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Castle Hotel, Autograph Collection

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#100 of 334 Hotels in Orlando
Certificate of Excellence
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Castle Hotel, Autograph Collection
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622 Reviews from our TripAdvisor Community

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Showing 584: English reviews
Puerto Rico
Reviewed yesterday NEWvia mobile

From the outside it looks plain, in the inside was ok, for my taste too extravagant m. The room was very clean, and spacious but It didn't have that special touch. I'm an SPG fanatic and I was expecting more from this one been and Autograph Collection.

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Helpful?
Thank Msi15
Bengaluru, India
Reviewed yesterday NEW

For most people, typical Orlando visit would have a lot of outdoor activities. In that sense, the hotel serves the purpose of being in the right place among a series of similar hotels, with a different look.

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Thank Subhr0
Dallas, Texas
Reviewed 2 days ago NEWvia mobile

Full service hotel, including dining, bar, meeting space and spa. Engaged, courteous and helpful staff. Refreshing to see they're empowered to do right by the guest - modifying meals to satisfy diet preferences and comping meals when service is slow (Thank you, Edward). The decor is Bavarian-themed, like an enchanted castle. Be sure to enjoy the original art while you're...

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Helpful?
Thank Jennifer C
Miami, Florida
Reviewed 6 days ago NEW

Great location but decor of hotel is tacky. Antler chandeliers and mirrored sitting chairs in the lobby. No covers on the duvets on the bed just use sheets. Very unsanitary. They are in the process of remodeling the rooms but they should make you aware of this on their website - they don't! The gentleman that checks us in was...

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Helpful?
Thank noodles075
George H, Front Office Manager at Castle Hotel, Autograph Collection, responded to this review

Thank you for taking the time to review our property. Your feedback regarding our staff will be shared with the entire hotel to aide in continued motivation to deliver amazing guest service. The detractors you experienced caught my attention and have been forwarded to the appropriate managers for immediate action. Upon your next arrival please reach out to me directly...

Jacksonville, Florida
Reviewed 1 week ago via mobile

This is more of an adult hotel. It is extremely nice with a great staff. Kind of modern chic meets castle gothic. Great location on I drive near the Orlando eye. They even have a bottle of wine in each room. Beds are really comfy and have great linens. Had a great time here.

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Helpful?
Thank xjfiles77
George H, Front Office Manager at Castle Hotel, Autograph Collection, responded to this review

Thank you for taking the time to review our property. Our unique decor has been carefully selected and we are delighted you noticed. We are situated near many great attractions, nightlife and restaurants so please come see us again very soon.

Massachusetts
Reviewed 1 week ago

I cannot say enough about the staff at this hotel. Everyone is so friendly and helpful. They went out of their way to make our birthday celebration special. Everyone has a smile, will open doors for you and will even surprise you with some treats! Special thanks to Angelika ( front desk )and Mosby ( everywhere!) They were the best...

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Helpful?
Thank mindylee
George H, Front Office Manager at Castle Hotel, Autograph Collection, responded to this review

Thank you for taking the time to review our property. Guest service is held in very high regard here at the Castle and we are delighted you noticed. Your feedback will be shared with the entire hotel to help aide in continued motivation to deliver amazing experiences. We look forward to seeing you in the very near future!

Evansville, Indiana
Reviewed 1 week ago

Very Unique hotel, close to Universal. Has a nice pool area and a nice bar area off of the lobby. Only disappointing was the breakfast, found that to be less than satisfactory. But the staff and rooms were very good.

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Helpful?
Thank michael h
George H, Front Office Manager at Castle Hotel, Autograph Collection, responded to this review

Thank you for taking the time to review our property. Quite a bit of time and detail has gone into selecting gone selecting our decor and we are delighted you noticed. Our apologies on breakfast we have shared your feedback with the appropriate managers for immediate action. We look forward to seeing you in the very near future.

Overland Park, Kansas
Reviewed 1 week ago

We had an amazing time. We were greeted by Angelika and Mosby was our bell hop. They both gave great insight as to where to go. Took us on a tour of the hotel. Gave us a coupon for the spa. We enjoyed treatments at Poseidon's Spa. Matthew was amazing!!!! and Jasem, the manager, became a friend. He was a...

