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Best Western Orlando Gateway Hotel

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2,370 Reviews from our TripAdvisor Community

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Showing 1,472: English reviews
Shrewsbury, Massachusetts
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 February 2015

The pictures made the hotel look like a great one. This is a very rundown hotel.Needs renovation big time. The only advantage is proximity to Universal Studios. I would not stay here again. Breakfast had good selection.

Helpful?
1 Thank anilg14
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear anilg, I apologize that your stay was not what you had expected. It is our goal to provide all of our guest with clean, comfortable, quality accommodations at reasonable prices. I am sorry that we did not meet this goal during your stay with us. I do hope that you will consider staying with us again in the future... More 

Shanghai
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 February 2015 via mobile

I had some trouble with my shuttle to the airport, and the hotel staff M. Gonzalez Jr. went all the way to help me. He called the shuttle company twice and suggested quite some useful advices. He was very nice, patient and helpful. Recommended.

Helpful?
2 Thank Angela X
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Angela, Thank you for taking the time to review our hotel and to leave your feedback regarding Junior. I was pleased to read that he was able to help you with your transportation and I will certainly let him know how appreciative you were. We look forward to seeing you again in the future. Sincerely, Bill Jones, CHA General... More 

Dearborn Heights, Michigan
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 February 2015

Got this room from a website that didn't show the hotel until I purchased it, so I got the room for about $50 including taxes, so I can complain about the price. We stayed here only 1 night, and I wouldn't recommend it for longer stays. Very outdated and cheap feeling. I dont understand how this hotel is a 3... More 

Helpful?
2 Thank PeterPoPo
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Peter, I apologize that your stay was not what you expected and that you did not enjoy your stay with us. I do hope that you will consider staring with us in the future should your travels bring you back to the Orlando area. Sincerely, Bill Jones, CHA General Manager More 

Tampa, Florida
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 30 January 2015

We stayed in room 532 for 1 night for a whopping $54. Seriously, we have stayed in hotels all over Orlando and we have never gotten this much value without sacrificing friendly service and clean rooms. If you are trying to stay near Orlando, it doesn't get much better.

Helpful?
3 Thank Team_Makanere
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Tema_Makanere, Thank you for your review. I was pleased to see that you enjoyed your stay with us during your recent trip to Orlando and that we were a great value! I appreciate your comments and we hope to see you again in the near future. Sincerely, Bill Jones, CHA General Manager More 

Mississauga, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 January 2015

All the staffs at this hotel provide exceptional services which exceed my expectation. The location is so convenient and close to International Drive. Easy to find places to eat and shopping. It is also not far from all attractions. If I go to Orlando in the future, I will stay at this hotel again!

Review collected in partnership with Best Western

Helpful?
2 Thank Eliza L
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Eliza, Thank you for taking the time to review our hotel. I was pleased to read that you enjoyed your stay with our hotel and that you would be staying with us gain when you return to Orlando. I will pass your comments on to our staff! We look forward to seeing you again in the near future. Sincerely,... More 

Valby
Level Contributor
90 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 26 January 2015

Got it on Hotwire for a really great price and it was worth every penny. The place could use a renovation but it is okay. Staff is very nice and there is free Wifi. It was no problem finding a parking spot right next to our room as the lot goes around the entire building. They serve breakfast for 10$... More 

Helpful?
1 Thank RobertFromDenmark
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Robert, Thank you for taking the time to review our hotel. I am glad that you found us clean, quiet and comfortable. We are undergoing a renovation of our rooms and will have 100 completed as of this Friday. I do hope you will return during your next visit to Orlando to see the changes that we have made.... More 

Iasi, Romania
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 January 2015

this hotel has the best location possible. it's located verry verry close to restaurants and stores, the international premium outlets, if you are here for shopping. The staff is friendly and helpfull. The breakfast in not inclued, you can have it for 9 $ or something but we did'nt took it, as we wanted to eat in the restaurants located... More 

Helpful?
3 Thank Mihaela N
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Mihaela, Thank you for taking the time to review our hotel I am gald that after your rough experience in Ft. Lauderdale that we were able to turn your vacation around. You are right, our location is perfect for all there is to do in the Orlando area. I will pass your comments on regarding our friendly and helpful... More 

1 review
Reviewed 21 January 2015

Very reasonable rate during January stay. Breakfast was ok and staff was very friendly. We walked to universal the first day and stopped at the walgreens for snacks and beverages. Went to eat at Charleys steak house and Delmonicos which were a $15 dollar cab ride each way. Last night ordered hamburgers which were average. Front office staff stated that... More 

