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Hilton Orlando Buena Vista Palace Disney Springs

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Room & Suite (657)
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Overview
  • Excellent34%
  • Very good28%
  • Average18%
  • Poor11%
  • Terrible9%
Travellers talk about
“disney springs”(700 reviews)
“island suite”(60 reviews)
“self parking”(223 reviews)
Free Internet
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Hilton Orlando Buena Vista Palace Disney Springs
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Orlando Buena Vista Palace Disney Springs
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$157.
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Reviews (5,479)
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All reviewsdisney springsisland suiteself parkingpool areacharacter breakfastlazy riversmall balconyclose to downtownepcot fireworksthe buslobby barmagic kingdomshuttle serviceparksbalconiestransportationtheme
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1 - 5 of 5,194 reviews
Reviewed yesterday

Last year, my family and I stayed at a moderate-tier Disney Resort for our spring vacation, which was lovely, but this year we decided to try the Hilton Palace because of online reviews and the amazing pool (I mean...lazy river... enough said)! It was such...More

Review collected in partnership with Hilton Hotels & Resorts
Thank VQ1988
Hotel's Favourite
Reviewed 7 January 2018

I really love all of the changes at Disney Springs, so this hotel, which is just a short walk from myriad stores and restaurants, has a great location. This was a quick trip, and I look forward to going back. The bed was very comfortable,...More

11  Thank swimmy4
Response from Kendall M, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney SpringsResponded 15 January 2018

Swimmy4, Thank you for your taking the time to leave us your feedback! We are so glad to hear that you were able to take advantage of our location steps from Disney Springs and our Disney Character Breakfast! We are also thrilled to hear that...More

Reviewed yesterday

Pool was filthy with plates and cups everywhere. in the lazy river and along the poolside. Food spilled all along the pool. We sat a bit by the lazy river, the splash pool and the bigger pool by Shades and all areas were dirty. This...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Jaxxy0705
Response from James G, General Manager at Hilton Orlando Buena Vista Palace Disney SpringsResponded yesterday

Dear Jaxxy0705 Thank you for your review. I am very sorry for the challenges you experienced during your recent stay at our resort. Your comments are most appreciated, and I have already forwarded to our recreation and housekeeping leaders to determine where improvements and enhancements...More

Reviewed 2 days ago

I should've trusted other reviewers, but I found a good "deal" from Costco travel where the room is about 20% cheaper than advertised elsewhere. Worst mistake I've made this trip. For the same price I paid, I should've went with the Holiday Inn across the...More

Thank Dennis L
Response from James G, General Manager at Hilton Orlando Buena Vista Palace Disney SpringsResponded yesterday

Dear Dennis L Thank you for taking the time to provide us with feedback. We pride ourselves on delivering a memorable experience to each of our guests, and I am very sorry to learn that we fell short of our goal during your recent stay....More

Reviewed 2 days ago

Still just ok. The word RESORT should be removed because it does not operate like a resort (even though you are charged a fee for the resort) and certainly does not look like a resort. The front desk check in was not informational and the...More

Thank sdbennett04
Response from James G, General Manager at Hilton Orlando Buena Vista Palace Disney SpringsResponded yesterday

Dear sdbennett04 Thank you for your review. I deeply regret that we did not meet your expectations during your recent stay. I take all feedback very seriously, as it is only through the reviews of our customers that we are able to critique and further...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$159 - US$342 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Top resorts Hotel in Orlando
#56 Luxury Hotel in Orlando
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$159 - US$342 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Top resorts Hotel in Orlando
#56 Luxury Hotel in Orlando
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (1595)
Room & Suite (657)
Pool & Beach (102)
Dining (59)
Business Centre & Event Rooms (15)
Amenities (13)
Family and Play Areas (4)
Questions & Answers
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Connie H
29 March 2018|
AnswerShow all 2 answers
Response from Anniewinter | Reviewed this property |
Ok. When I rang the hotel from England to book our trip I requested a fireworks/ Disney Spring view which on THREE occasions they told me was possible. When we arrived this was clearly not the case. We rejected the... More
1
Vote
wanderlust1280
22 March 2018|
AnswerShow all 3 answers
Response from Travelmoorenow | Reviewed this property |
Yes, but use the crosswalk, as traffic is heavy here. It is only a short walk and offers a safe way to cross. Have a great time.
0
Votes
mld777
9 March 2018|
AnswerShow all 4 answers
Response from CLEShawn | Reviewed this property |
Hi, I would speak to the mgmt, but only after speaking to Hilton honors or emailing to hhonors at hilton and potentially the BBB to ensure a record of the disappointing events was recorded. If your car was damaged and is... More
1
Vote
Room Tips
"Stay away from rooms near elevators!"
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"We were on the 21st floor....hotel.service was wonderful and hotel employees all were cheerful and helpful!"
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"Island 6 floor either faces the pool or Disney Springs"
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"lower floor rooms are recommended due to the elevator situation"
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