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DoubleTree by Hilton Orlando Downtown

1,462 reviews
#148 of 340 Hotels in Orlando
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Traveller (176)
Room & Suite (112)
Dining (15)
Overview
  • Excellent36%
  • Very good29%
  • Average20%
  • Poor10%
  • Terrible5%
Travellers talk about
“double tree”(59 reviews)
“train noise”(20 reviews)
“winter park”(23 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Orlando Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1,462)Write a Review
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All reviewsdouble treetrain noisewinter parkwarm cookiesamway centerself parkingcorner roomrestaurant staffbusiness tripbreakfast buffetclose to downtownvery nice hotelnice staygreat roomper dayupon checkshuttle service
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21 - 25 of 1,404 reviews
Reviewed 13 January 2018

This use to be a great hotel, probably 20 years ago. The rate plus the parking fee does not equal the room quality. The room AC unit never got to temperature,Old cracked toilet seat, room darkening shades with holes, just plain worn out room. The...More

Review collected in partnership with DoubleTree by Hilton
Thank michellepY3684ZO
Response from DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando DowntownResponded 15 January 2018

Thank you for taking the time to share your feedback with us. Please know that we want every guest to have the best experience possible, and are sincerely sorry to read of your disappointment. This is not at all the level of service that our...More

Reviewed 10 January 2018

I want to start out by saying the hotel is nice. I don't think it's worth the price. Plus you have to pay approximately $19/night for parking, which takes your daily rate up. Staff was great, the room was clean. We were with a group...More

Review collected in partnership with DoubleTree by Hilton
Thank mariabJ6668FA
Response from DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando DowntownResponded 11 January 2018

We appreciate you taking the time to share your comments with us, and while we’re happy that we made a very good, first impression, we are disappointed to read that we did fall a little short of your expectations. Please know that our goal is...More

Reviewed 9 January 2018

This is a very nice hotel. However, there seems to be issues with maintenance. The heat in both of our rooms did not work properly and maintenance was unable to fix it. It was very cold in Orlando during our stay which made for a...More

Review collected in partnership with DoubleTree by Hilton
Thank Martha1942
Response from DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando DowntownResponded 11 January 2018

Thanks so much for your feedback, Martha. We appreciate your kind comment and hope that you enjoyed your time here in Orlando. We are, however, sincerely sorry to hear about the inconvenience that occurred. The comfort of our guests is always a priority, and although...More

Reviewed 8 January 2018

My husband and I have stayed at this property many times over the past 6 months. Katie was our bartender the first time. She remembered us 6 months later when we revisited the bar. She was very attentive both times we have had her. We...More

Thank Terri B
Response from DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando DowntownResponded 10 January 2018

Welcome back, Terri! We really do appreciate you and your husband returning back to stay with us so often, and it’s lovely to hear that our team makes you feel even more comfortable with each visit. It is so much more welcoming when someone remembers...More

Reviewed 5 January 2018 via mobile

I stayed here while I was having work done on my home and I stayed in a standard room. The staff was very nice, the room was clean and the stay was enjoyable. There was a large couch and the room was very spacious.More

Thank BeenThereGoingSoon
Response from DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando DowntownResponded 8 January 2018

Thanks so much for your kind feedback. We really appreciate you choosing us as your home-away-from-home, and are so happy to hear that you enjoyed your time with us. It makes such a difference to have a comfortable and spacious place to go at the...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$156 - US$380 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Green Hotel in Orlando
#118 Business Hotel in Orlando
#135 Romantic Hotel in Orlando
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$156 - US$380 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Green Hotel in Orlando
#118 Business Hotel in Orlando
#135 Romantic Hotel in Orlando
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (176)
Room & Suite (112)
Dining (15)
Pool & Beach (10)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
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Dannika R
20 January 2018|
AnswerShow all 2 answers
Response from scoopC5 | Reviewed this property |
Find a better hotel
0
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Elizabeth F
29 December 2017|
AnswerShow all 3 answers
Response from Lena L | Reviewed this property |
During the hurricane they allowed all kinds of animals But maybe that was extraordinary so you better call them
0
Votes
devaughn1972
15 April 2017|
Answer
Response from Kitty W | Reviewed this property |
I paid twenty one or so for valet. I use a walker abd I don't have much endurance for distance due to arthritic spurs so I need valet parking. I have stayed at Embassy Suites and Hiltons all within the Hilton family of... More
0
Votes
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Room Tips
"Top floors"
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"I like even # rooms because of the train on the other side of hotel."
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"Stay away from the xx13 rooms. Too noisy and it's across the hall from vending and ice machine."
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"High room!"
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