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Crowne Plaza Orlando Downtown

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#186 of 333 Hotels in Orlando
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Crowne Plaza Orlando Downtown
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671 Reviews from our TripAdvisor Community

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Showing 627: English reviews
Virginia
Reviewed yesterday NEW

This was my fourth stay at the Crowne Plaza Orlando Downtown. For my money, the best part of each experience has been the attentive and professional staff. Special thanks to Beaumont in Valet, Junior at the front desk, and special thanks with distinction to Mildred in the breakfast area. She is, in fact, not Mildred. She is Super-Mildred. She turned...

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Helpful?
Thank gratefulal
Atlanta, Georgia
Reviewed 6 days ago NEW

Imagine a hotel experience so bad that not only will you not go back, but you will not return to any of their properties. Pretty bad, huh? I showed up at the Crowne Plaza and had to wait for the valet. No biggie. Happens a lot at places. The checkin was the only part of the entire experience that was...

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Helpful?
Thank davidon2wheels
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,

Florida
Reviewed 1 week ago via mobile

The staff was super friendly and professional. The room was very clean and plenty big. The bed was comfortable, and the shower fine too. There was a mini fridge, which is always a plus. The location is close to a lot of things; easy to Uber or walk. Unfortunately I didn't sleep at all because of the I-4 highway noise....

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Helpful?
Thank RBMok
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant and I am so glad to hear that you enjoyed your stay with us!. I hope your next stay and just around the corner. Call us if there is anything we can help...

Montgomery, Texas
Reviewed 1 week ago

We stayed here while visiting in town for the Citrus Bowl. The hotel is very conveniently located, with tons of restaurants and attractions nearby. The stadium was only a 5 minute drive as well. The hotel is older, but the rooms are very clean and comfortable. All the staff we encountered were friendly and helpful. They also operate a shuttle...

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Helpful?
Thank Mark R
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Roberto B.

Georgetown
Reviewed 2 weeks ago

The staff was great and the hotel was nice and clean. Only bad thing is you can't really walk to any shopping or restaurants. The hotel restaurant was very good. All of the staff including the valet parking was very polite and helpful. I think this would be a great place for a business stay or someone with an Uber...

Review collected in partnership with this hotel
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Helpful?
Thank Johnny L
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Louisville
Reviewed 2 weeks ago

Nothing around as far as restaurants and things to do! Get charged daily for parking and breakfast is not included!!! Was not worth the high cost of staying in a nice hotel and would not stay again on our next visit to Orlando

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Helpful?
Thank Theresa W
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely,

Northampton, Massachusetts
Reviewed 2 weeks ago via mobile

Rooms ok little way out of way next to highway 4 Restaurant was a small bistro with a few good choices Breakfast in morning was a choice of buffet or different choices Maria was the waitress and she was nice

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Helpful?
Thank gowithgus
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you for taking the time to review your stay with us. I' m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Sincerely Roberto B.

New Orleans, Louisiana
Reviewed 2 weeks ago

Visited for Citrus Bowl. New Years Eve, and bar closes at 11:00 p.m. Not the best part of town, and we could not even use the patio area of the pool area because that was closed too. Very expensive, and nothing special about the property.

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Helpful?
Thank chadr965
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,

Bahrain
Reviewed 2 weeks ago

I enjoyed my brief stay at the Crowne Plaza Orlando Downtown. The room was great, the front desk personnel were professional, and the guys who did the valet parking were very helpful! My room was ready when I arrived. the valet parking was smooth. The type of room I got was very clean and accommodating.

Review collected in partnership with this hotel
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Helpful?
Thank hamjosep
Kory J, Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for leaving us such an amazing 5 star rating! We really appreciate the detailed review you've given of our hotel and our entire staff and we hope to see you again soon! Hotel Staff

Miami, Florida
Reviewed 3 weeks ago

This hotel had nice amenities. It is a great business stay choice. The rooms are very nice and comfortable, but are small and not anything out of the ordinary. It has a nice bar and restaurant area. The service for all services including checkin, room service, bar, and car parking and valet was amazing!

Review collected in partnership with this hotel
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Helpful?
Thank Maria S
Kory J, Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your 4 star rating! We truly appreciate you taking the time to leave such a detailed review and we hope you'll come back to join us soon. Hotel Staff

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Experience the Crowne Plaza Orlando Downtown, the newest choice among downtown Orlando hotels. Located off I-4 in downtown Orlando, this address provides easy access to everything to see and do in Orlando. The urban, chic Crowne Plaza Orlando Downtown is walking distance to downtown's impressive entertainment venues such as Amway Center home of Orlando Magic, the Dr. Phillips Center for the Performing Arts, 6 miles from Universal Studios, Sea World Orlando and 15 miles from Walt Disney World Theme Parks. The Crowne Plaza Orlando Downtown is 4 miles from Orlando Executive Airport (ORL), fabulous shopping, and a vast array of restaurants and nightclubs. We are only 13 miles from Orlando International Airport (MCO) and 10 miles to the Orange County Convention Center, Daytona 500 is only 48 miles away, and we are only blocks from Camping World Stadium home of the Russell Athletic Bowl, AutoNation Cure Bowl, and the Florida Classic. Known as The Place to Meet, the Crowne Plaza Orlando Downtown Hotel is a premier venue for meetings and groups, and is located close to industry leaders such as Sun Trust, Wells Fargo, HD Supply, Orange County Courthouse, FAMU Law School, and Orlando Regional Medical Center. We are proud to be a Green Lodging hotel and our dedicated team of professionals look forward to providing the ultimate in service. We are a 100% non-smoking hotel. ... more   less 

Additional Information about Crowne Plaza Orlando Downtown

Address: 304 W Colonial Dr, Orlando, FL 32801-1132
Region: United States > Florida > Central Florida > Orlando
Price Range: $160 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Orlando Downtown 3.5*
Number of rooms: 227
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Priceline and Travelocity so you can book your Crowne Plaza Orlando Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Orlando Downtown Hotel Orlando
Holiday Inn Orlando
Crowne Plaza Orlando Downtown Florida
Hotel Style:
#8 Green Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Orlando Downtown staff and other travellers.
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Questions? Get answers from Crowne Plaza Orlando Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For an elegant, relaxing experience with abundant space, book a one bedroom suite with deep garden tub, and shower with five shower heads.”
 of 5 bubbles gratefulal, 16 Jan 2017 | Read review
“Choose another property.”
 of 5 bubbles davidon2wheels, 11 Jan 2017 | Read review
“The hotel is close to I-4, so a room away from the freeway should be less noisy.”
 of 5 bubbles H722XPmarkr, 7 Jan 2017 | Read review
“Could hear trains, airplanes, expressway traffic and lots of noise from other guest staying”
 of 5 bubbles theresaw542, 3 Jan 2017 | Read review
“the room are very clean, spacious”
 of 5 bubbles eddyb467, 18 Nov 2016 | Read review
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