make the Quality Suites Universal your home away from home whe visiting Orlando. Our great location, affordable rates and top-notch service are the winning combination you are looking for. ... more   less 

Additional Information about Quality Suites Universal South

Address: 9350 Turkey Lake Rd, Orlando, FL 32819-7319
Region: United States > Florida > Central Florida > Orlando
Price Range: $94 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Universal South 2.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Quality Suites Universal South Hotel Orlando
Comfort Suites Orlando
Orlando Comfort Suites
Comfort Suite Orlando
Quality Suites Universal South Orlando, Florida
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites Universal South staff and other travellers.
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Questions? Get answers from Quality Suites Universal South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Depends, we wanted to unload a cooler so we requested a first floor room.”
17bernadettec, 12 Mar 2017 | Read review
“Third floor and we had no issues”
EscapeRoomPanama, 8 Feb 2017 | Read review
“Don't choose a room here. Pay a little more and stay on the other side of 4.”
Tbeebs, 27 Jan 2017 | Read review
“Choose poolside, unless you like to have a big road outside your window!”
CharlotteOlsson, 7 Nov 2016 | Read review
“You can't get a good room here.”
D2794EZthomash, 14 Oct 2016 | Read review
5 of 5