Helpful?
Thank Alfredo S
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Alfredo, Thank you for your review of our hotel. I was pleased to see that you enjoyed your stay with us and that you would return to the property the next time you are in Orlando. We certainly appreciate your business and will continue to do everything within our power to earn your future business as well. Again, thank... More 

New York, New York, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 January 2015

we were there in dec .of 2014. its not a 4star but if was fine.checkin took alittle longer than what were used to.room wasn't ready.dont understand why the hotel was empty granted it was in Dec.and there weren't many guests. rooms were satisfactory .found room service for us was superb.no problems getting what we needed. rest: good chef cant remember... More 

Helpful?
Thank George S
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear George, Thank you for your review of our hotel. I was glad to see that you enjoyed your stay. I do apologize that your check-in took longer than expected but was pleased that you enjoyed our food and beverage options and that you would return to stay with us again the next time you are in the Orlando area.... More 

1 review
Reviewed 18 January 2015

Great Place to stay and ...wonderful staff and quiet rooms...don't buy tickets to the parks from the people hawking them in the lobby, very rude people...food was good location to Universal was excellent...

Review collected in partnership with Best Western

Helpful?
Thank 407rustyp
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear 407rustyp, Thank you for taking the time to review our hotel I am glad that you enjoyed your stay with us and I will certainly pass on the positive comments you have regarding our staff to each department. I will also speak with the ticket vendors that are in our lobby letting them know of your concerns. We pride... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Stay at this stylish Orlando, Florida hotel situated close to SeaWorld(R), Universal Studios(R) and the Disney(R) Theme Parks.Welcome to the Best Western Orlando Gateway Hotel, the "Gateway to Orlando Attractions" in Central Florida. This full-service hotel offers the best in customer service for both business and leisure travelers. Guests will be minutes from Universal Studios, the Islands of Adventure theme park and the Hard Rock Amphitheatre where visitors can enjoy local concerts. Each well-appointed guest room and suite at this Orlando hotel features cable satellite television with HBO(R) and free high-speed Internet access. Hotel guests will find great dining onsite at the hotel's restaurant or cocktail lounge. The hotel is also ideal for group travel with full-business services and meeting facilities, perfect for conferences, family reunions and other events. The Best Western Orlando Gateway Hotel also features a fitness center, guest laundry and tennis and basketball courts. Guests staying at the Best Western Orlando Gateway Hotel will be less than ten miles from local attractions such as the Walt Disney World Resort and Theme Parks, SeaWorld, Discovery Cove and Disney's the Wide World of Sports. Corporate travelers staying at this Florida hotel will be close to the Orlando/Orange County Convention Center, Coleman Aerospace, L-3 Communications and Lockheed Martine Missiles and Fore Control. Hotel guests will also enjoy sky diving at the indoor Sky Venture, less than one mile away.The Best Western Orlando Gateway Hotel is proud to offer superior customer service and a convenient location in Orlando. Make a reservation today and save! ... more   less 

Additional Information about Best Western Orlando Gateway Hotel

Address: 7299 Universal Blvd, Orlando, FL 32819-8353
Region: United States > Florida > Central Florida > Orlando > Florida Center
Price Range: $89 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Orlando Gateway Hotel 3*
Number of rooms: 297
Reservation Options:
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Also Known As:
Best Western Orlando Gateway Hotel Florida
Clarion Orlando
Clarion Hotel Universal
Orlando Clarion
Hotel Style:
#33 Best Value Hotel in Orlando
#122 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Orlando Gateway Hotel staff and other travellers.
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Questions? Get answers from Best Western Orlando Gateway Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is not realy closed to the road, so any room should be ok.”
  • Art in the bathroom.
  • You would not dare to use these towels.
 of 5 bubbles Henklamboo, 25 Nov 2016 | Read review
“We requested a quiet room and we received a room on the top floor on the end. It was very quiet.”
 of 5 bubbles CJAltemari, 14 Nov 2016 | Read review
“Do not stay on the street side, very noisy.”
 of 5 bubbles 18likes2eat, 9 Nov 2016 | Read review
“Room 749 is quiet and great view”
 of 5 bubbles abrahamschiffer, 31 Oct 2016 | Read review
“End room was fantastic!”
 of 5 bubbles 923tiffaniem, 29 Oct 2016 | Read review
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