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Best Western Orlando Gateway Hotel

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2,373 Reviews from our TripAdvisor Community

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Showing 1,475: English reviews
Reviewed 24 April 2015

Large pool, two whirlpools, fitness center, walking distance to lots of attractions, restrauants and shops including Wet N Wild, Universal Studios (about a mile or so). Comfortable room and friendly staff. Have stayed there many times and will again.

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Helpful?
Thank Jeff M
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Jeff M., Thank you for leaving us feedback regarding your recent trip to our hotel. We certainly appreciate your business and love that fact that you have stayed with us on many occasions. Please feel free to ask for me during your next stay with us, I'd love to say hello. Again, thank you for your review and we...

north port, United States
Reviewed 24 April 2015

bath room door handle was broken when you went into bathroom and closed the door you could not get out , this is a dangerous situation someone could get stuck in the bathroom till the maid service came the next day.

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Helpful?
Thank Dennis L C
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Dennis, Thank you for bringing the matter to our attention. I have passed your message on and we will inspect the bathroom door hardware in each room to make sure they are working correctly, We hope to see you again in the future. Sincerely, Bill Jones, CHA General Manager

Tallahassee, Florida
Reviewed 22 April 2015

Stayed 3 nights. Pros: Nice Beds Clean room upon arrival Convenient to local attractions Mostly Quiet Breakfast is great but should be included in price of room not extra Internet was not bad, little spotty Cons: A/C unit controls are broken, I had to guess what setting it was on. My room was never cleaned during my stay. There were...

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Helpful?
Thank Cody H
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Cody, I do appreciate you taking the time to complete your survey. I appreciate the pros and the cons regarding your stay with us. I will pass them on to our staff so that we can make changes, where necessary, to prevent these issues from occurring again. Again, I apologize that your stay was not prefect and I hope...

Orlando, United States
Reviewed 22 April 2015

During a family vacation at this hotel over spring break we arrived to a room with a shower leak that resulted in wet carpet. Rather than being given the option of a room change, we were given towels to place over the wet carpeting, which we had to do for 3 days. The issue was not resolved until the evening...

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Helpful?
2Thank Greg B
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Greg, I apologize for the issues you had during your stay with us and we have discussed the issues that you encountered in our staff meeting. I do appreciate the feedback you have given us and we hope that you will consider staying with us again and using your voucher so that we can provide you and your family...

Reviewed 22 April 2015

The room was quiet. The view from the 7th floor was nice. The bed was not to hard. Could use better pillows. No free breakfast available. Internet connection plug in not really available. But fast enough if you have battery life available. Air conditioner a little noisy. And the freezer was not freezing the ice packs. The staff is very...

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Thank 477rosee
Reviewed 20 April 2015

Hotel very well located, close to parks and attractions in Orlando. I would like to thank from the bottom of my heart for all the help and understanding of the receptionist "Jodie" (sorry if I wrote wrong) who helped me, my wife and daughter as we had a reservation that had been canceled due to the time we got in...

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2Thank roneiborba
Hubertus, Wisconsin
Reviewed 20 April 2015

This is a nice clean hotel, good pool and sauna. Nice deli on premise, we did not like the resturant, it was hot and took a long time before we got waited on, finally left to eat at a better place. The hotel staff is very nice and tried to get us everything we needed. The hotel looks like it...

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Helpful?
Thank Jeffrey K
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Jeffrey K. Thank you for your review! We appreciate your business and am glad that you enjoyed your stay with us. We are in the process of renovating our rooms after taking care of all of our public areas this past year. I will pass your comments on to the rest of our staff and we hope to see...

arcadia, United States
Reviewed 19 April 2015

the location is excellent. provide shuttle services to mayor landmarks. spacious room and lobby. Received good customer services. i was allowed to check in earlier and my luggage was stored properly. the convenient store is handy and it is well stocked. it also provide hot sandwich. the pool area is clean and comfortable.

