We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsfront deskstandard courtyardoff campuscourtyard by marriottroom was cleandriving distancebasic amenitiesstaff went out of their waydefinitely stay at this hotel againroom typelounge areachoose this hotelpleasant staythird floorcommon areasconvenient locationstarbucks
This hotel hits rock bottom on all accounts. I called ahead and asked for a no-tub room and what I got was an "accessible" room with a step in tub AND switches out or reach.
There is mold in the bathroom.
Our 11 pm late...More
Response from Marc H, General Manager at Courtyard Orlando East/UCF AreaResponded 6 April 2017
I am sorry to hear that your arrival experience did not meet your needs. For future reference, as a select service property we do not have positions like what you may find at full service properties that allow for staff to bring luggage to rooms-...More
Room smelled of food/mold. At 1230pm a guest on another floor started playing the drums! Called to reception, but the noise did not stop. Typical polyester/cotton sheets, not a surprise in this level of hotel.More
Thank Frank P
Response from Marc H, General Manager at Courtyard Orlando East/UCF AreaResponded 26 March 2017
Thank you for sharing your experience so that I can look into your concerns to determine how we can improve in the future. I have shared your feedback with our management team to ensure our associates are aware how to best approach noise complaints as...More
My family and I stayed at this hotel recently when visiting east Orlando. The rooms were great and the staff went out of their way to be friendly and helpful. The hotel was clean and comfortable. We will definitely stay at this hotel again!More
Response from Marc H, General Manager at Courtyard Orlando East/UCF AreaResponded 16 March 2017
I am delighted to hear that our team went out of their way during your time with us and that you enjoyed a clean and comfortable experience. Our associates will be delighted to hear how they positively impacted your stay and that you would stay...More
The staff were on it even before I could ask. Thank you for a great stay. You can not say much more when things were at there best. The service, cleanliness, food quality were all up too par. Keep up the great approach more hotels...More
Response from Marc H, General Manager at Courtyard Orlando East/UCF AreaResponded 12 March 2017
Thank you for sharing your experience, I am glad to see that you found your stay to be absolutely enjoyable. The team will be delighted to know how you found their service to be outstanding! We hope to serve you again during your next visit...More
When traveling, we always look for a Marriott Courtyard, as with kids, we know we can always count on the rooms being comfortable, clean and roomy. This hotel shines not only like the others, but, we couldn't be more happy with the attentiveness of the...More
1 Thank rnlchurch
Response from Marc H, General Manager at Courtyard Orlando East/UCF AreaResponded 10 March 2017
I am glad to hear that we have maintained your high expectations of the Courtyard by Marriott brand! The team will be happy to know that you found them to be attentive and to have provided you with a clean and comfortable experience. We look...More