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Helpful?
Thank gracebolz
George H, Front Office Manager at Castle Hotel, Autograph Collection, responded to this review

Thank you for taking the time to review our property. We are very excited to share your feedback with our entire hotel to help aide in continued motivation to deliver excellent guest service. Poseidon Spa is a great escape from the stresses of daily life and were are delighted you were able to experience it. We look forward to seeing...

Plant City, Florida
Reviewed 2 weeks ago

My husband and I stayed at the Castle Hotel the weekend of our 10th anniversary. It was a complete disaster to say the least. The first night we had a hard time falling asleep as we could hear our next door neighbor moving around, people out in the halls, and the cars driving by in the street (we were on...

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Helpful?
Thank kare620bear
George H, Front Office Manager at Castle Hotel, Autograph Collection, responded to this review

Thank you for taking the time to review our property. My deepest apology on the detractors you experienced while on property. I have shared your poignant feedback with the appropriate managers for immediate attention. I was happy to hear our staff was friendly and accommodating especially with the challenges you endured. Please feel free to contact me directly upon your...

Reviewed 2 weeks ago

The Castle is both a business and family friendly hotel. The hotel is conveniently located to the convention center and theme parks. There are several restaurants behind the hotel and within a 2-block radius of the hotel that you can safely walk to. A miniature golf course and iDrive-360 entertainment center are also two blocks away. The common areas were...

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Helpful?
Thank 1TravelMonkey
George H, Front Office Manager at Castle Hotel, Autograph Collection, responded to this review

Thank you for taking the time to review our property. We are very close to many amazing attractions, nightlife and restaurants and we are delighted you were able to experience a few. Our staff holds guest service in very high regard and we are delighted you noticed. We look forward to seeing you and your guests in very near future.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover the newest work of art from The Kessler Collection. An enriching experience awaits at the Castle Hotel, located in the heart of Orlando’s attractions. Leisure guests, business travelers, and those seeking a distinctive venue for a wedding or social event will find a sophisticated and contemporary retreat in the only Autograph Collection Hotel on International Drive. The Four-Diamond Castle Hotel immerses guests in art, music, cuisine and culture within its Bavarian-inspired walls, providing an oasis to travelers with uncommon taste. Evoking an air of creativity and artistry, the Castle Hotel offers elegant accommodations and amenities, inspired meeting space, gourmet cuisine and intuitive service. ... more   less 

Additional Information about Castle Hotel, Autograph Collection

Address: 8629 International Dr, Orlando, FL 32819-9334
Region: United States > Florida > Central Florida > Orlando
Price Range: $182 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Castle Hotel, Autograph Collection 4*
Number of rooms: 214
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Also Known As:
Holiday Inn Resort Orlando - The Castle Hotel Orlando
Doubletree Orlando
Orlando Doubletree
Castle Hotel, Autograph Collection Orlando, Florida
Hotel Style:
#23 Spa Hotel in Orlando
#39 Luxury Hotel in Orlando
#81 Business Hotel in Orlando
#120 Romantic Hotel in Orlando
#145 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Castle Hotel, Autograph Collection staff and other travellers.
16 questions
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Questions? Get answers from Castle Hotel, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing parking lot do not have noise from people playing in the pool”
 of 5 bubbles pewterman, 26 Jan 2017 | Read review
“Ask for poolside”
 of 5 bubbles Brawleybob, 6 Jan 2017 | Read review
“Though we stayed on a higher floor, I had the sense any room would have a pleasant view. Even the front parking area was nicely landscaped.”
 of 5 bubbles johnjimdc, 2 Jan 2017 | Read review
“It's Orlando..who cares?”
 of 5 bubbles T1201VYjamesj, 28 Dec 2016 | Read review
“Tower rooms are larger and provide more castle feeling :-)”
 of 5 bubbles juliusberith, 14 Dec 2016 | Read review
5 of 5