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1Thank Juliana J
Lawrence, Kansas
Reviewed 15 April 2015

For an old hotel, I didn't expect my stay to be as good as it was. Front desk staff stood by their promise towards great customer service and satisfaction. The rooms were spacious enough, peaceful and clean. The layout is ideal for small group, or shared occupancies as there is an additional sink (separate from the bathroom) for freshening up,...

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Helpful?
2Thank M M
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear M M, Thank you for taking the time to review our hotel after your recent stay in Orlando. I am glad that you enjoyed your stay with us and I will let our front desk staff know that you appreciated their service. I hope to see you again soon. Sincerely, Bill Jones, CHA General Manager

Reviewed 13 April 2015

Had a wonderful stay at Gateway Best Western. The rooms were very clean and the entire hotel was nicely decorated. Would recommend to anyone for an affordable and nice place to stay for vacation. The staff is very friendly and helpful. The hotel is very close to all attractions. We felt very safe at the hotel parking is free and...

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Helpful?
1Thank 853phyllisb
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear 853Phyllisb, Thank you for your review. I am glad that you enjoyed your stay with us and will pass on your comments to all of our staff. We hope to see you again soon! Sincerely, Bill Jones, CHA General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Stay at this stylish Orlando, Florida hotel situated close to SeaWorld(R), Universal Studios(R) and the Disney(R) Theme Parks.Welcome to the Best Western Orlando Gateway Hotel, the "Gateway to Orlando Attractions" in Central Florida. This full-service hotel offers the best in customer service for both business and leisure travelers. Guests will be minutes from Universal Studios, the Islands of Adventure theme park and the Hard Rock Amphitheatre where visitors can enjoy local concerts. Each well-appointed guest room and suite at this Orlando hotel features cable satellite television with HBO(R) and free high-speed Internet access. Hotel guests will find great dining onsite at the hotel's restaurant or cocktail lounge. The hotel is also ideal for group travel with full-business services and meeting facilities, perfect for conferences, family reunions and other events. The Best Western Orlando Gateway Hotel also features a fitness center, guest laundry and tennis and basketball courts. Guests staying at the Best Western Orlando Gateway Hotel will be less than ten miles from local attractions such as the Walt Disney World Resort and Theme Parks, SeaWorld, Discovery Cove and Disney's the Wide World of Sports. Corporate travelers staying at this Florida hotel will be close to the Orlando/Orange County Convention Center, Coleman Aerospace, L-3 Communications and Lockheed Martine Missiles and Fore Control. Hotel guests will also enjoy sky diving at the indoor Sky Venture, less than one mile away.The Best Western Orlando Gateway Hotel is proud to offer superior customer service and a convenient location in Orlando. Make a reservation today and save! ... more   less 

Additional Information about Best Western Orlando Gateway Hotel

Address: 7299 Universal Blvd, Orlando, FL 32819-8353
Region: United States > Florida > Central Florida > Orlando > Florida Center
Price Range: $89 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Orlando Gateway Hotel 3*
Number of rooms: 297
Reservation Options:
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Also Known As:
Best Western Orlando Gateway Hotel Florida
Clarion Orlando
Clarion Hotel Universal
Orlando Clarion
Hotel Style:
#31 Best Value Hotel in Orlando
#122 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Orlando Gateway Hotel staff and other travellers.
91 questions
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Questions? Get answers from Best Western Orlando Gateway Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is not realy closed to the road, so any room should be ok.”
  • Art in the bathroom.
  • You would not dare to use these towels.
 of 5 bubbles Henklamboo, 25 Nov 2016 | Read review
“We requested a quiet room and we received a room on the top floor on the end. It was very quiet.”
 of 5 bubbles CJAltemari, 14 Nov 2016 | Read review
“Do not stay on the street side, very noisy.”
 of 5 bubbles 18likes2eat, 9 Nov 2016 | Read review
“Room 749 is quiet and great view”
 of 5 bubbles abrahamschiffer, 31 Oct 2016 | Read review
“End room was fantastic!”
 of 5 bubbles 923tiffaniem, 29 Oct 2016 | Read review
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