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Crowne Plaza Orlando Downtown

CrownePlaza.comUS$113*
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#129 of 336 Hotels in Orlando
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crowne Plaza Orlando Downtown
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780 Reviews from our TripAdvisor Community

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Showing 731: English reviews
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Panama City, Florida
Reviewed 3 days ago NEW

Went for a 3 day getaway and stayed here. Rooms nice, lobby and common areas all well kept. Employees very friendly and helpful. Shuttle service is very handy for downtown excursions. Runs every 30 minutes with last pickup at 10:30 ish.

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Helpful?
Thank djg9100
Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 17 February 2017

Absolutely everything at this hotel is great. I have stayed here several times and never been disappointed. Your first contact with the staff is when you speak with the auto attendant as you leave your vehicle to go check-in. Whether you choose valet or self parking, you are immediately made to feel welcome. The self park lot is only a...

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Helpful?
Thank rprii
About Hotel's Favourite Review
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you for your candid review. I am very pleased to hear that your recent stay did meet your expectations. We appreciate your comments and will share these with our team so that we continue provide a great service tp our guests. We do hope to have the opportunity to welcome you back in the future to provide you the...

Brasilia, DF
Reviewed 6 days ago NEWvia mobile

We chose this location mainly because of the location, easy access and we loved ! The hotel is not new but well maintained! The staff is courteous and very nice ! The breakfast is not espetacular , but it's okay ! Worth to visit

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Helpful?
Thank Claudya P
Management response:

We are glad to hear it! It is our staff's pride to not only meet our guest expectations but to exceed! So when we see these comments we make sure that it is shared at our daily meetings and we use it as an example! We hope that we see you soon again!

Reviewed 1 week ago

Our room was advertised as smoke free, however the room smelled of smoke and there was a cigarette burn on the sofa. The A/C did not work very well, it was uncomfortable in the room. Since the hotel was sold out because of a concert, there was no where to go. One ice machine in a hotel with 14 floor...

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Helpful?
Thank PAMELA B
Management response:

First and foremost, we want to apologize for the inconveniences that you faced while with us this past week. It is our staff's goal to not only meet but exceed guests expectations so when we see something like this we make it a point to share with all our department heads in order to better our overall service!

Reviewed 1 week ago

The staff is excellent! I'm a mother wth two little ones and often refuse help when it's offered, but they insisted on helping and I was very grateful for it! When I need something I phoned down to the front desk and it arrived swiftly to the door, extra blankets and towels.

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Helpful?
Thank linseyshank
Management response:

We truly appreciate your feedback! We value when our guests take time out of their day to provide us with their feedback! Our staff takes great pride in pleasing each and every guest!

Reviewed 1 week ago

This hotel was gorgeous, clean and a place I would highly recommend staying while visiting Orlando! I was here on business and the staff made me feel very welcomed and taken care of. The lobby is gorgeous and the rooms are spacious and super accommodating. Location was also great! Would definitely stay here again!

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Helpful?
Thank hannahf277
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to seeing you again soon. Sincerely,

Reviewed 1 week ago via mobile

Stayed at Crowne to attend a concert at Amway. Pretty good location with shuttle service to and from the arena so that's really cool. They saved themselves with me after the bar located in the hotel forgot to put my food order in and we were almost late for the show. The server/manager handled the situation very professionally and made...

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Helpful?
Thank cgoose25
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Guest. Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property close to Amway arena and a very strategic location that brings our guest just a few steps away from Downtown conveniences and I am very pleased to hear that our staff made your stay...

Fairfax, Vermont
Reviewed 1 week ago

Hotel was in a great location. Staff was very nice. Room was very nice. Received a free upgrade. A little disappointed that the doors to the balcony were locked. Room was very clean. Had a great view of the city.

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Helpful?
Thank Robert G
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Sincerely,

San Juan, Puerto Rico
Reviewed 1 week ago

This hotel is conveniently located in the Downtown area. Close enough to all downtown activities. Shuttle bus is available. Rooms are very modern and clean. Breakfast is excellent . The staff is friendly and professional

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Helpful?
Thank oscar147320
Management response:

Thank you for your 5 star review! We appreciate you taking the time out of your busy day to provide us with valuable feedback that will be shared with our department heads! We hope to see you guys very soon!

Reviewed 1 week ago

Great stay and the shuttle service is top notch. Everyone is friendly, attentive, and professional. Location is very convenient for downtown business travel. Room is clean, do wish there was a little more hanging space for clothes.

Review collected in partnership with this hotel
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Helpful?
Thank jayl396
Management response:

Wow! What a response, our staff takes great pride in creating and making moments that make our guests experience memorable!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Experience the Crowne Plaza Orlando Downtown, the newest choice among downtown Orlando hotels. Located off I-4 in downtown Orlando, this address provides easy access to everything to see and do in Orlando. The urban, chic Crowne Plaza Orlando Downtown is walking distance to downtown's impressive entertainment venues such as Amway Center home of Orlando Magic, the Dr. Phillips Center for the Performing Arts, 6 miles from Universal Studios, Sea World Orlando and 15 miles from Walt Disney World Theme Parks. The Crowne Plaza Orlando Downtown is 4 miles from Orlando Executive Airport (ORL), fabulous shopping, and a vast array of restaurants and nightclubs. We are only 13 miles from Orlando International Airport (MCO) and 10 miles to the Orange County Convention Center, Daytona 500 is only 48 miles away, and we are only blocks from Camping World Stadium home of the Russell Athletic Bowl, AutoNation Cure Bowl, and the Florida Classic. Known as The Place to Meet, the Crowne Plaza Orlando Downtown Hotel is a premier venue for meetings and groups, and is located close to industry leaders such as Sun Trust, Wells Fargo, HD Supply, Orange County Courthouse, FAMU Law School, and Orlando Regional Medical Center. We are proud to be a Green Lodging hotel and our dedicated team of professionals look forward to providing the ultimate in service. We are a 100% non-smoking hotel. ... more   less 

Additional Information about Crowne Plaza Orlando Downtown

Address: 304 W Colonial Dr, Orlando, FL 32801-1132
Region: United States > Florida > Central Florida > Orlando
Price Range: $149 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Orlando Downtown 3.5*
Number of rooms: 227
Reservation Options:
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Also Known As:
Crowne Plaza Orlando Downtown Hotel Orlando
Holiday Inn Orlando
Crowne Plaza Orlando Downtown Florida
Hotel Style:
#10 Green Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Orlando Downtown staff and other travellers.
21 questions
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Questions? Get answers from Crowne Plaza Orlando Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I travel for work often, the room was recently cleaned and well maintained”
lynetter785, 11 May 2017 | Read review
“NIce being able to make more than 1 cup of coffee at a time!”
Y8050QWpamelag, 5 May 2017 | Read review
“Order room service but plan for disorganization and lack of helpfulness at the Front Desk”
927libbya, 3 May 2017 | Read review
“The western style bathroom doors in the suite ”
Moagu099, 20 Apr 2017 | Read review
“Didn't like that the balcony doors did not open for fresh air. Consider.”
779jariusw, 19 Apr 2017 | Read review
5 of 5
CrownePlaza.com
US$113* /night
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HotelQuicklyUS$137
Hotels.comUS$113
Expedia.comUS$113
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Prices are for 1 room, 2 adults
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